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Salerno Duane Ford

Summit, NJ

4.9
1,011 Reviews
Welcome to Salerno Duane Ford of Summit, a proud member of the Salerno Duane Auto Group! As you can easily see from our testimonials and reviews, we offer superior sales and service for our valued customers. We are committed to serving our friends and customers and thank you upfront for your interest! This Ford franchise has been serving the Summit Area for over 3 decades and the Salerno Duane Auto Group has a well-earned reputation for Customer Service Satisfaction throughout Northern New Jersey since 1972. We hope you will join our ever growing family of Completely Satisfied Clients! We believe an educated consumer is truly our best customer and that everyone deserves to have their time and needs respected, which is why everyone who visits our store leaves with a full-disclosure quote in writing breaking down everything separately! From our Hometown Buying Experience and Top Rated Service Department to the fact that we very well may be the last Ford Dealer to still offer True FREE LIFETIME LOANER VEHICLES for every/any service visit. We invite you to visit our Summit Showroom to see why you should choose Salerno Duane Ford of Summit for your next vehicle as the folks who left these reviews did.
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245 Broad St

Summit, NJ

07901

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Showing 1,011 reviews

January 20, 2026

Thanks so timely and fast! Greatly appreciate the service with weather challenges! Needed new wipers urgently! More

by rdchristel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Nicastro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2026 -

Salerno Duane Ford responded

We’re glad we could get you taken care of quickly, especially with the weather challenges! It’s great to hear your urgent wiper needs were handled promptly. We appreciate your feedback and trust in us!

January 14, 2026

Samantha and the team at Salerno Duane Ford are always very helpful taking care of all of my Family members Fords. More

by Ranger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Baccaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Laurent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Hanlein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Caliguari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wanda Vargas Bosque
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2026 -

Salerno Duane Ford responded

We’re happy to hear Samantha and the team consistently take great care of your family’s Fords! It’s always our goal to provide helpful and reliable service, and we appreciate your continued trust.

January 09, 2026

Really appreciated their “at home service” option. Was the smoothest oil change I’ve had! The whole team was fantastic from start to finish and will continue to have my vehicle serviced with them! More

by NCANES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lew Babbit, Eric Limon
Feb 17, 2026 -

Salerno Duane Ford responded

We’re glad you found our home service convenient and that your oil change went so smoothly! It’s wonderful to hear the team made the experience easy and enjoyable from start to finish. We appreciate your trust and look forward to taking care of your vehicle again!

January 06, 2026

I am truly satisfied with my experience at Salerno- Duane with my purchase of a F 150 with both the salesman and the process More

by jerryfyi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Baccaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Geovanni Salvador
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2026 -

Salerno Duane Ford responded

We’re glad to hear you had a positive experience with your F-150 purchase! It’s great to know both our sales team and the process met your expectations. Thank you for choosing us and sharing your feedback!

January 01, 2026

Carrie and team provided great customer service for our Bronco! Great communication and kindness too! Thank you! More

by bdavis160
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carrie Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2026 -

Salerno Duane Ford responded

Thank you for the wonderful feedback! We’re so glad Carrie and the team took great care of you and your Bronco, keeping you informed every step of the way. We truly appreciate your kind words and your trust in us!

December 31, 2025

As usual, honest and friendly service from this dealer. This time, at the Ford dealership. But also use Salerno Duane to service my Ram 1500 and Jeep Wrangler as well. I couldn't ask for anything more. More

by willprip
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Nicastro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Hanlein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carrie Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Caliguari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2026 -

Salerno Duane Ford responded

Thank you for your continued loyalty! We’re grateful for the opportunity to care for all of your vehicles and are glad our team consistently provides an experience you can rely on. Your support means a great deal to us, and we look forward to serving you for many years to come.

December 30, 2025

I received excellent customer service, there was a comfortable waiting area and the service was done promptly. More

by jenwest328
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Nicastro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2026 -

Salerno Duane Ford responded

Thank you for the great review! We’re happy you enjoyed the customer service and comfortable waiting area, and that your vehicle was serviced quickly. We appreciate your support!

December 30, 2025

They are always very helpful and accommodating. I can trust them with my car and any issues I have. . More

by cpaternoster1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Hanlein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2026 -

Salerno Duane Ford responded

Thank you for the great feedback! We’re so glad to hear you feel comfortable trusting us with your vehicle and that our team has been helpful and accommodating. That trust means a lot to us, and we’re always here whenever you need assistance.

December 22, 2025

The service was great and my recall was done within the hour. Had other services done at Salerno in the past and done quickly More

by DNARDINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carrie Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2026 -

Salerno Duane Ford responded

Thank you for the kind feedback! We’re happy we could take care of your recall quickly and get you back on the road without a long wait. It means a lot that you’ve chosen us for service in the past and have continued to have positive experiences. We truly appreciate your support and look forward to assisting you again in the future!

December 15, 2025

Great service, but more importantly to me, even better communication. They made getting new tires are breeze. More

by CONROYKN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carrie Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.