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Salerno Duane Chrysler Jeep

Summit, NJ

Overview
Employees
Reviews
Vehicles
4.5
1,405 Reviews
At Salerno Duane Chrysler Jeep Dodge dealership in Summit is here to ensure you get the best experience. Our professional staff will help you find the vehicle you want and prices you can afford. Our Jeep Chrysler Dodge Salerno Duane dealership is located in Union County off of Route 22, 24, 78 and the Garden State Parkway on Broad Street in Summit, NJ. Our Salerno Duane Summit dealership is always getting new Jeep Chrysler Dodge models including Sedans, Convertibles, Crossovers, SUV’s and Trucks. Check out our inventory available in now and visit our dealership to test drive!
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267 Broad St

Summit, NJ

07901

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Showing 1,405 reviews

July 23, 2025

I am very happy with the staff. They were professional and extremely helpful. Thanks to them. More

by Milad Torabfam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jaylen S
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Jul 31, 2025 -

Salerno Duane Chrysler Jeep responded

Thank you for your kind words about our team! We’re glad to hear they were professional and helpful. We want every experience to be a great one, so if there’s anything we can do to improve, please don’t hesitate to let us know. Your feedback means a lot to us.

July 23, 2025

All I wanted to do was build a jeep that I wanted. It was horrible as a repeat customer with back and forth when I knew exactly what I wanted. Jeep.com provided the VIN number but did not tell me More

by pkmeny
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sergio Ovalle
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Zebardast
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Salerno
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 31, 2025 -

Salerno Duane Chrysler Jeep responded

We’re truly sorry to hear about the frustrating experience you had trying to build your Jeep and the issues with communication around timing. We want every step of the process to be clear and smooth, especially for our repeat customers, and it’s disappointing to hear we missed the mark. We also apologize that your interaction with Sergio didn’t reflect the level of service we strive to provide. Your feedback is important to us, and we hope to have the opportunity to provide you with a much better experience in the future. Thank you for taking the time to share your experience. If there’s anything we can do to make this right, please don’t hesitate to let us know.

July 23, 2025

Oil Change was quick and efficient! It’s my preferred dealer, and will be back again as always. More

by mmahmoud84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jalen
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Jul 31, 2025 -

Salerno Duane Chrysler Jeep responded

Thank you for sharing your experience and for the 5-star review! We really appreciate your loyalty and are happy to hear you had a smooth experience with your service. Thanks for choosing us as your go-to dealership—we’re here whenever you need us!

July 15, 2025

I’m very happy with the staff. They were professional and extremely helpful. I would recommend or buy from them again More

by ALBLACK66
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sal Zebardast
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 31, 2025 -

Salerno Duane Chrysler Jeep responded

Thank you so much for your kind feedback and 5-star review! We're thrilled to hear that our team provided professional and helpful service. Your recommendation means a lot to us, and we look forward to the opportunity to assist you again in the future.

July 15, 2025

Simple, efficient, pleasant, low stress buy/sell experience for my second time with this dealership More

by NYLAWDOG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sal Zebardast
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : MJ in sales
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Jul 31, 2025 -

Salerno Duane Chrysler Jeep responded

Thank you for sharing your feedback and for the 5-star review! We’re grateful for your loyalty and are committed to making every visit smooth and enjoyable. Looking forward to helping you again down the road!

July 12, 2025

The service manager was very professional and the overall experience was awesome. I highly recommend SALERNO Duane Chrysler Jeep to anyone that is looking for a vehicle. More

by peternagy1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Fuchs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Tegethoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felicia Wardrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 31, 2025 -

Salerno Duane Chrysler Jeep responded

Thank you so much for sharing your experience and for the 5-star review! We’re thrilled to hear that the service manager made a great impression and that your overall experience was awesome. Your recommendation means a lot to us, and we’re here anytime you or anyone you know is looking for a vehicle.

July 12, 2025

I was expecting better professionalism from the service department. For sure my last time there. More

by ezech515
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matthew Fuchs
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Tegethoff
1.0
This rating includes all reviews, with more weight given to recent reviews.
Felicia Wardrick
1.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Bonilla
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 31, 2025 -

Salerno Duane Chrysler Jeep responded

We are truly sorry to hear that your experience with our service department wasn’t what you expected. We genuinely want every customer to feel valued and well cared for, and we are disappointed we didn’t deliver that for you. If there’s anything we can do to make things right and earn back your trust, please know we’re here and would welcome the chance. Thank you for sharing your honest feedback—it really helps us improve.

July 05, 2025

Never answer phone or return calls impossible to communicate bad bad bad to worse and worse More

by JOHN.ESPOSITO.CSC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matthew Fuchs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 31, 2025 -

Salerno Duane Chrysler Jeep responded

We are truly sorry to hear about your experience and the frustration it's caused. Clear and timely communication is something we take seriously, and it’s clear we fell short in your case. This isn’t the experience we want for our customers, and we’re taking your feedback seriously to make improvements moving forward. Thank you for bringing this to our attention.

July 03, 2025

The team at Salerno Duane Chrysler Jeep are top notch. Everything from scheduling to communication, shuttle rides back and forth have been a pleasant experience. More

by james.mcgannon
Recommend Dealer
Yes
Employees Worked With
Matthew Fuchs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 31, 2025 -

Salerno Duane Chrysler Jeep responded

Thank you for sharing your feedback and for the 5-star review! We're really happy to hear that every part of your experience went smoothly and left a positive impression. It means a lot to us to know you felt well taken care of. We’re always here if you need anything!

July 02, 2025

Great service. The process was smooth and easy. This is the second car I bought from the dealership. More

by larrynaldi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Boris Aguirre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 31, 2025 -

Salerno Duane Chrysler Jeep responded

Thank you so much for your continued trust in us! We're thrilled to hear that the process was smooth and easy for you—and even more honored that this is your second car with us. We truly appreciate your loyalty and look forward to helping you again in the future!

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