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Salerno Duane Ford
Summit, NJ
958 Reviews
Welcome to Salerno Duane Ford of Summit, a proud member of the Salerno Duane Auto Group!
As you can easily see from our testimonials and reviews, we offer superior sales and service for our valued customers. We are committed to serving our friends and customers and thank you upfront for your interest!
This Ford franchise has been serving the Summit Area for over 3 decades and the Salerno Duane Auto Group has a well-earned reputation for Customer Service Satisfaction throughout Northern New Jersey since 1972. We hope you will join our ever growing family of Completely Satisfied Clients!
We believe an educated consumer is truly our best customer and that everyone deserves to have their time and needs respected, which is why everyone who visits our store leaves with a full-disclosure quote in writing breaking down everything separately!
From our Hometown Buying Experience and Top Rated Service Department to the fact that we very well may be the last Ford Dealer to still offer True FREE LIFETIME LOANER VEHICLES for every/any service visit. We invite you to visit our Summit Showroom to see why you should choose Salerno Duane Ford of Summit for your next vehicle as the folks who left these reviews did.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 958 reviews
September 28, 2023
Fantastic guys worked very very helpful and very knowledgeable about the car and explaining everything well knowledgeable about the car and explaining everything well More
by vanderlindendonna
Verified Customer
September 25, 2023
Told me I probably didn’t have the issue my lights were indicating. Gave me my options and chose to be safe and have it checked out. In the end, they about 50% off the diagnostic bill for me. That’s wh indicating. Gave me my options and chose to be safe and have it checked out. In the end, they about 50% off the diagnostic bill for me. That’s what I call credibility. More
by IRONSJO
Employees Worked With
September 23, 2023
Pleased with professionalism and politeness. Previous dealership left me feeling they were not honest and gave me the "bums rush". Previous dealership left me feeling they were not honest and gave me the "bums rush". More
by cozzolina
Employees Worked With
September 08, 2023
Such a great and personable experience with all involved. Made me feel very comfortable with my decision, helped me with trade in, and have followed up after I left with the new car Made me feel very comfortable with my decision, helped me with trade in, and have followed up after I left with the new car More
by frank.sabatino
September 07, 2023
The service advisors were very nice and friendly. The service maintenance was quick and easy . The service maintenance was quick and easy . More
by Customer
Employees Worked With
August 22, 2023
Tank you Carrie and your team for making the service stress free. I will be back. Thanls stress free. I will be back. Thanls More
by ocf753
Employees Worked With
August 21, 2023
Very friendly and accomodating. Informed me abount the situation of my car while I was waiting Informed me abount the situation of my car while I was waiting More
by delianaguit
Employees Worked With
August 14, 2023
Carrie was wonderful and extremely accommodating. Very attentive and always got right back to us. Very attentive and always got right back to us. More
by tonypereira92
Employees Worked With
August 08, 2023
Satisfied from the appointment scheduling to my car service! Will definitely return there with no hesitation. service! Will definitely return there with no hesitation. More
by atoure07
Employees Worked With
August 08, 2023
Carrie is an exceptional service advisor. She communicates effectively and calls in a timely manner with status and details. Her excellent demeanor and cheer last until the workday ends. Kudo She communicates effectively and calls in a timely manner with status and details. Her excellent demeanor and cheer last until the workday ends. Kudos and 11/10. More
by coachgalant
