Sanders Ford Inc

Great Experience Valeri did wonderful! She’s knows her stuff! This is the 4th car we have purchased from Sanders Ford. We are happy customers. Thanks for a great overa Valeri did wonderful! She’s knows her stuff! This is the 4th car we have purchased from Sanders Ford. We are happy customers. Thanks for a great overall experience! More

I was greeted and my vehicle was being serviced in a timely J.B. Bryant in the service department always gets my vehicles in and serviced in a very timely manner. My wait time is as short as possible, and the s J.B. Bryant in the service department always gets my vehicles in and serviced in a very timely manner. My wait time is as short as possible, and the service personnel perform the required service and answer any questions I may have. More

First brand new car!!! I’ve been through 3 cars now and they have all had something wrong with it. It’s like I have bad luck with cars!! Originally came in for service due t I’ve been through 3 cars now and they have all had something wrong with it. It’s like I have bad luck with cars!! Originally came in for service due to my 2013 Ford Focus having a transmission issue for the SECOND time.. a question popped up in my husband’s head.. what if we trade this car in???? Met a wonderful lady, Valeri, who helped us pick this brand new baby.... awesome customer service and salesperson. One of the best I’ve been through yet!! would definitely recommend this Ford dealership to anyone who’s looking to buy a new car :) More

Great used truck buying experience I had spent the past 3 months looking for a quality used truck. I had looked at 100's on the internet and several in person, some of which I had taken I had spent the past 3 months looking for a quality used truck. I had looked at 100's on the internet and several in person, some of which I had taken for a test drive. For various reasons, I had not been able to find the right truck until I choose to make the 2 hour drive from home to Sanders Ford for the first time. Upon arrival, I was allowed to look over the truck I came to see at my own pace. I was able to ask questions and the salesman provided the answers and if he didn't know the answer, he got the paperwork that provided the answer. As the conversation continued, he learned the truck was missing 2 features I was looking for in my next truck. To my pleasant surprise, I learned that Sanders Ford could provide those features and still make the truck affordable for my budget. When my wife and I needed time to discuss the deal, we were given time and privacy to talk and we felt like Sanders Ford was going to make sure we were happy and pleased customers and to our enjoyment, they did. We would recommend checking out Sanders Ford if you are in the market for a quality used vehicle. Happy to have found them and enjoying my new ride. More

squeeze job Went to the maintenance schedule sight and clicked on earliest appointment available 11:40 , wow that's great .... Until the next day I get a confor Went to the maintenance schedule sight and clicked on earliest appointment available 11:40 , wow that's great .... Until the next day I get a conformation email and at the bottom next to her name I see swansboro, not Jacksonville . So time for a call, Jacksonville says bring it in at 1:30 It will be done 4ish . So the first service was free and they squeezed me in just in time for the drive north for the long weekend. More

Happy Customer Had a Great Experience working with Randy, George and Mykola. This is the second truck I've brought from Randy and he has made the whole process a gr Had a Great Experience working with Randy, George and Mykola. This is the second truck I've brought from Randy and he has made the whole process a great experience. Thank you both, More

Standard Service for F250 I'm very satisfied with the service teams professional attitude, plus there promptness and the standard which they live by, the results are greatly ap I'm very satisfied with the service teams professional attitude, plus there promptness and the standard which they live by, the results are greatly appreciated always. More

I like the persistence to get my vehicle serviced properly For one: have the proper dealership in these surveys. In my case, the Swansboro store. My service writer did an excellent job of letting me comm For one: have the proper dealership in these surveys. In my case, the Swansboro store. My service writer did an excellent job of letting me communicate with the technician and making calls to get the parts delivered in a timely manner that minimized my time waiting for the service to be completed. She called Kettrells and obtained the best parts for our vehicle and had them delivered immediately. I was in a rush as I had to fly my plane to Greensboro for an appointment and then to the Raliegh area for another appointment. I was not expecting to have that much work done on the brakes but glad I did it. I also appreciate how they don't try to upsell services you don't need right now. Please have a courtesy car or the ability to rent one overnight. More

Platinum Awesome service and the staff is always friendly. It is nice to have a dealership close by that shows that they care about you and takes pride in thei Awesome service and the staff is always friendly. It is nice to have a dealership close by that shows that they care about you and takes pride in their work. More

Top Notch Service It's always a great feeling to know that your treated as a person and not just another appointment. Thank-you for the warm greetings from everyone, aw It's always a great feeling to know that your treated as a person and not just another appointment. Thank-you for the warm greetings from everyone, awesome customer service experience, and seamless vehicle maintenance scheduled repairs. First impressions are important and I would like to personally thank my assigned Service Advisor Jeff Daughtry for taking the time to share his busy work day with me. Thank-you to Tiffany O'Neal for always treating me like family. More