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Sierra Chevrolet - Service Center

Monrovia, CA

4.7
388 Reviews

388 Reviews of Sierra Chevrolet - Service Center

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April 27, 2024

Came in for warranty service for drive shaft and was told it was going to be up to 3 days before they could get to it because they are busy. Oil life gauge was at 13% after oil change as tech forgot to reset More

by Bradbury
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marvin Orellana
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2024

Fast service! And the Shuttle was offered. Great friendly customer service. I trust them with my car More

by RachelVLobos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2024

Completely professional throughout the process. Joe was extremely kind and attentive to my needs. After a frustrating experience with the Chevy dealership in Glendale-I am so thankful to work with More

by connie19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2024

Tawnya and the entire group at Monrovia since I bought my truck there last year. I could go right here by home in Riverside but I travel 44 miles to Monrovia because I trust Tawnya and the level of service More

by JGH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Lisk
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2024

I'll be coming back to buy another car soon And enjoyed the great customer service More

by Christianaguilar1989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Zuno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Peinado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Quinn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Twiford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Wiesman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alfonso Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Lisk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2024 -

SIERRA CHEVROLET OF MONROVIA responded

Thank you for the great review, Christian. Please come visit us if you need anything else, be it service or sales. Sincerely, The Sierra Chevrolet Team

April 24, 2024

Fast service, they answer alll my questions, nice and clean dealer definitely I will recommended More

by MARIAORTEGA76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mayra Neria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marvin Orellana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2024 -

SIERRA CHEVROLET OF MONROVIA responded

We really appreciate the kind recommendation, Maria. We would be happy to welcome your family, friends, and anyone else you send our way! Hopefully, we will see you back again as well! Sincerely, The Sierra Chevrolet Team

April 23, 2024

Complete waste of a whole work day with zero improvement of my situation , and I was charged $220 just to plug in a code reader I could have done that! And I still don’t have cruise control ! More

by MOVIEMEDIC3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2024 -

SIERRA CHEVROLET OF MONROVIA responded

Thank you for sharing the details of your experience with us. At Sierra Chevrolet we pride ourselves on providing top-notch service, and you are no exception. Please contact us directly at your earliest convenience so we can work on a solution together. Sincerely, The Sierra Chevrolet Team

April 20, 2024

Everything went really smooth! Thank you Sierra Chevrolet you guys are awesome! If you’re in need of a new car or getting your car repaired call these guys. More

by calvarado2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Wiesman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2024 -

SIERRA CHEVROLET OF MONROVIA responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, The Sierra Chevrolet Team

April 19, 2024

Great service received by Marvin he was friendly and helpful. My car was ready in less than 2hours Great job 👍 More

by hernandezmarcelino04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Orellana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

SIERRA CHEVROLET OF MONROVIA responded

Thank you for leaving us this great review! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, The Sierra Chevrolet Team

April 17, 2024

Jeremy was great he went above and beyond and kept me updated on the process of my car. More

by JEWELS1390065
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy in service
Apr 18, 2024 -

SIERRA CHEVROLET OF MONROVIA responded

Thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our service team, and we are thrilled to know Jeremy went above and beyond and kept you updated on the progress of your car. If you have any additional comments and/or questions, please feel free to contact us directly! Sincerely, The Sierra Chevrolet Team

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