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Salerno Duane Ford
Summit, NJ
958 Reviews
Welcome to Salerno Duane Ford of Summit, a proud member of the Salerno Duane Auto Group!
As you can easily see from our testimonials and reviews, we offer superior sales and service for our valued customers. We are committed to serving our friends and customers and thank you upfront for your interest!
This Ford franchise has been serving the Summit Area for over 3 decades and the Salerno Duane Auto Group has a well-earned reputation for Customer Service Satisfaction throughout Northern New Jersey since 1972. We hope you will join our ever growing family of Completely Satisfied Clients!
We believe an educated consumer is truly our best customer and that everyone deserves to have their time and needs respected, which is why everyone who visits our store leaves with a full-disclosure quote in writing breaking down everything separately!
From our Hometown Buying Experience and Top Rated Service Department to the fact that we very well may be the last Ford Dealer to still offer True FREE LIFETIME LOANER VEHICLES for every/any service visit. We invite you to visit our Summit Showroom to see why you should choose Salerno Duane Ford of Summit for your next vehicle as the folks who left these reviews did.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 958 reviews
November 23, 2022
Samantha and Heather are top notch in the service department. Car taken on time and returned as promised with service complete. This is the second car I've brought in for service in the past two mont department. Car taken on time and returned as promised with service complete. This is the second car I've brought in for service in the past two months and am very pleased. The second was for a recall notice and was completed as promised. More
by scottsdale0
Verified Customer
November 17, 2022
Still waiting for a callback for my cask cab door which I was told was out of warranty for repair was told was out of warranty for repair More
by tsheehan716
Employees Worked With
November 14, 2022
easy to get an appt took longer for the trk to be ready vs what they told me vs what they told me More
by j2b9898
November 11, 2022
I was disappointed they did not asked if I wanted regular or synthetic oil. I preferred to use synthetic oil on my Mustang. Other than that, service was excellent. Keep up the good work. or synthetic oil. I preferred to use synthetic oil on my Mustang. Other than that, service was excellent. Keep up the good work. More
by iceman663
Employees Worked With
Do not remember
November 10, 2022
Took 2 weeks for oil change appt I have paid for free oil changes Also was not informed about status or if anything was discovered by tech At end problem with contract oil changes Also was not informed about status or if anything was discovered by tech At end problem with contract More
by butchalpert
Employees Worked With
Other Employees :
Sal Zebardast, Franklin Reynoso, Cory Taylor, Steven Sosunov, Jimmy Sosunov
October 29, 2022
Both Sal and Steven were a pleasure to work with. They made the purchase of my lease vehicle nearly effortless. The reason why this was my fourth lease/purchase with Salerno Duane. They made the purchase of my lease vehicle nearly effortless. The reason why this was my fourth lease/purchase with Salerno Duane. More
by Tommymart
Employees Worked With
Sal Zebardast, Steven Sosunov
October 25, 2022
Sold me a used truck with a brand new transmission. Apparently they were too cheap to replace the transmission cooler and the new transmission burned up in a week (no load). I had to wait 4 weeks for a Apparently they were too cheap to replace the transmission cooler and the new transmission burned up in a week (no load). I had to wait 4 weeks for a new transmission and then had it installed by another Ford dealer that knew what they were doing. Salerno Duane refused to call me back. Also, the experience of buying the truck was terrible. It took them 6 hours to do the paperwork and that was supposedly a "slow" day. More
by HJMARTIN914
Employees Worked With
Steven Sosunov
