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Sapaugh GM Country

Herculaneum, MO

4.8
2,249 Reviews
We are a family-owned business fulfilling our customers automotive needs since 1984. Services include sales, service, parts and body shop! We have new Chevy, GMC, Buick and Cadillac and with over 200 preowned cars we have something for everyone! Everyone leaves happy!
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1435 McNutt Street

Herculaneum, MO

63048

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Showing 2,249 reviews

January 17, 2024

OK to me not really trying to give you a deal mainly put you at high interest rate More

by jo626959
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Rick Gerber
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ben McFarland
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2024 -

Sapaugh GM Country responded

Thank you for contacting us, I apologize that your experience with Sapaugh did not warrant a higher rating. I would appreciate the opportunity to learn more about your visit. Please call me directly at 636-399-5304 or email me at JClemens@Sapaugh.Com. Your satisfaction is our highest priority. Thank you again, and I look forward to hearing from you soon. Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

January 17, 2024

Great experience after an issue right upfront with trade value experience and the general sales manager, Ben made it right and Jim Haar was great to work with. More

by brandinicloeschrage
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Clemens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Haar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Beye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2024 -

Sapaugh GM Country responded

THANK YOU ! Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

January 17, 2024

A great experience, as always! I always look forward to working with Rich and Greg. It's effortless; makes car buying something that I actually enjoy! God bless, Fr. Dan Shaughness More

by frshaughnessy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rich Konold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Beye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2024 -

Sapaugh GM Country responded

Thank You! We appreciate your Business and we look forward to serving you for all of your Automotive needs! Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

January 17, 2024

I had a great experience buying a vehicle at Sapaugh Cadillac. I would highly recommend More

by swo105
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Beye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Isaac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2024 -

Sapaugh GM Country responded

Thank You ! Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

January 17, 2024

Great customer service ! ! Provided excellent service !! Joe Clement’s was a huge help along with Rick More

by bartstheman2002
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Clemens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Crenshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Gerber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Reagan
Jan 19, 2024 -

Sapaugh GM Country responded

THANK YOU !!! Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

January 17, 2024

Made the process incredibly smooth, easy, and personable. Would buy another vehicle here again no doubt More

by fadeawy5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Barnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Reagan, Ethan Ford
Jan 19, 2024 -

Sapaugh GM Country responded

Thank You ! Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

January 17, 2024

They always take good care of us, and our vehicles. They listen to us and try to find us the right vehicle. More

by mosleyjesse
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Clemens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Stanfill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Beye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2024 -

Sapaugh GM Country responded

THANK YOU ! Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

January 17, 2024

We had a really good experience at your dealership and would highly recommend and would do business again. More

by calvin.tina
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Stanfill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Sheldon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelby Howards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2024 -

Sapaugh GM Country responded

Calvin----- Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

January 15, 2024

Kirk is the best at customer service. He always goes the extra mile to make things easy For his customers. We have purchased several vehicles through Kirk and he always makes the process More

by davidtownsend
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirk Linderer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2024 -

Sapaugh GM Country responded

David----Thank You ! We appreciate the glowing Review and the entire Sapaugh Team is Here for all of your Automotive needs and we look forward to serving you!!! Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

January 13, 2024

Purchased my Cadillac in 2020 and haven't had a single issue until this week. I called Kirk Linderer at Sapaugh GMC in Herculaneum(he originally helped me with my trade in for the purchase) and he coordi More

by Jules
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirk Linderer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2024 -

Sapaugh GM Country responded

Jules THANK YOU !!! We appreciate the glowing Review and kind words about Kirk and the Sapaugh Team and we look forward to serving you for all of your Automotive needs!!! Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

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