
Sands Chevrolet - Surprise
Surprise, AZ
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Best service center I have ever used in 52 years I have been using Sand's service center since I brought my 1st truck from them. I can say without reservation they have always given me good service I have been using Sand's service center since I brought my 1st truck from them. I can say without reservation they have always given me good service on my trucks. But with in the last couple of years has gone from good to great. Henry Smith my service adviser is great with his advise and follow up on service my truck needs. It's almost like he feels like my Silverado is his also. I will keep going back for service on my truck, as long as Henry Smith and the Service Manager are there. Might not buy another Silverado from Sands but I will only use their Service Dept for repairs for my Silverado. Theron Lord More
Service recall and wash Service done as requested. Bryan Gendrich is a valuable asset to the firm! Good job Bryan. We were greeted promptly. Very professional young man! Service done as requested. Bryan Gendrich is a valuable asset to the firm! Good job Bryan. We were greeted promptly. Very professional young man! veichle was washed pretty good. More
Why is it shaking? I brought my Silverado in with a vibration at highway speeds. It took two road tests to finally discover the problem which took a couple of days to fi I brought my Silverado in with a vibration at highway speeds. It took two road tests to finally discover the problem which took a couple of days to fix. Service gave me a vehicle to drive during the time the truck was laid up and made the entire experience as pleasant as possible considering the prospect of the size of the bill at the end. More
Very disappointed! Robert was my service advisor, had to drop off my car brand new car I just bought and the tint was not installed properly, so I made an appointment fo Robert was my service advisor, had to drop off my car brand new car I just bought and the tint was not installed properly, so I made an appointment for Saturday. Dropped off the car and when it was done he called me to pick it up I went into service lobby , when I approached his desk I introduced my self and that I was there to pick up my car all he did was hand me the keys and said was " its parked out there so you see it " . He didn't even walk out with me to show me the work that was done to it . I inspected it myself and found it was still not installed properly because there was still bubbles in the tint. I didn't feel like dealing with Robert again so I just left . More
Recent Service Mat was my service rep and he has always gotten me in and out without a problem. He never fails to insure I know all important info about my vehicle. Mat was my service rep and he has always gotten me in and out without a problem. He never fails to insure I know all important info about my vehicle. I really enjoy going to Sands for their service people do not try and nickel and dime you. All the personnel at Sands That I have come in contact with are really into service after the sale. They always take time to say hello and to see if everything is ok. The personnel there are top notch and I would not hesitate to recommend them or even by another car through them. We have several in the family now. Keep up the good work. More
Very Satisfied with the staff! Eager to sell very enthusiast Great! Bilingual Salesman great service overall very patient and cooperative. The service was outstanding both sales and finance were great and made m Great! Bilingual Salesman great service overall very patient and cooperative. The service was outstanding both sales and finance were great and made my experience very easy going. More
General maintenance Service guys were great. They greeted me right away and took care of all the things I needed done in a short amount of time. Service guys were great. They greeted me right away and took care of all the things I needed done in a short amount of time. More
Great experience Everyone there was very people oriented. Treated me with respect. Chase was a great salesman. I wanted an Equinox but that didn't work out. He then t Everyone there was very people oriented. Treated me with respect. Chase was a great salesman. I wanted an Equinox but that didn't work out. He then told me about the Trax. We took it for a test drive, and I really liked it. I now own a 2016 Trax. Thank you Chase and everyone else. Great experience. Thanks to Sands, I now have a better insurance company. Who could ask for anything more? More
Amazing Cruze I had a great experience. I have bought a lot of cars in my life and this is the best I've ever had. Blair helped me find a perfect car and when I wa I had a great experience. I have bought a lot of cars in my life and this is the best I've ever had. Blair helped me find a perfect car and when I was driving it home I fell in love with it even more. I want to think Caleb in finance for making it simple to understand. Thank you Sands for an amazing experience. More
new car purchase Jason was helpful and found the car I really wanted, Camaro. Yeah. Joe in finance was great also. Both deserve a high five for their great customer Jason was helpful and found the car I really wanted, Camaro. Yeah. Joe in finance was great also. Both deserve a high five for their great customer service and treating me like family. I would recommend all my friends to see them both. More