Sam Pack's Five Star Ford Carrollton

Great service very friendly Melanie and don were both great and a pleasure to do business with. I would highly recommend them and five star ford. Thanks for job well done Melanie and don were both great and a pleasure to do business with. I would highly recommend them and five star ford. Thanks for job well done More

New car for my daughter I was in the market for a new car and had 2 cars I wanted to trade in and get a sports car off my insurance. I have been buying cars since 1989 and I I was in the market for a new car and had 2 cars I wanted to trade in and get a sports car off my insurance. I have been buying cars since 1989 and I have never been in and out of a dealer as happy and as satisfied as I was at Sam Pack Ford!! Jeff Long was my salesman and he met all my needs with what I was looking for and represented the dealership as well as his GM Trey Russell superbly!! I will be buying my next vehicle here in the future!! More

new car for wife There is no way to describe our visit to 5 Star Ford in Carrollton Texas and the way my Family was treated by salesman Rueben Krause , GM Trey Russell There is no way to describe our visit to 5 Star Ford in Carrollton Texas and the way my Family was treated by salesman Rueben Krause , GM Trey Russell and David in finance as superior to excellent. These 3 gentlemen and their whole staff at this location made you feel like family. This is the first time in a long time in purchasing a new vehicle that was as easy and extremely comfortable. We will be returning customers. in the near future. Thank You to the staff and especially Rueben and Trey and like Jerry Reynolds says, yes they do take care of business at Sam Packs 5 Star Ford in Carrollton Texas. Thanks Again Kyle and Jackie Cannon More

From 0 to Solara in 2 short hours! Jason Akers and the staff at Sam Pack Ford made the process of buying a used car less scary. I was able to stay within my budget, get the car I wanted Jason Akers and the staff at Sam Pack Ford made the process of buying a used car less scary. I was able to stay within my budget, get the car I wanted and the whole process took two hours. I drove away with confidence that I had made the right decision to buy from a reputable dealer instead of the independent I was considering. More

customer service Everytime we go to the dealer they are amazing also go above and beyond for us. We have bougt two vehicles in one year from them and the service is am Everytime we go to the dealer they are amazing also go above and beyond for us. We have bougt two vehicles in one year from them and the service is amazing and time length there is average never a long wait. I am very pleased with the overall service. 5 star is the right name for a 5 star dealership. Sean Pinegar a a great salesman. More

Buying a vehicle should always be this easy. Most often, when buying a car, one feels like they're visiting the proctologist. This experience was like getting a massage, with a (legal) happy end Most often, when buying a car, one feels like they're visiting the proctologist. This experience was like getting a massage, with a (legal) happy ending. I want to shout when some underling writes a number on a ripped-corner piece of paper and asks for my initials; none of that occurred here, at this dealership. And, talk about deals... the MSRP might as well been the moon in the sky b/c the final sales price fell way below what the manufacturer suggests is the car's value. If you're reading this online, go to the website and find Chris Sherman... you'll soon find yourself in good hands. More

Immediate Response To A New F150XLT As you are aware, customers make demands on the business that is outside our normal scope of work. It takes extraordinary efforts from extraordinary As you are aware, customers make demands on the business that is outside our normal scope of work. It takes extraordinary efforts from extraordinary people to meet those demands. You’re TEAM at SPFORD Carrollton which includes Chandler Center, Alexandra Benvenuto and Garrett Tidman [service] have made a difficult request on a new purchase a reality in an extremely short time frame. Please thank all and recognize their great efforts in customer satisfaction in a record timeline as we complete our second F150 at 5 Star Ford Carrollton. SPFORD at Carrollton beats all. Thanks More

Good review Very good person and will always will refer people to the right vehicle such as myself. I could not be more happier with my experince with Ms. Melanie Very good person and will always will refer people to the right vehicle such as myself. I could not be more happier with my experince with Ms. Melanie and Sam Pack's Five Star Ford Dealership. More

Reuben Krause is THE man!! I was given Reuben's name from my brother-in-law who insisted I HAD to talk to him about the new Ford Explorer I was interested in. I contacted Reube I was given Reuben's name from my brother-in-law who insisted I HAD to talk to him about the new Ford Explorer I was interested in. I contacted Reuben and set up an appointment to look at the 2016 Explorer Limited line. Just from the questions he asked me on the phone, he found the vehicle he thought would be a match for me. He had my vehicle inspected while we test drove the Explorer, so when we got back to the dealership we were able to look over trade in value/vehicle cost and agree on a number. I never dreamed I would have all of the extras he was able to get for me,! He even had their Sync Specialist sit in the car with me, sync my cell phone, explain all of the Sync features and offered for me to call, email or come by with any further questions. Seriously, the BEST salesman I've ever worked with and by far the best dealership experience I've had!!! More