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Sands Chrysler Jeep Dodge RAM

Quakertown, PA

Overview
Employees
Reviews
Vehicles
4.6
966 Reviews
Part of the Sands Auto Group and serving our customers since 1926. For vehicle experience that's rooted in traditional family values, see us today!
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501 N West End Blvd

Quakertown, PA

18951

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Showing 966 reviews

March 11, 2024

Screwed up oil change. Oil spilling from filter as only hand tightened. Had to return to shop. More

by jimanthony75
Service Communication
Recommend Dealer
No
Employees Worked With
Amy Mansfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 13, 2024 -

Sands Chrysler Jeep Dodge RAM responded

Hello, Your feedback is important to us here at Sands Chrysler Jeep Dodge. I would appreciate the chance to speak with you about your experience with our Service Team regarding the oil change performed on your vehicle, and its state afterward. Please, reach out to me at your earliest convenience. Best, Dave Labar Sands Auto Group dlabar@sandsautogroup.com

Helpful
March 11, 2024

What a dealership should be. Our service representative Megan is absolutely outstanding. From her professionalism to her friendliness. I've yet to encounter anyone better. S More

by rjmcbride
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 13, 2024 -

Sands Chrysler Jeep Dodge RAM responded

We're glad that you've had an outstanding experience with our team at Sands Chrysler Jeep Dodge. Your feedback about Megan's professionalism and friendliness is appreciated. Thanks for sharing your sales experience as well.

Helpful
March 10, 2024

Meghan is an awesome service advisor. Great personality upfront and honest. I left my dealership I bought my jeep from after working with her for a simple oil change. She is a Rockstar More

by nealhoffman
Recommend Dealer
Yes
Employees Worked With
Meghan Allan
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Apr 13, 2024 -

Sands Chrysler Jeep Dodge RAM responded

It's pleasing to know that our team member made a positive impression on you during your Jeep oil change at Sands Chrysler Jeep Dodge. We appreciate the complements about honesty and approachability.

Helpful
March 10, 2024

Experience in the dealership with Amy is always excellent. I also get great service. The last two times I had my jeep service, there was grease left on my drivers door and steering wheel. I've had More

by bgeorge4360
Recommend Dealer
Yes
Employees Worked With
Amy Mansfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Mansfield
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Apr 13, 2024 -

Sands Chrysler Jeep Dodge RAM responded

Hello, Your feedback is important to us here Sands Chrysler Jeep Dodge. I would like the chance to speak with you about the level of customer service you received from our Service Team regarding the state of your Jeep after the repairs performed on it. Best, Dave Labar Sands Auto Group dlabar@sandsautogroup.com

Helpful
March 09, 2024

The dealership always works with me to keep my repair costs reasonable and even goes out of their way to order aftermarket parts on my behalf. More

by eric.lederman
Recommend Dealer
Yes
Employees Worked With
Amy Mansfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Mansfield
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Apr 13, 2024 -

Sands Chrysler Jeep Dodge RAM responded

We appreciate your review. It's great to know that Sands Chrysler Jeep Dodge could assist you with the repair costs and aftermarket parts for your vehicle. Thank you for your support.

Helpful
March 08, 2024

My appointment was quick and easy. Everyone was helpful and friendly. I always enjoy taking my vehicle there. More

by rj_x02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Mansfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray McKnight
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Wildemore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 13, 2024 -

Sands Chrysler Jeep Dodge RAM responded

We value your feedback at Sands Chrysler Jeep Dodge. Our team is pleased they could provide a quick and convenient service experience for you.

Helpful
March 08, 2024

Job will done job well done job well done job well done job well done job More

by heroyer118
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Mansfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carla
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Apr 13, 2024 -

Sands Chrysler Jeep Dodge RAM responded

We appreciate your repeat business and positive feedback at Sands Chrysler Jeep Dodge. Thank you for acknowledging our team's hard work.

Helpful
March 07, 2024

Scheduled an appointment took me in right away no waiting . Service manager and I reviewed my concerns. More

by rjbemb
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 13, 2024 -

Sands Chrysler Jeep Dodge RAM responded

We're glad to hear your appointment at Sands Chrysler Jeep Dodge was prompt and efficient. We always aim to address all our customer concerns swiftly. Thank you for sharing your experience!

Helpful
March 07, 2024

Price doubled from initial estimate. Parts were not available as expected. Turned out to be a good thing. Got it fixed for significantly less. More

by JGC 2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
john doe
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Apr 13, 2024 -

Sands Chrysler Jeep Dodge RAM responded

Hello, thank you for taking the time to leave this review for us here at Sands Chrysler Jeep Dodge. We always aim for 100% customer satisfaction and would like the opportunity to discuss your feedback regarding the price of the repairs performed by our Service Team, as well as the availability of parts for this repair. Could you please email your preferred contact information to me? Dave Labar, Sands Auto Group, dlabar@sandsautogroup.com

Helpful
March 06, 2024

I love this dealership the staff is so friendly and knowledgeable. Would definitely recommend if you’re looking to service your vehicle or purchase a new vehicle. Anthony in sales and Megan in service More

by tnt420
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Dizenzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray McKnight
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 13, 2024 -

Sands Chrysler Jeep Dodge RAM responded

We're honored by your positive response to both our sales and service departments at Sands Chrysler Jeep Dodge. It's encouraging hearing praise for the professionalism of our team. Much appreciated, we look forward to continuing the same level of service in future interactions.

Helpful
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