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111 Reviews of Salerno Duane Ford - Service Center
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March 09, 2024
The service manager took a personal interest and initiative in helping me resolve an out of warranty repair issue with Ford, going above and beyond to help me. I was thoroughly impressed by the i initiative in helping me resolve an out of warranty repair issue with Ford, going above and beyond to help me. I was thoroughly impressed by the initiative and follow up. My experience with the service manager and department overall was outstanding. More
by Matt NJ
Verified CustomerEmployees Worked With
Helpful February 29, 2024
My concern was handled quickly and efficiently. I was very happy with the way it was resolved I was very happy with the way it was resolved More
by dmozes73
Employees Worked With
February 28, 2024
I have been serviced here for many years. Service is getting better and better. I am very pleased with the service Service is getting better and better. I am very pleased with the service More
by schaals
February 23, 2024
I live in Sussex County but will make the trip down to Summit to have our vehicles serviced at Salerno Duane every single time. This past visit, while I was waiting for my husband's truck to be serviced, Summit to have our vehicles serviced at Salerno Duane every single time. This past visit, while I was waiting for my husband's truck to be serviced, I met up with Keith, Wanda, and Geo and ended up test driving a few Explorers. 3 days later I went back and picked up my NEW Ford and I couldn't be happier. The service though, is what keeps me coming back! More
by KATE.LINDO
February 23, 2024
Fabulous customer service! Wonderful experience from the moment I arrived, until they dropped my car off at my work. Wonderful experience from the moment I arrived, until they dropped my car off at my work. More
by BRIANTCHAPMAN
February 16, 2024
Heather was prompt and informative. She followed up exactly when she said she would for a special order part. All in all was a great experience. She followed up exactly when she said she would for a special order part. All in all was a great experience. More
by 111Porsche
Employees Worked With
January 31, 2024
Very happy with the quick service, reasonable price, and valet delivery of the car back to our house in Maplewood. valet delivery of the car back to our house in Maplewood. More
by tom@hoxpat.com
Employees Worked With
January 18, 2024
Excellent customer service. Provided clear direction and timelines of what was wrong with my car and how long it would take to fix. Provided clear direction and timelines of what was wrong with my car and how long it would take to fix. More
by JMIAO34
Employees Worked With
January 10, 2024
Great service from start to finish. Very accommodating and informative. Thank you thank you thank Very accommodating and informative. Thank you thank you thank More
by KPBEATTY
Employees Worked With
January 08, 2024
Accommodated my needs with a loaner and repaired and did my recall that I requested my recall that I requested More
by celtz3
Employees Worked With
