Sanders Ford Inc

Could not have asked for a more pleasant and enjoyable sales event. The honesty and zero pressure by the salesman made it even more satisfying. My most sincere appreciation goes out to all involved with t sales event. The honesty and zero pressure by the salesman made it even more satisfying. My most sincere appreciation goes out to all involved with this transaction. Special thanks to Cliff Renchen and Brian Kight. You made my day. THANK YOU VERY MUCH!!!!! More

Liz and Brennan stayed in touch with me on every expectation. Everything went very smoothly and I am excited to have my Ford Truck. expectation. Everything went very smoothly and I am excited to have my Ford Truck. More

Sales is great but service is seriously lacking. I wouldn’t recommend service to anybody. It was the worst experience ever. They seem like they have no communication with employees and customers. I I wouldn’t recommend service to anybody. It was the worst experience ever. They seem like they have no communication with employees and customers. I turned my car in, an employee said they are going to do an inspection on it and see where it goes from there. I didn’t have a single call from anybody telling me the situation on my car. I turned it in Wednesday, Thursday was thanksgiving so I understand. Friday I didn’t hear anything “I called multiple times” Saturday is a Skelton crew so they couldn’t work on it. Monday I finally got my car back about hassling the service department. If it wasn’t for randy covering it I would never go back to the service department in Jacksonville. Just call the customer and tell them something literally anything. Y’all could have called me and told me the car will take a couple days. I would have been fine with that but I had to call from 2 to 5:30 on Wednesday just to hear they closed at 4:30 like really?? Learn customer service it’ll help y’all out. More

Very professional and informative. Was able to get all of my questions answered. Great customer service! Was able to get all of my questions answered. Great customer service! More

Sanders Ford has been the best dealership I have dealt with in years. I saw the car I wanted on the website, called and put down a deposit. When it came in, Randy took all my information over the phone, s with in years. I saw the car I wanted on the website, called and put down a deposit. When it came in, Randy took all my information over the phone, so that when I arrived at the dealership, all I had to do was sign and drive my new Mustang! Everyone, from internet to sales to finance to insurance, was very friendly and easy to deal with. I will definitely be back! More

Everyone was professional, personable, and they keep me coming back. This is my 5th car purchase with Sander’s. coming back. This is my 5th car purchase with Sander’s. More

Dealing with Mr. Charles and the gang was the most laidback purchase ever. They were so kind and helpful. Even with a busy schedule like ours they stayed late to see Charles and the gang was the most laidback purchase ever. They were so kind and helpful. Even with a busy schedule like ours they stayed late to see that we were taken care of. More

The team at Sanders Ford did a good job of keeping me informed of the status of my order. I appreciated the regular updates. The buying process went smoothly and MSRP was honored. informed of the status of my order. I appreciated the regular updates. The buying process went smoothly and MSRP was honored. More

The sales team worked feverishly to assist my wife and I with the purchase of our new F-150. They went to great lengths to give us the best possible deal and to ensure our satisfaction with the dealership. with the purchase of our new F-150. They went to great lengths to give us the best possible deal and to ensure our satisfaction with the dealership. 2-thumbs up for the Sanders Ford team 👍👍. More

Everyone we came in contact with was very courteous and helpful. Great to work with. helpful. Great to work with. More