
Sapaugh GM Country
Herculaneum, MO
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Great service I had a wonderful experience. Experienced some difficulties with an unexpected recall but they provided me with a car to drive until it cleared up. Af I had a wonderful experience. Experienced some difficulties with an unexpected recall but they provided me with a car to drive until it cleared up. After a while nothing happened so I was presented with more options and chose a vehicle that I am very happy with. I also got GREAT service from the financial side. I never felt as if I was taken advantage of although I am a young woman. He was super upfront and honest about everything and I ended up getting a vehicle I was happier with than the one I was waiting on! More
The way it should be From the moment that we stepped on the lot we were offered any assistance or guidance we needed. Upon speaking with Steve Ermer we quickly felt a posi From the moment that we stepped on the lot we were offered any assistance or guidance we needed. Upon speaking with Steve Ermer we quickly felt a positive, relaxed vibe that we could take whatever time we needed, and follow whatever path we needed, to find what car was a fit for us. He was a good listener and respectful of our lifestyle. He followed through with correspondence only after we gave permission and never pressured us. Our patience was always appreciated and he was quick to make sure that we were satisfied. We do not visit car lots often and he made the whole experience stress free. We appreciated his knowledge in the field and the professional way that he shared that expertise. I would definitely recommend this dealership and especially Steve Ermer. More
Very Smooth Process We had a very positive experience with this dealership and the salesman Steve Ermer. We had stopped in dealership and told Steve what we were looking We had a very positive experience with this dealership and the salesman Steve Ermer. We had stopped in dealership and told Steve what we were looking for. He called me the next day as someone had traded in a car that I was looking for. He was not pushy and sent pictures and answered all my questions. I would highly recommend Steve Ermer and this dealership if you are needing to buy a vehicle. John McCarthy handled our paperwork. He was very friendly and prompt on getting all the forms printed and signed so we could take our new vehicle home! More
Friendly service Steve took the time to listen to our needs and only show vehicles that fit, not trying to push higher priced items or vehicles they wanted to sell. Steve took the time to listen to our needs and only show vehicles that fit, not trying to push higher priced items or vehicles they wanted to sell. More
Personalized Service Steve makes the car buying process a very positive experience. If you give him a breakdown of what you need he will work hard to find you a car that Steve makes the car buying process a very positive experience. If you give him a breakdown of what you need he will work hard to find you a car that meets your specifications. I also like that he never tried to push outside of our budgeted payment for the car. Since my family only has one income budget is very important to us. More
Can't do math After seeing their sign at the dealership that they would buy your car direct, I took my 2013 Chevy Traverse LTZ and came to an agreement on price to After seeing their sign at the dealership that they would buy your car direct, I took my 2013 Chevy Traverse LTZ and came to an agreement on price to just sell it outright. I was willing to look at their used car inventory for a car in the 10000 range. To my surprise, they had a 2013 Toyota Camry for 11300 per the sales paperwork from the salesman. He signed off on that price, his manager signed off on it and 11300 was in the field for bottom line price. AFTER a week during which my CU processed the loan...dealing with Sapaugh for title and documents...I took the check to the dealership to finish the purchase. The finance manager now reviewing the paperwork determined the numbers were off and wanted another 3000 dollars. I walked away from the deal. On our way home that evening, (we still had the car as we were intending to buy it and needed a way home)...a person claiming to be the sales manager called to say they were going to "honor the original deal" and to come back in the morning with the 11000 check. Lucky for us...we brought our own car along because they claimed to know nothing of the call. Most dealerships record all calls but they would not pull the call to confirm the conversation. I left the Camry there and drove home in one of my other cars. lesson....bring a calculator and do your own calculations. They do not honor their deals as they write them. More
Excellent sales staff. Since 2002 we have purchased 9 vehicles ( 2 new, 7 preowned ) from Sapaugh, 8 from Steve Ermer. Very satisfied with the dealership and staff, parti Since 2002 we have purchased 9 vehicles ( 2 new, 7 preowned ) from Sapaugh, 8 from Steve Ermer. Very satisfied with the dealership and staff, particularly those in the Pre Owned Department where we purchased all of the vehicles. More
every one was quite nice and polite and did what they could to get to the price and monthly payments that i wanted and they had an extensive colecion of cars to get me there. could to get to the price and monthly payments that i wanted and they had an extensive colecion of cars to get me there. More
Bought car of my dreams online Just bought the car of my dreams a 2010 Chevy Corvette and couldn't be happier. At first I was leary about purchasing a car online and kept waiting fo Just bought the car of my dreams a 2010 Chevy Corvette and couldn't be happier. At first I was leary about purchasing a car online and kept waiting for something to go wrong being we are 240 miles away in Memphis. We processed everything online and it was easier than buying a loaf of bread, Mike Indelicato is awesome as well as all of the staff at Sapaugh GM Country. If you are considering Sapaugh GM Country you wont be sorry, there word is gold. Thanks for everything. More
Sapaugh This is the second time I have bought a car from them. They are friendly, with good dependable cars and honest sales people. Both of my experiences This is the second time I have bought a car from them. They are friendly, with good dependable cars and honest sales people. Both of my experiences have been great. More