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Sarant Cadillac - Service Center

Farmingdale, NY

4.5
1,537 Reviews

1,537 Reviews of Sarant Cadillac - Service Center

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October 18, 2019

well Done Issue Resolved Staff was professional and helpful Tom handled all my issues and resolved same Bill Real in sales is professional and a pleasure More

by NYPC11
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Reale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom in Service
Oct 23, 2019 -

Sarant Cadillac responded

Thank you for the review! We're glad to hear that our sales and service team were able to help you during your latest visit. We look forward to continuing to work with you on any future automotive needs you may have.

October 12, 2019

Professional, top notch service. Professional, top-notch service from the service advisor who greeted me to the mechanics that worked on my car. Feels like I'm driving a brand new ca More

by DTB1029
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maurice Pereira
Oct 17, 2019 -

Sarant Cadillac responded

Thank you for the great review! We are glad to hear your appointment went so well and we could bring your vehicle back up to top-notch quality. We look forward to working with you again during your next appointment.

October 07, 2019

Been to allot of dealerships,SARANT is the best Been dealing with Joe Mistretta for years and with Sarant there the best, Joe goes above and beyond he is a great guy. Service techs are excellent als More

by pam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2019 -

Sarant Cadillac responded

Thank you for the great review, Pam. We're glad to hear your experience with Joe in our service department has been a great experience and we look forward to working with you during your next maintenance appointment.

October 05, 2019

another great experence I have moved about forty miles from sarant. I am still bringing my car in for service and still leasing from them. joe in service is top notch . john More

by napolitano1126
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Centeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
John F. Nassour, Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2019 -

Sarant Cadillac responded

Thank you for this awesome review! We are so glad despite the distance you have continued to come to us for both service and leasing. We appreciate you visiting us each time and we look forward to many more years to come!

October 04, 2019

Service Terrific service as always. Very personable experience and seamless transition from drop off to waiting room to completion. I would always highly reco More

by Richchrisfour
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2019 -

Sarant Cadillac responded

Thank you for the positive review, Chris. We are so glad to hear your service experience was so seamless during your latest appointment. We look forward to working with you again during your next maintenance appointment.

October 04, 2019

Great Service that's hard to beat! I have been dealing with Sarant Cadillac for many years now and Joe Mistretta goes above and beyond making you feel like a valued customer and part of More

by Salvatore Manno
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Centeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Linda Johnson
Oct 18, 2019 -

Sarant Cadillac responded

Thank you for the recommendation, Salvatore! We always want to make sure each customer feels welcomed and enjoys their time with us whether it is in our service department or purchasing a new vehicle as you have. We look forward to working with you again when your vehicle needs a tune-up.

October 03, 2019

Service perfected The experience was great. Car was finished when promised, no hassles, no excuses just professionalism from sales to service at Sarant. I highly recomm More

by Cadi Lover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John F. Nassour, Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 03, 2019

ExcellentvService.. Highly recommend this dealer Excellent service.. Service folks are friendly, knowledgable, and understand the customers needs. They take the time to explain the Service that is to More

by Schwartziej
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Linda Johnson
October 03, 2019

Great Service Once Again Joe Mistretta took care of my issue promptly and courteously. Took delivery of a new car that had a scratched roof rail, he ordered the part and had i More

by Gp7588
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 02, 2019

My husband & I have been coming here for years. The service we’ve received is always excellent. Joe is a pleasure to work with. Looking forward to leasing 2 cars again next year More

by Dwalshd
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Linda Johnson
Oct 18, 2019 -

Sarant Cadillac responded

Thank you for such positive feedback. We're glad to hear that our service department has been able to treat you so well for the last few years and we look forward to continuing to work with you and see you again when it's time to lease your new Cadillacs.

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