Salerno Duane Ford
Summit, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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If you want to use a service department as an example of how it should be done, then this is the one. Keith, Heather, Lou and the rest of the staff are the absolute best! The reason I have purchased and own how it should be done, then this is the one. Keith, Heather, Lou and the rest of the staff are the absolute best! The reason I have purchased and owned only Fords from Salerno Duane since 1992 is because of Keith and his staff. They are friendly, knowledgeable, accommodating and have kept all our vehicles in the best condition both mechanically and safety wise for over 30 years. I am always confident that I can put my wife and family in our vehicles with no worries. But most of all if you can TRUST the staff. They are like family, and I trust them implicitly. Keep up the great work! More
Fantastic service! The entire staff and service is what keeps me buying Salerno Duane Fords The entire staff and service is what keeps me buying Salerno Duane Fords More
The service manager took a personal interest and initiative in helping me resolve an out of warranty repair issue with Ford, going above and beyond to help me. I was thoroughly impressed by the i initiative in helping me resolve an out of warranty repair issue with Ford, going above and beyond to help me. I was thoroughly impressed by the initiative and follow up. My experience with the service manager and department overall was outstanding. More
My concern was handled quickly and efficiently. I was very happy with the way it was resolved I was very happy with the way it was resolved More
Super easy and convenient experience. Price was competitive from the start which made the whole process easier Price was competitive from the start which made the whole process easier More
I have been serviced here for many years. Service is getting better and better. I am very pleased with the service Service is getting better and better. I am very pleased with the service More
I wish i could give a 10 star review! While waiting for my husband's truck to be serviced, i met up with Wanda and Geo. I test drove 2 new Explorers while I waited and 3 days later I drov While waiting for my husband's truck to be serviced, i met up with Wanda and Geo. I test drove 2 new Explorers while I waited and 3 days later I drove off of the lot with my dream car!! They made everything so incredibly easy for me-great communication and not at all pushy!! More
I live in Sussex County but will make the trip down to Summit to have our vehicles serviced at Salerno Duane every single time. This past visit, while I was waiting for my husband's truck to be serviced, Summit to have our vehicles serviced at Salerno Duane every single time. This past visit, while I was waiting for my husband's truck to be serviced, I met up with Keith, Wanda, and Geo and ended up test driving a few Explorers. 3 days later I went back and picked up my NEW Ford and I couldn't be happier. The service though, is what keeps me coming back! More
Fabulous customer service! Wonderful experience from the moment I arrived, until they dropped my car off at my work. Wonderful experience from the moment I arrived, until they dropped my car off at my work. More