Sands Chevrolet - Surprise

NOT your typical dealer service shop: HONEST, FAIR and GOOD I can't say enough about the high level of customer service and workmanship that I have enjoyed at Sands Chevrolet in Surprise for the past 8 years. I can't say enough about the high level of customer service and workmanship that I have enjoyed at Sands Chevrolet in Surprise for the past 8 years. Everyone that I have had the pleasure of dealing with from the Service Manager Steve, to service consultants Brian and Victor, these are some of the most honest people you'll ever meet in working with a dealer's service department. I tell people all the time that this is NOT YOUR TYPICAL dealer service department and they have earned that reputation with me again and again consistently over the years with both trucks and cars. They should be made the industry standard that all other dealer service departments strive to achieve. More

New Truck Bought my last 3 vechicles at this dealership. They always take good care of me and what I want in my new truck. Go see Paul in sales and he'll help y Bought my last 3 vechicles at this dealership. They always take good care of me and what I want in my new truck. Go see Paul in sales and he'll help you out!! More

Brian got it taken care of I took my issues to my new CSR. I clearly explained the issues I was having and he did what he needed to do (go straight to the GM rep with pictures) I took my issues to my new CSR. I clearly explained the issues I was having and he did what he needed to do (go straight to the GM rep with pictures) to get my main concern addressed. More

love this dealership! Chad Garon is amazing. He always helps me find exactly what I am looking for and what I can afford. No pressure. Just facts and assurance. If you want Chad Garon is amazing. He always helps me find exactly what I am looking for and what I can afford. No pressure. Just facts and assurance. If you want a straight shooter, go to Chad! More

Thank you Jean Jajou Jean is excellent in customer service. Mr passenger seat replacement was done in a timely manner. My wife and I love our 2017 Equinox. Thanks, tom Jean is excellent in customer service. Mr passenger seat replacement was done in a timely manner. My wife and I love our 2017 Equinox. Thanks, tom ann herrera More

Family member in need of a new car . I brought a Chevy. Malibu from here some years ago and the service was great! So I told a family member about Sands in Suprise Az. Willie ,came and p I brought a Chevy. Malibu from here some years ago and the service was great! So I told a family member about Sands in Suprise Az. Willie ,came and purchased an SUV. He is very satisfy and can strength out in his Terrain. I Linda Cooper , called Willies salesman and traded in my Malibu in for a new Chevy Trax. I just Love it..💕 We really would like to thank Ladryl Washington for his knowledge and expertise.!! Thanks again Ladryl , we give you 5 💯💯💯💯💯.. More

Jean Jajou did an outstanding job. Jean's the best! Jean Jajou was a delight to work with as always. We put together a plan to get my services completed for the 90,000 mile checkup. Due to my time con Jean Jajou was a delight to work with as always. We put together a plan to get my services completed for the 90,000 mile checkup. Due to my time constraints I wasn't able to get everything done now so will be back to have the remaining item done next month. I was able to relax in the showroom while my service was being done and while there was able to read about the 2018 Equinox. It's definitely on my wish list! I've always been pleased with my experience at Sand's Chevrolet in Surprise, AZ and have recommended it to 2 other friends for consideration of the purchase of their own Equinox. They have traveled in mine and were very impressed. Thanks for your work. More

Woke up to a dead battery in my car. Called Henry Smith to explain my issue. He got me right in got my battery changed and I was good to go. He had cables checked to make sure corosion di Called Henry Smith to explain my issue. He got me right in got my battery changed and I was good to go. He had cables checked to make sure corosion did get to cables. More

Oil change Excellent experience , good customer service. Friendly staff. I wouldn't change anything except for speedier service to make a shorter wait time but o Excellent experience , good customer service. Friendly staff. I wouldn't change anything except for speedier service to make a shorter wait time but overall it was a great experience More

Awesome Everytime I go in for as service or help everyone there is amazing and helpful. Very friendly and knowledgeable. I would highly recommend them for ser Everytime I go in for as service or help everyone there is amazing and helpful. Very friendly and knowledgeable. I would highly recommend them for service and purchases. I have bought all my vehicles from them. More