Sam Pack's Five Star Ford Carrollton

Best dealership experience I have had. Reuben Krause was phenomenal and the key reason we decided to purchase our F-150 from FiveStar Ford. I would put the thought of purchasing a new vehi Reuben Krause was phenomenal and the key reason we decided to purchase our F-150 from FiveStar Ford. I would put the thought of purchasing a new vehicle on level with going in for major dental work. Reuben was a joy and blew away our preconceived notions of what we were in for. He was straight forward and a pleasure. I have noticed the last few car buying experiences we have had that the sales person can be lacking in actual information/technical knowledge of the vehicle; Reuben was very knowledgeable throughout and he verified every answer immediately if he wasn't sure by finding out the facts. We were very pleased with our experience with Reuben. He is a friendly, knowledgeable expert in his trade and I felt when we completed our purchase we were treated with integrity throughout the whole process. More

Great experience I had a great experience when I purchased a new Expedition. Reuben K and Mike M helped me find the one with the options I was looking for. They found I had a great experience when I purchased a new Expedition. Reuben K and Mike M helped me find the one with the options I was looking for. They found one at another dealership and had it delivered to Carrollton. I returned a few days later and purchased a CPO Escape for my daughter. Jose G helped me with that purchase. Reuben, Mike, and Jose were professional, friendly, and easy to work with. I will recommend them to my friends. More

A Very Satisfying Vehicle Purchase My sales representative, Rueben Krause, displayed the qualities I expect from a first rate business entity. Rueben is very knowledgeable about the veh My sales representative, Rueben Krause, displayed the qualities I expect from a first rate business entity. Rueben is very knowledgeable about the vehicle he represents, is honest, direct, and has a very pleasant personality. Working with him was perhaps the most satisfying vehicle purchase I've ever made. I am very particular about the vehicles I choose and Rueben matched me up with the F-150 that best meets my desires and the detailed explanation of the impending transaction is exactly the kind of up-front interaction I want from a dealership. Krause well represents his dealership and the Ford Company as well. More

Easy to work with, Respectful of my time. This dealer was not pushy and very respectfull of my time. We asked to work on deals for several trucks and they did all of them with a smile on thei This dealer was not pushy and very respectfull of my time. We asked to work on deals for several trucks and they did all of them with a smile on their face. I never once got the "I need to ask the manager" because he was right there with the salesman the whole time. We were shown all the numbers without hesitation and no double talk. GREAT EXPERIENCE! More

SAM PACK dealership review I am 67 years of age and have bought numerous cars and trucks in my lifetime and without exception Rueben rates at the top of the list when it comes t I am 67 years of age and have bought numerous cars and trucks in my lifetime and without exception Rueben rates at the top of the list when it comes to my dealings with salesmen. More

Great experience as always We always have such a great experience at Sam Pack. While we were car shopping/test driving, I had my oil changed during our shopping and had great he We always have such a great experience at Sam Pack. While we were car shopping/test driving, I had my oil changed during our shopping and had great help from Clay getting everything scheduled and set up for that to be done 5 minutes before my arrival. We were able to do a trade-in for the purchase of our new f-150 which Reuben and management really worked with us getting exactly what we wanted. Brandon really helped with getting set up with Ford Credit and were in and out in no time! Thanks guys! More

better than i could have expected went in to see a used truck. met chad manis. very professional, seemed like he was one step ahead in his knowing what i was going to ask. was very hon went in to see a used truck. met chad manis. very professional, seemed like he was one step ahead in his knowing what i was going to ask. was very honest about the truck and what i needed to do! would highly recomend five star ford. ask for chad manis! left that day with a beautiful truck and a new friend! More

Quick service! Came in and was able to get the car I wanted. Quick and easy service. Waiting wasn't bad either. The Associate that greeted us was very helpful and fr Came in and was able to get the car I wanted. Quick and easy service. Waiting wasn't bad either. The Associate that greeted us was very helpful and friendly and knew a lot about the process. He was informative and was able to get us on the budget we wanted. Will definitely be coming here for future purchases. Thanks Raul !! More

A Pleasant Car Buying Experience This was by far the best car buying experience I have ever had. From the minute we walked in to the last paper that was signed---everyone was wonder This was by far the best car buying experience I have ever had. From the minute we walked in to the last paper that was signed---everyone was wonderful. We were put at ease. My desires for what I would like in a new vehicle was taken into consideration. There was no pressure. There was some negotiation but it was smooth and I could see that efforts were made to get us the car I wanted. Jared was very patient in showing me all the new features of my new Escape. In the past, buying a car has always been a nerve wracking experience for me. Not this time. I highly recommend the team at Sam Pack Five Star Ford in Carrollton. More

Great to work with these folks. We are repeat Sam Pack customers and always have a great experience at this dealership. Jose Garcia, Salesperson was great. He was knowledgeable, We are repeat Sam Pack customers and always have a great experience at this dealership. Jose Garcia, Salesperson was great. He was knowledgeable, patient, and accommodating, as we made comparisons on 3 different vehicles to determine which was the right vehicle for us. Justin McCarroll went the extra mile to give us great care and options to keep our payments in budget. With purchase complete we were on the road home in record time. Clay Young has been our Service Writer for a number of years, as dependable service is also extremely important to us. My wife depends on Clay completely to guide her through service decisions, especially when I have been overseas. These folks are always friendly and helpful and take the stress out of buying or servicing your vehicle. You can't go wrong with Sam Pack Ford. More