Sam Pack's Five Star Ford Carrollton

Good experience Easy to do business here I shop here because of Dennis It is also close to where I live and convenient And service has always done a good job Easy to do business here I shop here because of Dennis It is also close to where I live and convenient And service has always done a good job More

5+1 Star Ford!!! Easy sales, no pressure. Finance was easy and fast and Got my window tint done with no problems, no haggles. I will recommend this dealer to anyone I Easy sales, no pressure. Finance was easy and fast and Got my window tint done with no problems, no haggles. I will recommend this dealer to anyone I know that is looking for a car. More

New Car Purchase This is the third car we have purchased from Five Star Ford in Carrolton. It was the best experience yet and we will go back there when its time to bu This is the third car we have purchased from Five Star Ford in Carrolton. It was the best experience yet and we will go back there when its time to buy the next. More

Great Experience Beautiful new facility. Great selection. Great customer service. I was treated fairly and with respect. No surprises. Fair value for my trade in. Ever Beautiful new facility. Great selection. Great customer service. I was treated fairly and with respect. No surprises. Fair value for my trade in. Everything went smoothly. More

Not rushed We were "just" looking, when Chandler walked up. He was very knowledgeable, and very friendly. He took his time and showed us different trucks. He We were "just" looking, when Chandler walked up. He was very knowledgeable, and very friendly. He took his time and showed us different trucks. He was very patient during the process. Overall a very friendly, nice guy. Will be going back, and sending any of our family or friends looking for a new vehicle. More

Very friendly and knowledgable Visit was great. Melanie was very helpful and willing to answer any and all of my questions. Did everything they could to make my new car affordable f Visit was great. Melanie was very helpful and willing to answer any and all of my questions. Did everything they could to make my new car affordable for me. Very happy and my purchase and experience! More

Great experience. I was help within minutes of my arrival to the dealership. I had many questions and they were all answer by Mr Fernandez who was very friendly and pro I was help within minutes of my arrival to the dealership. I had many questions and they were all answer by Mr Fernandez who was very friendly and professional. I made the right choice, by choosing this dealership and I will recommend you from now on. Thank you for making my visit a great experience. More

2016 Explorer lease We typically have very strict financial criteria when purchasing/leasing a vehicle. This is our 2nd transaction at this particular location and with We typically have very strict financial criteria when purchasing/leasing a vehicle. This is our 2nd transaction at this particular location and with the same salesman, Chandler Center. Both instances, concessions were made by all parties, however my wife and I left extremely pleased. We do appreciate all the work Chandler and his team do to put me and my family in a safe family vehicle. We will be bringing future business to Chandler and recommend Sam Pack's to our friends and family. More

Excellet service Chandler Center did an excellent job assisting me. He has a terrific personality which makes you feel like you really know him after only a very short Chandler Center did an excellent job assisting me. He has a terrific personality which makes you feel like you really know him after only a very short time. I went to three dealerships and found Chandler to be the most accommodating of all. I appreciate his knowledge of the vehicle and all the assistance he provided me. He exemplified great customer service. Chandler also assisted me with arranging a fleet purchase. Alan Rosner, the Fleet Director also provided equally superb service. I was very pleased with my overall experience with both gentleman. More

Efficient We've purchased only 9 brand new cars in 48 years. This is the first time we actually drove out with the new vehicle on the same day, actually only se We've purchased only 9 brand new cars in 48 years. This is the first time we actually drove out with the new vehicle on the same day, actually only several hours, and not have to come back to take delivery. . The phrase "What will it take to get you into a new car today?" was never spoken. We were a Car Pro VIP referral so it was obvious we came to buy, not to 'kick tires'. While the paper work was being finalized and the car was being prepped we had a very nice visit with Jose, our salesman. More