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Sarant Cadillac - Service Center

Farmingdale, NY

4.4
1,555 Reviews

1,555 Reviews of Sarant Cadillac - Service Center

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September 11, 2019

Excellent Came in without an appt was having a problem with my battery. Within an hour I am leaving with a new battery. Thank you for the tremendous service More

by JBFITZ
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Abe
Sep 13, 2019 -

Sarant Cadillac responded

You're very welcome! If you need our help again, please let us know!

September 05, 2019

very relaxing everyone was courteous, pleasant and helpful I was offered a complimentary cup of coffee while I was waiting and my service was complete in a very sh More

by FALESANDRO
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2019 -

Sarant Cadillac responded

We're happy our team was courteous, pleasant, and able to help. We're glad you enjoyed your visit, and we hope the Sarant Cadillac team can see you back again in the future!

September 05, 2019

Standard service and great as always! Sarant Service team understands its customers and is excellent as well as timely. Never an issue with the people and no pressure at all on the sales s More

by CHRISOLEKSAK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Reale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Teresa Gunshinan, Maurice Pereira, Bill McCardle
Sep 09, 2019 -

Sarant Cadillac responded

Thank you for letting us help, we're happy to hear that your visit with us was excellent. We enjoyed working with you, and we hope our team can work with you again in the future!

September 04, 2019

Fast and friendly I appreciate the greeting and detailed intake as soon as I arrived. The waiting area is clean and there is always plenty of coffee available for you More

by Paul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill McCardle
Sep 06, 2019 -

Sarant Cadillac responded

Thanks for letting us help, Paul. We look forward to seeing you again next time!

September 04, 2019

Great Response , action The phone call to the dealer was made and the technician arrived in about 15 minutes armed with a booster cable and was able to jump start my care wit More

by GerrY Halpern
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2019 -

Sarant Cadillac responded

Thank you for letting Joe and the team help out, Gerry, we're more than happy our team was able to work with you. It was a pleasure to have you here, and we'd be glad to help you again if you need anything in the future. Let us know if you need us again!

August 29, 2019

2nd service The service advisor was right on top of things it took longer than I expected but overall it was a good experience with the dealership More

by lilmarengo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abe
Sep 04, 2019 -

Sarant Cadillac responded

Thanks for staying patient with us, we know that your service took longer than hoped for. If you need our help again in the future, we'd be happy to see you back!

August 27, 2019

The usual prompt and courteous service. Everyone is very friendly and accommodating. I met Dave today as I had a question about tire rotation that I asked him at the coffee machine. After an More

by masarna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Vivo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2019 -

Sarant Cadillac responded

We're happy to hear that Dave was able to help out! It was great seeing you back again, and we all look forward to your next visit in the future.

August 23, 2019

Friendly and fast service. Car was serviced in less time then estimated . Waiting room could be updated but was clean. Coffee was good but no snacks. Great service. Great locati More

by Geo19930
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abe Kolat
Aug 27, 2019 -

Sarant Cadillac responded

Thank you for the review! We are glad to hear that we could provide you with a fast, 5-star service visit. Let us know if there is anything else that we can help with!

August 21, 2019

High quality on all levels Easy to get appointment, very professional and friendly, great atmosphere. They stay on top of my service needs and dates. All friendly from reception More

by RNATHANSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Maurice Pereira, Bill McCardle
Aug 23, 2019 -

Sarant Cadillac responded

Thank you for visiting us, we're glad the Sarant team was able to give you an easy appointment. It was great working with you, and we'd be happy to have you back again in the future!

August 15, 2019

Excellent Service As expected nothing but the best from Joe Mistretta and his service team. You guys are the greatest. Whenever I bring my vehicle in for service, I nev More

by Steve7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Armenti, Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2019 -

Sarant Cadillac responded

Thank you for working with Joe and the team, Steve. It was great having you here, and we look forward to our next chance to see you!

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