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Sierra Chevrolet - Service Center

Monrovia, CA

4.7
442 Reviews
Call Service Center (626) 879-2966

442 Reviews of Sierra Chevrolet - Service Center

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April 08, 2023

Great service thanks to Gherardo Fraye. He got my Volt fixed fast. He was very easy to work with. More

by Kate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gherardo Frye
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Apr 11, 2023 -

SIERRA CHEVROLET OF MONROVIA responded

Hey, Kate! Thanks for taking a moment to tell us what you liked about this visit. We truly appreciate hearing about these things, and we're delighted Gerardo provided you with a convenient experience for your Bolt's services. Looking forward to making your next appointment just as superb!

Helpful
April 05, 2023

Very professional. I was acknowledged in a timely manner. Joe listened to my concerns, and advised me. More

by v_jones110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 05, 2023 -

SIERRA CHEVROLET OF MONROVIA responded

Great! Thanks for stopping by to give credit to Joe for his attentive support during your vehicle's service visit. We're pleased he made sure your concerns were thoroughly addressed before returning you safely to the road. Thank you for choosing Sierra Chevrolet for your automotive needs!

Helpful
April 04, 2023

Gerardo Frayre was very helpful during my visit at the Monrovia Dealership. I will definitely be returning. More

by cindyh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerardo Frayre
Report | Print
Apr 04, 2023 -

SIERRA CHEVROLET OF MONROVIA responded

Hey, Cindy! Thanks for letting us know how accommodating your visit was with Gerardo. We're glad he provided you with all the insight you needed to make informed decisions about your vehicle's needs. We hope to emulate this positive experience upon your return. See you then!

Helpful
April 04, 2023

Joe was kind and prompt when I arrived to the dealership. Made sure I had all my questions answered thoroughly and never felt pressured More

by Rose
Recommend Dealer
Yes
Employees Worked With
Mike Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Peinado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Quinn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Twiford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 05, 2023 -

SIERRA CHEVROLET OF MONROVIA responded

Rose, thank you for letting us know how satisfied you were with Joe's assistance on this visit! We're glad he handled your vehicle's needs with great care and urgency. We hope to make your next appointment with us just as superb!

Helpful
April 03, 2023

Tanya Ruiz, was very attentive to my time and took care of me quickly. She even called me when my car was ready since the text messaging was not working properly. Overall quick service and took care of my More

by Bonny Tsang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 04, 2023 -

SIERRA CHEVROLET OF MONROVIA responded

Bonny, thanks for stopping by to give credit to Tanya for proper and thorough automotive service and communication. We're delighted she made sure your vehicle's needs were handled with urgency to get you safely back on the road in a timely manner. We look forward to working with you again some day!

Helpful
April 01, 2023

I had a Great experience with with Sierra Chevrolet Service Department! Joe Jimenez was absolutely fantastic and very helpful in each & every way. I am more than impressed. The man needs a raise!!! I c More

by stanleynmassey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Jimenez
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Apr 04, 2023 -

SIERRA CHEVROLET OF MONROVIA responded

Hey, Stanley! We can't wait to see you at your next service appointment, as well! Joe is a gem, and we're so pleased you enjoyed a really exceptional visit with him. Thank you for choosing Sierra Chevrolet for your automotive needs. See you next time!

Helpful
April 01, 2023

Always a great experience with this dealers customer service. Any issues I run into Jeremy Cesena is there to help. More

by Duhmugenr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Cesena
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Apr 04, 2023 -

SIERRA CHEVROLET OF MONROVIA responded

Wonderful! Thank you for sharing your 5-star review of Jeremy in our service department. Your total satisfaction means everything to us, and we're glad Jeremy continues to provide you with helpful insight for your automotive needs. Thank you for choosing Sierra Chevrolet!

Helpful
March 28, 2023

Tanya Ruiz was very helpful she offered me a ride to get breakfast, i will only return as long is she is there. The only thing i did not like was that the tv was not on in the waiting room. More

by Manuel
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Helpful
March 23, 2023

I ha Great service here professional service and everything that I asked for was done well More

by arciniega0913
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 24, 2023 -

SIERRA CHEVROLET OF MONROVIA responded

Thank you for sharing your 5-star review of our service team! We're always looking for ways to make your experience even better, and we're delighted this visit was a great value to you. We'll see you at your next appointment!

Helpful
March 22, 2023

Great customer service. Even matched my less expensive quote from another dealership. Great service all the way around. More

by agalindo23
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 22, 2023 -

SIERRA CHEVROLET OF MONROVIA responded

That's awesome! Thanks for sharing your wonderful experience with us. We're so happy Tanya accommodating a price match on the services you needed, to make this a totally satisfying and valuable visit. We hope to work with you again some day. Thanks for choosing Sierra Chevrolet!

Helpful
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