Sam Pack's Five Star Ford Carrollton

Genuinely Kind Internet Sales Staff Michael Krantz is one of the kindest, most patient salespeople I've ever encountered. Even though I didn't end up purchasing a vehicle, Michale offere Michael Krantz is one of the kindest, most patient salespeople I've ever encountered. Even though I didn't end up purchasing a vehicle, Michale offered a test-drive, in-depth information & a willingness to work hard for a good deal. Cheers, sir! More

Marvelous sales person, Michale Krantz! I had marvelous sales person, Michale Krantz, on when i get my ford explorer. He was wonderful and genuine person. He helped me to get every informati I had marvelous sales person, Michale Krantz, on when i get my ford explorer. He was wonderful and genuine person. He helped me to get every information, without any reservation and with full effort. His sense of humor as sale person or customer service person and respectful communication skills makes him the best car dealer I ever seen before. He was very patient and resourceful when I went to him with bunch questions and new requests every single day until I get my Ford Explorer. Overall, I had the best customer service experience at Sam Pack's Five Star Ford Carrolton, from internet sales Manager Michale Krantz. More

Great service We had great service. Everyone was polite and helpful. They were busy but you couldn't tell. No pushy salesman approach! I highly recommend this deale We had great service. Everyone was polite and helpful. They were busy but you couldn't tell. No pushy salesman approach! I highly recommend this dealership! We will be back. More

Excellent Experience Sam Pack in Carrollton was the third dealership I tried while looking for a new vehicle. It was easy to find vehicle options with their large invento Sam Pack in Carrollton was the third dealership I tried while looking for a new vehicle. It was easy to find vehicle options with their large inventory and website. Their staff and salespeople treated me like family. They were very friendly, knowledgeable and easy to speak with. Joseph Walker was a new employee who helped introduce me to the Sync system. He also deserves five stars. More

Super! I was so impressed by the excellent customer service, clean and spacious facility, and the pleasant and happy staff. Having found online the preowned I was so impressed by the excellent customer service, clean and spacious facility, and the pleasant and happy staff. Having found online the preowned Subaru I wanted to test-drive, I was quickly put in contact with Mike. Mike has a wealth of knowledge and experience and knows how to pave the way for a positive purchase experience. He ensured that the car was freshly-washed, ready and waiting for me when I arrived at the dealership. He listened exactly to my questions and problem-solved efficiently to get me answers. Not once did I feel frustrated or that I was being given a hard-sell. This dealer listened to my expectations and did his best to see that they were met. More

Found what I wanted Michael was able to find my specific wants in a vehicle and it was priced lower than other dealerships in the area. I am very happy with my purchase a Michael was able to find my specific wants in a vehicle and it was priced lower than other dealerships in the area. I am very happy with my purchase and really enjoy the new ride. More

Great car buying experience Melanie, Brandon and Joseph are awesome people . Melanie was so helpful with my situation and very sincere. It was the smoothest non stressful experie Melanie, Brandon and Joseph are awesome people . Melanie was so helpful with my situation and very sincere. It was the smoothest non stressful experience I have ever had when buying a new car. Brandon was very sweet, fast and not pushy on warranties if you don't want it. If you do, he is very knowledgeable. Joseph is the tech guy that walked me thru step by step on my *NSYNC computer in the car. I am telling all of my friends and family about this dealership. .everyone is so friendly and ready to help, even if your not their customer. More

Professional and friendly The staff were very professional and friendly. Everything about the vehicle was described very well and the salesman was helpful throughout the whole The staff were very professional and friendly. Everything about the vehicle was described very well and the salesman was helpful throughout the whole process. I would recommend this place to anyone looking to buy. More

Customer service exceptional Great customer service from the minute I pulled up ok the parking lot. Sales person greeted me, took me to the person I needed to see and held the doo Great customer service from the minute I pulled up ok the parking lot. Sales person greeted me, took me to the person I needed to see and held the door for me as I walked through. The total time of me being in the store and driving off was 3 hours. More

Jess Rocks We were just thinking about a new car and we shared what we were thinking about as far as style with Jess. When we showed up to the dealership just t We were just thinking about a new car and we shared what we were thinking about as far as style with Jess. When we showed up to the dealership just to "look", Jess had picked out some great cars to compare and test drive. Went home with one of her picks and we love it! Thanks Jess! Brandon also made the signing easy and hassle free! More