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Sarant Cadillac - Service Center

Farmingdale, NY

4.4
1,599 Reviews

1,599 Reviews of Sarant Cadillac - Service Center

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November 18, 2020

Tony DeGuiseppe and Joe Mistretta were very instrumental in resolving my issue with my 2020 CT5. They were determined to get it right and all worked out to my complete satisfaction. I would highly recomme More

by gregbar11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2020 -

Sarant Cadillac responded

Thank you for taking the time to review us! We are pleased to hear that you had such an enjoyable experience during your recent service visit. We appreciate your business and thank you for choosing Sarant Cadillac!

November 18, 2020

Excellent service!! Friendly staff and all work done in a timely fashion. I highly recommend Sarant Cadillac sales and service departments. Thanks to Tony and Antonio. More

by LOIS.NAPOLITANO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2020 -

Sarant Cadillac responded

Thank you for your 5-star review, Lois! We appreciate your recommendation and look forward to working with you again soon!

November 16, 2020

Very pleased with Dominic Vivo of Sales, & Joseph Mistretta of the Service Dept. this Service Dept. is incredible they provide accurate service & repairs this is my 5Th Cadillac with this Dealership More

by JOECAMPAGNOLO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Centeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katie, Teresa Gunshinan
Nov 18, 2020 -

Sarant Cadillac responded

JC, we are so glad that Dominic and Joseph were able to provide you with a great experience. Thank you for your service in protecting our country. Your loyalty means a lot to us and we hope to see you again soon!

November 14, 2020

Service Department was extremely accommodating and helpful. Encountered an issue with my SUV and was told to bring it right in. Vehicle was fixed in day More

by JOANNCASTELLI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2020 -

Sarant Cadillac responded

Thank you for the excellent review, Joann! Our service team is glad to have helped you with your SUV quickly. We look forward to serving you again!

November 13, 2020

The service department at Sarant Cadillac is well run. The service department people are friendly and efficient. They are also following good virus prevention protocols. More

by HALONTHEGO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maurice Pereira
Nov 17, 2020 -

Sarant Cadillac responded

Thank you for the 5-star review! Our service team greatly appreciate the stellar feedback. We will continue to prioritize the safety of our customers. We look forward to serving you again!

November 11, 2020

Been going there for years...although I moved out East and it’s a 40 min drive, I will continue to go to Sarant! They are definitely worth the Trip!! More

by MattnJan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Centeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maurice Pereira
Nov 13, 2020 -

Sarant Cadillac responded

Thank you for your continued support! We truly appreciate it and look forward to future visits!

November 08, 2020

Scheduled in for tire/wheel change to all season and a Mobil 1 oil/filter change. Don't mind waiting had time to chat. My CT6 V was done in a little more than an hour and a half and everything was perf More

by Ray Roses
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Reale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2020 -

Sarant Cadillac responded

Thank you so much for this amazing feedback and your recommendation. We truly appreciate your support, and it was a pleasure working with you. We are so glad to hear that your CT6 returned to you perfectly. Thank you for choosing Sarant Cadillac, and it was our pleasure to assist. We hope to work with you and your beautiful CT6 again in the future.

November 06, 2020

The service is always great, the customer is made to feel comfortable and trusting of recommendations x x x x x x x x x More

by Goldenarm1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maurice Pereira, Abe Kolat
Nov 10, 2020 -

Sarant Cadillac responded

Thank you so much for providing this wonderful feedback, and thank you for choosing and continuing to choose Sarant Cadillac. We truly appreciate your support and business, and we will continue to strive to provide such of level of service.

November 06, 2020

The customer service was top rate and so welcoming. Your service department handled our car seamlessly and with very little wait. Would recommend to everyone I know More

by FMONTY1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2020 -

Sarant Cadillac responded

Thank you for your kind words and recommendation. We are so glad to hear that your service visit with us was accommodating and performed in a timely manner. Thank you for taking the time to provide us with this review, and thank you for choosing Sarant Cadillac.

November 06, 2020

Maurice service was excellent. The only thing I didn't like is that my transmission service came on and no one noticed it, told me good to go and let me leave. More

by COYOTESTUDIOS
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Maurice Pereira
Nov 10, 2020 -

Sarant Cadillac responded

He sure is, and we'll be sure to let Maurice and the management team know you said so. Thank you for choosing Sarant Cadillac, and please feel free to reach out to our offices at any time about any overlooked fixes that may have been missed so that we can quickly resolve.

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