Back

Santa Cruz Toyota

Capitola, CA

4.4
1,310 Reviews
Our experienced team of sales and service professionals is ready to be of service to you. Whether purchasing a New Toyota, a Quality Used Vehicle, or having your car serviced…we look forward to being of service to you. Doing business through the eyes of our customers is the vision that drives our business. Providing a more positive experience by realizing the customer’s needs first and foremost, our primary commitment is to ensure your complete satisfaction in every way, every day. Our number one commitment is always your complete satisfaction and that’s why we enjoy a high percentage of repeat customers year after year. From all of us at Santa Cruz Toyota, we appreciate having the opportunity to count you among our valued customers and extend our thanks for your continued patronage. Please Contact Us should you have any questions. Thank you!
Contact Dealership

4200 Auto Plaza Dr

Capitola, CA

95010

Directions

By Type

Showing 1,310 reviews

May 05, 2026

Super easy to get the deal done. So happy! Great communication and follow through Amazing More

by katierayepalmer
Recommend Dealer
Yes
Employees Worked With
Greg
May 05, 2026 -

Santa Cruz Toyota responded

Thank you so much for the outstanding review and your business! Our team truly enjoyed having you here, and we wish you many happy and safe miles. Enjoy and come back to see us!

May 04, 2026

Showed up before my scheduled appointment and they started my service ahead of schedule. Good job Santa Cruz Toyota. Thanks. More

by devlinsplace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pablo Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2026 -

Santa Cruz Toyota responded

Thank you for your kind feedback. Pablo and our team were happy to start your Toyota Tacoma’s service early, and we appreciate your business.

May 03, 2026

The $460 cost to program my new fob was absurd for a task that took 20 minutes. I did appreciate my service advisor’s attention and helpfulness, but that wasn’t enough to offset the cost. I won’t be gett More

by carrie.luther
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hunter Jacob
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Catherine
May 04, 2026 -

Santa Cruz Toyota responded

Thank you for taking the time to share this. We are sorry you had a less than outstanding experience. I would like to speak with you so we can correct this. Please reach out at your earliest availability! - Simon Bachir, General Manager, simonb@santacruztoyota.com

May 03, 2026

Very good recomended we where do happy to go here because we went first to salinas and not More

by lourdes831
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Cather
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abel Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Solis-Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2026 -

Santa Cruz Toyota responded

Thank you for recommending us and for choosing your new Toyota Corolla Cross after your visit to Salinas. We’re thrilled you’re happy with the experience and wish you many enjoyable miles ahead.

May 03, 2026

She went Above and beyond, making sure the repairs were complete She is a gem! More

by micahwrightone
Recommend Dealer
Yes
Employees Worked With
Leah
May 03, 2026 -

Santa Cruz Toyota responded

Knowing our service team went above and beyond for you is truly rewarding. We’re pleased your Toyota is running smoothly after the repairs were finished. Thank you for sharing your experience.

May 03, 2026

Professional , experience,no drama I had a good experience my purchase was very easy and enjoyable More

by manuelflorendo1
Recommend Dealer
Yes
Employees Worked With
Stephen Hurley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Hurley
May 03, 2026 -

Santa Cruz Toyota responded

Thank you for sharing your thoughts on purchasing your new Toyota Corolla. We’re pleased Stephen and our team made the process smooth and enjoyable for you. Enjoy your Corolla and feel free to reach out if there’s anything we can help with.

May 02, 2026

Dropped in, without appointment, to take advantage of advertised oil/filter change special. Was in and out in less than an hour. More

by jt.beren
Recommend Dealer
Yes
Employees Worked With
Jacob Hunter
May 02, 2026 -

Santa Cruz Toyota responded

Great to hear your oil and filter change was completed in less than an hour. Thank you for stopping by for service on your Toyota. We look forward to assisting you again in the future.

May 02, 2026

Please are very respectful, helpful, patient, polite and just want to help you. Thank you More

by 15magana.maria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Jacob
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2026 -

Santa Cruz Toyota responded

Hunter and our service team appreciate your kind words. We’re glad our respectful, patient approach made your visit positive. Thank you for trusting us with your Toyota 4Runner.

May 01, 2026

Excellent customer service. Phil and his team went above and beyond to take care of my vehicle. Very explanatory in educating me on what and why services were needed. Vehicle is More

by Eric_marinelli
Recommend Dealer
Yes
Employees Worked With
Mikell Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mikell Johnson
May 01, 2026 -

Santa Cruz Toyota responded

It’s great to hear Mikell and our service team provided clear explanations and got your Lexus running like new. We appreciate your recommendation.

May 01, 2026

It was good. Took less time than expected. I wish a car wash was part of service... my dealers on other states did that and it was wonderful. More

by seasonseferyn
Recommend Dealer
Yes
Employees Worked With
Giselle Aviles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Giselle Aviles
May 01, 2026 -

Santa Cruz Toyota responded

Thank you for your feedback. We’re glad servicing your Grand Highlander Hybrid took less time than expected. While a wash isn’t included with service, our advisor Giselle can share wash options for your next visit.

...
14
...