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Sarant Cadillac - Service Center

Farmingdale, NY

4.5
1,538 Reviews

1,538 Reviews of Sarant Cadillac - Service Center

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July 28, 2020

Had an issue with a squeaking noise in rear of car Tony my service rep was attentive to my needs and found two recalls upon arrival which were taken care of during my visit My noise issue was not reso More

by gregbar11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony DiGuiseppe
Jul 30, 2020 -

Sarant Cadillac responded

Thank you so much for taking the time to share your experience with us! It's great to hear that Tony has been so helpful during your recent visit. Please let us know anything else we can do as we continue to work together on your car's maintenance.

July 25, 2020

Service department was effient, kind and professional.. pleasure to deal with this dealership and this service department. Good communication and quick turn around. Addressed all my concerns. Thank you More

by Matthew Ferrara
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maurice Pereira
Jul 28, 2020 -

Sarant Cadillac responded

And it's a pleasure to work with you as well, Matthew. Thank you for choosing Sarant Cadillac. We are so glad to hear your experience was efficient, kind, and professional. We'll be sure to share this feedback and rating with Katie, Joseph, and Maurice. Again, thank you for providing your feedback and we hope to see you again.

July 25, 2020

We bought 3 cars from Sarant and all I can say is we have never had a problem with buying cars and service. Thank You More

by BENSONAPPLIANCE
Recommend Dealer
Yes
Employees Worked With
Antonio Centeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Reale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vic Castagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heidi McGough, Teresa Gunshinan
Jul 28, 2020 -

Sarant Cadillac responded

Amazing! Thank you, Ben, for being such a loyal customer of ours. We really appreciate your support and repetitive business. We are so glad that you have never had a problem and we look forward to continuing this streak of not having any problems in the future. Thank you again for choosing Sarant Cadillac and we will continue to strive to continue providing you with seamless experiences.

July 25, 2020

Quick, comfortable and professional Had a great first time experience. Abe Kolat greeted me and took great care of me throughout the entire experience. The waiting area was clean and c More

by bjsamuels001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abe Kolat
Jul 28, 2020 -

Sarant Cadillac responded

Awesome. Thank you for choosing Sarant Cadillac and allowing us to accommodate you during these troubled times. We are so glad you appreciated the safety precautions we have taken to ensure the safety of our customers and associates. Abe is definitely a star on our team and we are so glad you had the chance to see why first hand. Thank you again for choosing Sarant Cadillac and we hope to see you again.

July 23, 2020

FANTASTIC SERVICE. My rep tony went above and beyond. I own 3 cars and Cadillac showed best service. Highly recommended to any who needs their car serviced More

by AMRISHDIAS
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony , Maurice Pereira, Abe Kolat
Jul 27, 2020 -

Sarant Cadillac responded

Thank you so much for the review and kind words about Tony! We're so happy to hear that you had such a great service experience. Please reach out if you need anything else!

July 23, 2020

Terrific Service The service dept. has a very pleasant atmosphere. Maurice kept me abreast of the repairs and when I asked how long they would take, he responded 2 hou More

by MNSSHAW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Teresa Gunshinan, Maurice Pereira
Jul 27, 2020 -

Sarant Cadillac responded

Thanks so much for sharing your experience! It's great to know that Maurice and the team made your recent service visit go so quickly and smoothly. Please let us know if there is anything else we can help with!

July 23, 2020

In and out fast, with good service The dealership did a nice job in protecting the customers while providing quick and efficient service. Everyone was friendly and Iwas happy as usual More

by STEVEJDEMAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abe Kolat
Jul 27, 2020 -

Sarant Cadillac responded

Thanks so much, Steve! We appreciate you taking the time to share this review, and are happy to hear of your great experience. Feel free to reach out if there is anything else you need!

July 22, 2020

Sarant Cadillac is The BEST Sarant Service is Excellent !! always on time appointments Never rushed and takes care of any and all items requested . The Customer is number More

by dbalboa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Centeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Sabbatino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Teresa Gunshinan
Jul 23, 2020 -

Sarant Cadillac responded

That's great. Thank you for this amazing feedback Sarant Cadillac. We are so glad to hear your visits have always been managed in a timely manner and service has been nothing short of excellence. Also, thank you for being a returning customer of ours. We look forward to continuing to provide you with such service and hope to see you soon.

July 18, 2020

Came in for flat tire. Service was great and there was no waiting involved. Extremely friendly prompt attention. Total time about 30 minutes. They were great! Thanks! More

by CAPTAINTEQ
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maurice Pereira, Abe Kolat
Jul 21, 2020 -

Sarant Cadillac responded

Thank you for the great review! Our service team is glad we could help you promptly. Have a wonderful day!

July 18, 2020

My ATS inspection It was good I could get a seat in the garage with the open air. Visit took about as long as expected. Maurice was forthright in his assessment. More

by MARK_HLAU
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maurice Pereira
Jul 21, 2020 -

Sarant Cadillac responded

Thank you for the positive review, Mark! We look forward to serving you again. Have a great day!

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