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Sierra Chevrolet - Service Center

Monrovia, CA

4.7
442 Reviews
Call Service Center (626) 879-2966

442 Reviews of Sierra Chevrolet - Service Center

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June 14, 2024

Shawn was helpful and made the experience less frustrating, construction happening so signs could be more clear, and a bit pricey but it is a dealership. More

by Jshnae22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn
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Helpful
June 13, 2024

My service advisor was excellent. Thanks for the oil change. I’ll be glad when the construction is finished More

by DAVECOLUCCI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
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Jun 14, 2024 -

SIERRA CHEVROLET OF MONROVIA responded

Thank you for your feedback and your business. We take customer satisfaction very seriously, and your feedback will be reviewed with our team. Please reach out to us if you would like to discuss your experience in greater detail. Thank you. Sincerely, The Sierra Chevrolet Team

Helpful
June 13, 2024

Shawn Suchanek was my principle contact for my service this year and did very well. He meets his customers needs by keeping them informed and is wlling to address any issues that arise. Thank You More

by KENNETH HOEVEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Twiford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Suchanek 5 star
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Jun 14, 2024 -

SIERRA CHEVROLET OF MONROVIA responded

Thank you for choosing Sierra Chevrolet and for recognizing Shawn for his excellent service! We appreciate your kind words and are glad to hear that he met your needs. We look forward to assisting you again in the future. Sincerely, The Sierra Chevrolet Team

Helpful
June 09, 2024

This visit made up for a bad visit with a different service technician last year. Shawn was efficient, took care of my car, acknowledged the problems during the last visit and made up for them. More

by beast
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn
Report | Print
Jun 11, 2024 -

SIERRA CHEVROLET OF MONROVIA responded

Thank you for sharing your positive experience with us! We're glad to hear that Shawn provided you with efficient service. We appreciate your feedback and look forward to serving you again at Sierra Chevrolet. See you next time! Sincerely, The Sierra Chevrolet Team

Helpful
June 08, 2024

The service was very very very very very very very very very very very good More

by ajwilson519
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 11, 2024 -

SIERRA CHEVROLET OF MONROVIA responded

Thank you for the fantastic feedback on the service you received at Sierra Chevrolet! We truly appreciate your kind words and are thrilled to hear about your positive experience. We look forward to welcoming you back in the future and hope you continue to enjoy your vehicle. Thank you for choosing Sierra Chevrolet! Sincerely, The Sierra Chevrolet Team

Helpful
June 08, 2024

Service provided was only lube, oil change and filter + rotate tires. Jeremy Cesena was service advisor and he kept me up to date. Service was provided within time frame predicted. More

by rwerner44
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Cesena
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Jun 11, 2024 -

SIERRA CHEVROLET OF MONROVIA responded

Thank you for sharing your positive experience with us at Sierra Chevrolet! We appreciate your detailed feedback about the lube, oil change, tire rotation, and the excellent service provided by Jeremy. We strive to provide efficient and timely service, and we're glad we could meet your expectations. Feel free to visit us again for any future automotive needs or share your experience with others. Thank you for choosing Sierra Chevrolet! Sincerely, The Sierra Chevrolet Team

Helpful
June 08, 2024

Took my car in for a repair. They were very professional yet personable. Excellent customer service. More

by tcgod4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Peinado
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 11, 2024 -

SIERRA CHEVROLET OF MONROVIA responded

Thank you for sharing your positive experience with us! We appreciate your kind words about our professional and personable service at Sierra Chevrolet. We look forward to assisting you again in the future! Sincerely, The Sierra Chevrolet Team

Helpful
June 08, 2024

Ever since I moved from Glendale to Duarte, Tanya has been my advisor. She’s been fantastic—always professional, personable, and consistently ensures my truck is ready on time. More

by eramirez822
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 11, 2024 -

SIERRA CHEVROLET OF MONROVIA responded

Thank you for sharing your positive experience with Sierra Chevrolet and highlighting the exceptional service provided by Tanya. We appreciate your kind words, and we're delighted to hear that she has been professional, personable, and timely in servicing your truck. Your satisfaction is important to us, and we look forward to continuing to provide you with top-notch service in the future. Sincerely, The Sierra Chevrolet Team

Helpful
June 07, 2024

Amazing service. Joe was great helping me out letting me know about the services and explained it all. Definitely will come back. More

by jessicahernandez03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 10, 2024 -

SIERRA CHEVROLET OF MONROVIA responded

Thank you for the fantastic review! We are thrilled to hear that Joe provided you with excellent service and a thorough explanation of our services. We appreciate your kind words and look forward to welcoming you back to Sierra Chevrolet. See you soon! Sincerely, The Sierra Chevrolet Team

Helpful
June 06, 2024

Serviceman Jeremy, he is so awesome. He always go beyond and about to help me. I’m always satisfied every time. I go do something to my car. He is awesome. More

by 2SHORTY2222J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
Report | Print
Jun 07, 2024 -

SIERRA CHEVROLET OF MONROVIA responded

Thank you for your 5-star review, Jeremy is fantastic! We're thrilled to hear that he always goes above and beyond to assist you and that you're consistently satisfied with the service you receive at Sierra Chevrolet. We look forward to welcoming you back for your next car service! Sincerely, The Sierra Chevrolet Team

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