Back

Salerno Duane Chrysler Jeep

Summit, NJ

4.5
1,063 Reviews
At Salerno Duane Chrysler Jeep Dodge dealership in Summit is here to ensure you get the best experience. Our professional staff will help you find the vehicle you want and prices you can afford. Our Jeep Chrysler Dodge Salerno Duane dealership is located in Union County off of Route 22, 24, 78 and the Garden State Parkway on Broad Street in Summit, NJ. Our Salerno Duane Summit dealership is always getting new Jeep Chrysler Dodge models including Sedans, Convertibles, Crossovers, SUV’s and Trucks. Check out our inventory available in now and visit our dealership to test drive!
Contact Dealership

267 Broad St

Summit, NJ

07901

Directions

By Type

Showing 1,063 reviews

May 09, 2024

Jaylen Salley at service desk very knowledgeable and answered questions I had. Service tech Raymiere Rodriguez also very knowledgeable on jeep repairs and service More

by dbosefskie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaylen Salley, Ramires Rodriguez
May 08, 2024

Matt and Billy in service dept are always so helpful whenever I bring car in for service More

by rburke2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Dietrich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Fuche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Tegethoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024 -

Salerno Duane Chrysler Jeep responded

Thank you for sharing your feedback and for the 5-star review. We appreciate your business and look forward to working with you again in the future!

May 07, 2024

The dealership was extremely well kept. Sergio was receptive and very educated on my vehicle. I look forward to working with him in the future. Sal was excellent on how he explained the More

by ANGEL.ABCLLC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sergio Ovalle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Zebardast
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024 -

Salerno Duane Chrysler Jeep responded

Thank you for your gracious words and 5-star review! We’re delighted to hear you enjoyed the dealership and your service from Sergio. Providing exceptional experiences is our top priority, and your feedback motivates us to keep exceeding expectations. We look forward to serving you again soon!

May 06, 2024

When I booked the appointment I told them that the car needs to be looked at by a senior technician. I gave them the bulletin that explained the problem. I still don't know whether its been fixed or looke More

by peterrichardsonllc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matthew Fuche
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024 -

Salerno Duane Chrysler Jeep responded

Thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. We set a high standard for ourselves, and we’re so sorry to hear this was not met in your interaction with us.

May 06, 2024

Sergio is always helpful and kind. He even helped me empty my old car and put the stuff into my new car. He represents your company very well. He is truly a gem More

by ecorcoran3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sergio Ovalle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Zebardast
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024 -

Salerno Duane Chrysler Jeep responded

Thank you for sharing your feedback and for the 5-star review. We’re thrilled that you had a positive experience with us. We look forward to working with you again soon and we hope you're enjoying your new car!

May 03, 2024

Boris was responsive and great at finding exactly what I needed for my daughter’s birthday. He, and Sal, made the transaction easy and seamless. More

by Maurer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sal Zebardast
5.0
This rating includes all reviews, with more weight given to recent reviews.
Boris Aguirre
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024 -

Salerno Duane Chrysler Jeep responded

Thank you for sharing your experience and for the 5-star review. Congratulations to your daughter! We appreciate your business and we hope she loves her new car!

May 01, 2024

Jalen and Bill are first class professionals who understand and exemplify Customer Service! They make a normally stressful situation painless!! More

by peter.g.demaria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill, Jalen
May 07, 2024 -

Salerno Duane Chrysler Jeep responded

Thank you for your feedback and 5-star review Peter. We appreciate your business and we look forward to working with you again soon.

April 30, 2024

Very poor customer service, no other way to put it. Local dealership that would never get my business going forward, you can do better. Shameful! More

by Bad Customer Service
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matthew Fuche
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Tegethoff
1.0
This rating includes all reviews, with more weight given to recent reviews.
Felicia Wardrick
1.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Bonilla
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Salerno Duane Chrysler Jeep responded

Sorry to hear that you were not happy with your experience. Customer service is very important to us, so your feedback means a lot. Our sales and service teams do their best to accommodate all of our customers needs. If there is anything we can do to help please feel free to reach out to us directly.

April 27, 2024

Always ready to assist and give the best recommendations. Appointments are given in a reasonable amount of time, considering the times we are living in now. Overall, really satisfied! More

by Pepe Luque
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Fuche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Tegethoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felicia Wardrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2024 -

Salerno Duane Chrysler Jeep responded

Thank you for sharing your experience and the 5-star review Pepe. We look forward to the opportunity to serve you, or any friends and family you might refer, in the future.

April 27, 2024

Tires were to be rotated but on return the same tire on the same location was still having a leak so tires were not rotated but had been stated they were. Had the tire checked when the car was in for a rec More

by webeland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sal Zebardast
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Salerno
3.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Bonilla
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024 -

Salerno Duane Chrysler Jeep responded

Thank you for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future. Please feel free to reach out to us with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.

1
...