San Tan Ford

Great customer care, knowledge and all around experience. We would def recommend them to friends. We would def recommend them to friends. More

The dealership was patient with my calls due to the length of time it took from reservation , to order, to delivery regarding the Ford F-150 lightning. Both Kareem and Nick "pizza man" answered my que length of time it took from reservation , to order, to delivery regarding the Ford F-150 lightning. Both Kareem and Nick "pizza man" answered my questions. I 100% appreciate they willingness to extend the Ford incentives which ended only 1 week before my delivery because the delivery was delayed twice from the factory. That made a true difference in my book. More

Beautiful showroom and operation even though it was a 45 one-way trip. Our appointment was to be there at the dealership between 12-1pm due to our schedule. Upon our arrival at the dealership at 1:10pm and one-way trip. Our appointment was to be there at the dealership between 12-1pm due to our schedule. Upon our arrival at the dealership at 1:10pm and meeting with the salesman who went to get the auto to show. The salesman returned after going to get the auto returned and told us that the auto was sold within an hour before our arrival at the dealership to the mother of the finance manager. Therefore, we did not see the auto nor did we buy and auto. Salesman was very apologetic for the prior sale of the auto and for our long trip. I would deal with the salesperson again de to his professionalism, etc. t More

I had a positive experience dealing with San Tan Ford and my salesman John Dye. John and I kept in touch for over a year while waiting for Ford to build my Maverick Hybrid. John made sure the paperwork my salesman John Dye. John and I kept in touch for over a year while waiting for Ford to build my Maverick Hybrid. John made sure the paperwork was ready before I came to pick up the truck. There was little more for me to do than sign a few documents and I was ready to go. A technician was available to show me some of the technology built into the vehicle and even synced my phone to I could use the features in the Ford Pass app. A very positive experience and I have recommended John Dye and San Tan Ford to a couple of friends already! More

The service manager was good to me but the tech did a poor job by leaving the oil cap off. Simple mistake but unacceptable. poor job by leaving the oil cap off. Simple mistake but unacceptable. More

As the local Ford dealer they not only represent themselves as a dealer and service center, they represent Ford Motor Company as a whole. Long story long, we had to sell our 2016 Ford Fusion with 69 themselves as a dealer and service center, they represent Ford Motor Company as a whole. Long story long, we had to sell our 2016 Ford Fusion with 69,096 miles on it for $1200.00 to a wholesale "junker" company today due to a vavle failure causing a need for a complete engine replacement. We replacement the engine via our extended warranty (purchased with the new car) due to a known problem with the 1.5 Eco Boost engine the Ford Motor Company issued a service bulletin on a little over 2 years ago at 55,000 miles. The car was purchased new from San Tan Ford. During the whole process we had zero support from San Tan Ford or Ford Motor Company and was told all along this will be an out of pocket expense, $9,000.00! I will never service another vehicle at San Tan Ford, I have had 3 Ford F150's for work trucks, and put 1000 miles per week on them, and we will never buy a new Ford vehicld again even though our family has been buying Fords in AZ and WI for over 50 years. I have never been more frustrated with a 100% paid of vehicle thinking you will use it for 3-5 more years only to sell it for $1200.00, where in good working order we could sell it for $12,000.00 based on current miles. More

John Dye was most helpful from the day we discussed placing our order for a new 2023 Mustang Mach-E until the day it arrived, and we drove it off of the lot. If you need a car, check with John. Great placing our order for a new 2023 Mustang Mach-E until the day it arrived, and we drove it off of the lot. If you need a car, check with John. Great guy. More

My wife and I got a chance to work with Erica to buy our new bronco! She got us exactly what we wanted with our traded in. Along with getting the exact bronco we wanted without compromise. Car buying can be new bronco! She got us exactly what we wanted with our traded in. Along with getting the exact bronco we wanted without compromise. Car buying can be tedious and she made it as painless as possible. I would recommend working with her and SanTan Ford to anyone. 10/10 experience More

I was able to order my Bronco and actually received it in about 3 months. about 3 months. More