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Salerno Duane Chrysler Jeep - Service Center

Summit, NJ

4.3
263 Reviews

263 Reviews of Salerno Duane Chrysler Jeep - Service Center

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March 23, 2024

Great customer service. The men at service were friendly and courteous. The service took less time than projected! More

by drrx111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Fuche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Tegethoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2024 -

Salerno Duane Chrysler Jeep responded

We are so happy to get that wonderful feedback on your service experience! We will continue to strive to provide the best for you and our customers. Safe travels! Thanks again for your review and your business.

March 23, 2024

very quick service if you have a scheduled appointment! make sure to book in advance because they are really busy. More

by calliannlinares
Recommend Dealer
Yes
Employees Worked With
Matthew Fuche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2024 -

Salerno Duane Chrysler Jeep responded

Thank you for your feedback and 5 star review!

March 22, 2024

Service was excellent. My car was done is a short period of time. I am a big fan. More

by kjbrodbeck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Fuche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Tegethoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felicia Wardrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2024 -

Salerno Duane Chrysler Jeep responded

Thank you for taking the time to leave us a five-star rating! We’re thrilled that you had a positive experience with us. If you ever have any questions or need further assistance, feel free to reach out. We look forward to serving you again in the future!

March 20, 2024

Efficient , and friendly . Service completed on time with recommendations for maintaining vehicles future existence. Thanks More

by jjennings3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Tegethoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaylen
Mar 25, 2024 -

Salerno Duane Chrysler Jeep responded

Thank you for your feedback and 5 star review. We appreciate your business!

March 18, 2024

fantastic service. the team really came thru for us - especially the team at the front desk More

by briandavidflood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Fuche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Tegethoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2024 -

Salerno Duane Chrysler Jeep responded

Thank you for taking the time to leave your feedback and 5 star review. We appreciate your business.

March 18, 2024

Good experience. It's my 5th Jeep leased at Salerno Duane. I don't really have anything else to say. More

by MMARKOVITZ
Recommend Dealer
Yes
Employees Worked With
Sal Zebardast
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Shorrock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2024 -

Salerno Duane Chrysler Jeep responded

Thank you for your 5 star review! We appreciate your continued business and we hope you are enjoying your 5th Jeep!

March 17, 2024

Took 5 months and several trips to the dealership, letters to jeep company, several unreturned phone calls to the service manager, and fronting money to rent a car through enterprise to get my 2023 je More

by joeytorello
Service Communication
Recommend Dealer
No
Employees Worked With
Paul Bonilla
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2024 -

Salerno Duane Chrysler Jeep responded

Thank you for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future. Please feel free to reach out to us with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.

March 16, 2024

Thank you again for a great service Paul Bonila, you and your team do an amazing job. Looking forward to seeing you next time. You always take great care of me, and my vehicle. When I leased my car four More

by will.howardb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Taylor
1.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Fuche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Tegethoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felicia Wardrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 15, 2024

My car feels worse then when i brought it in. I tried to call back for someone to reach out to em about my car to be fixed again and no one has gotten back to me and it’s been three weeks and I’ More

by borisanaluisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matthew Fuche
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2024 -

Salerno Duane Chrysler Jeep responded

Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback. We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns and make things right. Please contact us directly so we can discuss your experience and continued car trouble further.

March 13, 2024

Service was great and fast. But recd a recall the next day on the Jeep. Great service More

by RLAW415
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Fuche
5.0
This rating includes all reviews, with more weight given to recent reviews.