San Antonio Dodge Chrysler Jeep Ram

When I went to the dealer, I was shocked that there was a $4995 “Market Adjustment” added to the ADVERTISED price. Besides that they offered me $9000 under KBB on my trade. Needless to say we didn’t $4995 “Market Adjustment” added to the ADVERTISED price. Besides that they offered me $9000 under KBB on my trade. Needless to say we didn’t come to terms. And I WILL NOT BE SHOPPING THERE EVER AGAIN. More

Excellent service! !! My sales rep was Alyssa and she was so helpful and attentive! Mr. Lara was also very helpful and patient with all the paperwork. Everyone was super !! My sales rep was Alyssa and she was so helpful and attentive! Mr. Lara was also very helpful and patient with all the paperwork. Everyone was super friendly and answered all the question. Highly recommend San Antonio Dodge, Chrysler, Jeep and Ram; but I specially recommend sales rep Alyssa! More

I enjoyed my experience at the dealership. My salesperson Sam, was exceptional in all aspects. I would recommend Sam to anybody I refer to the dealership for a vehicle!! Thanks My salesperson Sam, was exceptional in all aspects. I would recommend Sam to anybody I refer to the dealership for a vehicle!! Thanks More

Great team at San Antonio Chrysler Dodge and Jeep. The staff was friendly and honest. The staff was friendly and honest. More

They attended us with great service & we had a great time there at dodge dealership. there at dodge dealership. More

I purchased a 2021 Jeep renegade on January 31st brand new. Well yesterday my 4 year old son & I got stranded at the park because the vehicle would not start. Barely had it a month. Called to speak with m new. Well yesterday my 4 year old son & I got stranded at the park because the vehicle would not start. Barely had it a month. Called to speak with manager about this incident & of course was put through to voicemail. I do not recommend purchasing here. More

Poor customer service. We only stayed with them because we wanted a specific car. We had to switch sales reps, never got to discuss options with finance because we were us We only stayed with them because we wanted a specific car. We had to switch sales reps, never got to discuss options with finance because we were using our own lender. It was a terrible experience. More

I purchased a Jeep from San Antonio Dodge Jeep Ram and really enjoyed the experience. From the online build to the great customer service from Product Specialist Bo Hernandez. Bo did a fantastic job in ke really enjoyed the experience. From the online build to the great customer service from Product Specialist Bo Hernandez. Bo did a fantastic job in keeping me updated on the order and the arrival of my new Jeep. Always ensuring I was informed and making sure I had no other questions! Thanks Bo! I highly recommend San Antonio CDJR and Bo. More

Bought 3 cars from them and will continue to go back to them for future purchases them for future purchases More

went in for an oil change and they cracked my oil pan. I had to wait 5 days for another to come in. They put me in a loaner. I waited almost three hours for them to tell me what they did. It took an inord I had to wait 5 days for another to come in. They put me in a loaner. I waited almost three hours for them to tell me what they did. It took an inordinate amount of time to get the loaner. It seemed like no one was communicating with each other. It came across as very unprofessional. They even brought me the loaner with no license plate. They then went back and put the plate in the front of the loaner. Had to take it back to put it in the back. The plate expired in 2 days and had to go back to the dealership. Got a text on the fifth day that vehicle was ready. Went to pick up and they brought me someone else’s vehicle and handed me the remote. They had put the wrong remote in with my paperwork. My truck was still in the bay and they were working on it. When I got it back it was filthy. But it was very dusty on the inside like they had windows open the whole time in the bay. On the way home I noticed that all the quarters that I had in my console were missing. They STOLE my quarters. I talked to a manager Stefan Ferrell. He was very lukewarm about the whole thing but did offer me 2 free oil changes after my ram care oil changes expire. When I asked how he was gonna remember this in 18 mos he said I’m gonna send you the email right now after we hang up. Hours later he had not sent anything. I called and texted for two days. I asked to speak to his boss. Finally a simple email with I’ll honor two free oil changes arrived two days later. Stefan boss never called. This was horrible customer service and I’m told I will get a survey from dodge. It’s not gonna be favorable. Steer clear of the service department. Unprofessional incompetent and management doesn’t care. Mike Farias More