
Sands Chevrolet - Surprise
Surprise, AZ
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Went to toyota and bought a tundra Once I realized the used tundra on the lot was more then a new chevy I went over to toyota and bought one. Sands sold me a silverado 3 years ago and I Once I realized the used tundra on the lot was more then a new chevy I went over to toyota and bought one. Sands sold me a silverado 3 years ago and I was upside down on it. Did sands make a deal work with me ? NO but toyota did and they hold value better and come with more standard options. I'm done with sands chevrolet. More
Outstanding Staff is always so accommodating and my service manager, Matt, is amazing and advises of any specific needs my truck may have received needed, thank y Staff is always so accommodating and my service manager, Matt, is amazing and advises of any specific needs my truck may have received needed, thank you More
oil change was informed i needed brake fluid changed and transmission fluid change,was a little mad at the fact i brought the car in at 48,000 miles and the brak was informed i needed brake fluid changed and transmission fluid change,was a little mad at the fact i brought the car in at 48,000 miles and the brake fluid and transmission fluid did not need attention so i bring the car in at 51,000 miles and all of a sudden i need both fluid changes for immediate attention this is wrong and if so i should get a considerable discount on both changes since this is not my fault. i would like something done about this!!!!! thank you joe macaluso More
Oil change. Recall maintenance Matt Morzella is the absolute best. Dealing with auto maintenance of any kind is never enjoyable for a woman, Matt makes my visits smooth and worry f Matt Morzella is the absolute best. Dealing with auto maintenance of any kind is never enjoyable for a woman, Matt makes my visits smooth and worry free. I am always well taken care of and Matt and the service team exceeds expectations every time. More
Break Check! I brought my car in on a Monday morning without an appointment because by breaks started doing weird things on Sunday. They were able to get me right I brought my car in on a Monday morning without an appointment because by breaks started doing weird things on Sunday. They were able to get me right in and had my car fixed and back to me before the end of the day. They even provided a shuttle home and back so I would not have to wait for hours while they fixed the problem. Thanks! More
Vehicle purchase Our salesman Erin was great. Very low key and helpful. He didn't try to pressure us into anything. He was very pleasant to work with. Finance was a ba Our salesman Erin was great. Very low key and helpful. He didn't try to pressure us into anything. He was very pleasant to work with. Finance was a bad experience. They try to force you to purchase all these extra warranties etc. Didn't appreciate their hard ball tactics! More
Efficient! When I pulled up,they seemed suprised,when I said I had an appointment. Of course I made one.it was very busy, took longer than the last visit. After When I pulled up,they seemed suprised,when I said I had an appointment. Of course I made one.it was very busy, took longer than the last visit. After two hours I checked on the progress, saw my key at the desk and was glad everything was done. It was ok,I will be back! More
Jean Jajou & Mike Laramee did an excellent job on my truck Jean Jajou & Mike Laramee are GREAT! When your vehicle needs service, these fine folks remove any anxiety due to their professionalism, cheerful demea Jean Jajou & Mike Laramee are GREAT! When your vehicle needs service, these fine folks remove any anxiety due to their professionalism, cheerful demeanor, and thorough customer satisfaction! Well done, I'm very pleased. More
Excellent seevice I brought my vehicle in for a recall issue the service writer met me in the drive and immediately took care of me. He advised me that it would be appr I brought my vehicle in for a recall issue the service writer met me in the drive and immediately took care of me. He advised me that it would be approximately 1-2 hours. I explained to him the sooner the better since I worked at night and didn't get a whole lot of sleep. Approximately 45 minutes later my vehicle was ready. Great service advisor I would recommend him to anyone More
SERVICE VERY FRIENDLY, KEN GREETED ME AND TOLD ME THE CAR WOULD BE READY AT A CERTAIN TIME. KEN CAME TO THE WAITING AREA TO GET ME EVEN BEFORE THE TIME HE QU VERY FRIENDLY, KEN GREETED ME AND TOLD ME THE CAR WOULD BE READY AT A CERTAIN TIME. KEN CAME TO THE WAITING AREA TO GET ME EVEN BEFORE THE TIME HE QUOTED. EXCELLENT SERVICE AND PERSONNEL, CLEAN WAITING AREA. I WILL BE BACK.......... More