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Salerno Duane Ford
Summit, NJ
1,006 Reviews
Welcome to Salerno Duane Ford of Summit, a proud member of the Salerno Duane Auto Group!
As you can easily see from our testimonials and reviews, we offer superior sales and service for our valued customers. We are committed to serving our friends and customers and thank you upfront for your interest!
This Ford franchise has been serving the Summit Area for over 3 decades and the Salerno Duane Auto Group has a well-earned reputation for Customer Service Satisfaction throughout Northern New Jersey since 1972. We hope you will join our ever growing family of Completely Satisfied Clients!
We believe an educated consumer is truly our best customer and that everyone deserves to have their time and needs respected, which is why everyone who visits our store leaves with a full-disclosure quote in writing breaking down everything separately!
From our Hometown Buying Experience and Top Rated Service Department to the fact that we very well may be the last Ford Dealer to still offer True FREE LIFETIME LOANER VEHICLES for every/any service visit. We invite you to visit our Summit Showroom to see why you should choose Salerno Duane Ford of Summit for your next vehicle as the folks who left these reviews did.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,006 reviews
December 31, 2025
As usual, honest and friendly service from this dealer. This time, at the Ford dealership. But also use Salerno Duane to service my Ram 1500 and Jeep Wrangler as well. I couldn't ask for anything more. This time, at the Ford dealership. But also use Salerno Duane to service my Ram 1500 and Jeep Wrangler as well. I couldn't ask for anything more. More
by willprip
Verified Customer
December 30, 2025
They are always very helpful and accommodating. I can trust them with my car and any issues I have. . I can trust them with my car and any issues I have. . More
by cpaternoster1
Employees Worked With
December 30, 2025
I received excellent customer service, there was a comfortable waiting area and the service was done promptly. comfortable waiting area and the service was done promptly. More
by jenwest328
Employees Worked With
December 22, 2025
The service was great and my recall was done within the hour. Had other services done at Salerno in the past and done quickly hour. Had other services done at Salerno in the past and done quickly More
by DNARDINO
Employees Worked With
December 15, 2025
Great service, but more importantly to me, even better communication. They made getting new tires are breeze. communication. They made getting new tires are breeze. More
by CONROYKN
Employees Worked With
December 04, 2025
Extremely knowledgeableand very good at explaining repairs needed and what's recommended. Very helpful and great customer service. repairs needed and what's recommended. Very helpful and great customer service. More
by JECKERT18
December 01, 2025
Excellent customer service! Carrie was always in contact with me and took care of everything I needed to have checked on my car. She also explained everything they did at the en Carrie was always in contact with me and took care of everything I needed to have checked on my car. She also explained everything they did at the end of the service. More
by LGUTIERREZCUBERO
Employees Worked With
November 26, 2025
The technician was on time and addressed the recall on two of my vehicles in a timely manner two of my vehicles in a timely manner More
by Chris@teamsters177.com
Employees Worked With
November 20, 2025
First time getting an oil change with my vehicle. Everything went great! Thank you very much Everything went great! Thank you very much More
by MJKEWK9
Employees Worked With
