Salerno Duane INFINITI Of Denville

New car lease Very happy with the overall experience with sales and service, including sales mgr Kevin Tonero. He and salesman David Waters worked hard to ensure Me Very happy with the overall experience with sales and service, including sales mgr Kevin Tonero. He and salesman David Waters worked hard to ensure Meeting my needs with price and value. More

Worst car purchase experience. No follow up. Agreed to purchase this car in Oct. 2018. Was promised I would receive the car by Dec. 15. Finally received car Jan 9th. Had a 7:00 pm a No follow up. Agreed to purchase this car in Oct. 2018. Was promised I would receive the car by Dec. 15. Finally received car Jan 9th. Had a 7:00 pm appointment with the finance department, arrived before 7 and was made to wait approximately 40+ mins. Christian decided to put the car in my name instead of my wife's even though the car being traded in was my wife's car. Tommy from finance said if we wanted the name changed, we would have to come back another day to make the purchase. This is after making us wait for 40+ mins. Did not think it was a big deal to change the name even if needed to be done on several documents. Christian spent 5-6 minutes showing us some of the features on the car. Don't understand why this could not have been done while we were waiting for Tommy. There were no customers in the showroom. Only people in the showroom were waiting to pick up cars so Christian was not attending to other customers so there is no excuse. Have received better service from used car salesmen. Did not feel like a luxury car buying experience. More

Maintenance I love going to Salerno Duane infiniti , the service is great , prompt and efficient. I am always greeted with a smile . Definitely would recommend in I love going to Salerno Duane infiniti , the service is great , prompt and efficient. I am always greeted with a smile . Definitely would recommend infiniti to friend and family More

Never! If I can rate 0 stars I would. I felt like I was totally taken advantage of, and I will never go back to this dealership for another car. They made th If I can rate 0 stars I would. I felt like I was totally taken advantage of, and I will never go back to this dealership for another car. They made the expierence horrible and I stated I was unhappy and the manager didn’t care and said there was nothing he can do. Very rude, and did not like giving my money to this place! More

Great service and nice staff I have used the service department twice and both times I have been treated like a great customer. The loaner was ready when I got there and the expe I have used the service department twice and both times I have been treated like a great customer. The loaner was ready when I got there and the experience was pleasant. More

Routine Scheduled Service Allie was very friendly and helpful. A pleasure to deal with. Made for a smooth and easy visit for routine servicing. Everything turned out as expecte Allie was very friendly and helpful. A pleasure to deal with. Made for a smooth and easy visit for routine servicing. Everything turned out as expected. More

Excellent deal and service even during construction Excellent deal on a fully loaded QX60 - thanks to Samantha from Salerno Duane at Denville. Things are a bit rough at the dealership due to constructio Excellent deal on a fully loaded QX60 - thanks to Samantha from Salerno Duane at Denville. Things are a bit rough at the dealership due to construction but it was pleasant experience and quick paperwork. Will look forward to their new facility soon. More

Best dealer around 50 mile radiance. Best place for sales and service, grate atmosphere helpful people. Over all they are excellent. Before i bye my car from them I visited almost like al Best place for sales and service, grate atmosphere helpful people. Over all they are excellent. Before i bye my car from them I visited almost like all Infiniti dealers like around me but I found them best dealers. More