Sam Pack's Five Star Ford Carrollton

Amazing! My experience with five star ford of Carrollton has been great! I've bought 2 used vehicles from Melanie! And now I'm in my first new car! So this is My experience with five star ford of Carrollton has been great! I've bought 2 used vehicles from Melanie! And now I'm in my first new car! So this is my third car! Melanie will go out of her way to get you a great car! She's so nice and experienced in the field she loves! She'll answer any question you have with a smile! I'm very happy and pleased! Thank you! More

Great Job, Great Service Great job by the salesperson, Melanie, and Manager Dennis White who helped me out, and looked after what was best overall lease option for me. Great job by the salesperson, Melanie, and Manager Dennis White who helped me out, and looked after what was best overall lease option for me. Thank you!!! More

Five star excellence Melanie is awesome!! Always great to work with and makes me comfortable throughout the car buying process. Her efforts in getting me what I need are g Melanie is awesome!! Always great to work with and makes me comfortable throughout the car buying process. Her efforts in getting me what I need are greatly appreciated and I would refer her to anyone! It's obvious she cares a great deal about her job as well as her customers More

Straight Forward Sean was a straight shooter and didn't try to sell me a truck I didn't want but what fit my needs! Sean was great and will be highly recommended to fr Sean was a straight shooter and didn't try to sell me a truck I didn't want but what fit my needs! Sean was great and will be highly recommended to friends and colleagues. More

Got the deal I was looking for. I have been driving a 2001 Saturn for 16 years. It was a great cat but age finally caugyt up with it. The Car Pro gave a good review a few months ag I have been driving a 2001 Saturn for 16 years. It was a great cat but age finally caugyt up with it. The Car Pro gave a good review a few months ago on the Ford Fusion. Sam Pack Five Star Ford in Carrollton, Texas is one of their perfered dealers. I contacted them on line. I recieved a call from the next day and an appointment was arranged. Orlando Chavez was tha sales consultant that contacted me. When i arrived at the dealership he had a car that met my specifications ready for me to inspece. I viewed this ca and acouple of others. I purchased the origonal car presented and was very pleased with the price. Orlando and the othe personell i came in contact with were all very courtious. I am very happy to say this was not a high pressure sales experience. More

Sales Staff Jeff was very friendly and helpful in my dealings at the dealership. He explained the features of a very complicated vehicle where I could understand Jeff was very friendly and helpful in my dealings at the dealership. He explained the features of a very complicated vehicle where I could understand completely. Worked very hard to make sure my purchase went smoothly. Mike Munden worked hard to satisfy my needs in a new truck. Would definitely recommend these two gentlemen and this dealership. More

Everyone was awesome. Everyone was awesome, respectful, attentive and not aggressive. I recommend this dealer to anyone who wants a good deal and will be treated like famil Everyone was awesome, respectful, attentive and not aggressive. I recommend this dealer to anyone who wants a good deal and will be treated like family. More

2017 Super Duty I can't say enough good things about Brent and the entire finance department at Sam pack. What an awesome experience from beginning to end. While Bren I can't say enough good things about Brent and the entire finance department at Sam pack. What an awesome experience from beginning to end. While Brent is new to the dealership, he was accommodating and knowledgeable on all aspects. Just a flat out cool guy to work with. He was able to work with the finance department on an issue of negative equity in my trade and got me to a deal that worked for my wife and I on a new F250 Lariat. By far the best vehicle purchase experience I've had. More

Best Sales Exp I have ever had Fell in love with Lindsay Bass sales lady. They were happy for me to be satisfied. Enjoyed my experience and walked away with a new car the same day Fell in love with Lindsay Bass sales lady. They were happy for me to be satisfied. Enjoyed my experience and walked away with a new car the same day More

Customer Service Knockout!- I was very pleased and happy with this dealership and its' team. Not having to beat traffic- Grant was awesome enough to text me some photos of the t I was very pleased and happy with this dealership and its' team. Not having to beat traffic- Grant was awesome enough to text me some photos of the truck to make sure it was what I was looking for before coming in. It ended up being the truck I bought. From the moment I walked in the door, they were always respectful and very accommodating when it came to getting the work done to get me home in my truck that day. Between Grant and Trey, I couldn't have been more taken care of. I come from a Chevy family but couldn't be more excited to drive this F350 onto the ranch and show the family the new addition. More