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1,536 Reviews of Sarant Cadillac - Service Center
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March 22, 2019
Great Service Department Joe Mistretta was great, he helped me with my issue, I felt he went above and beyond. He was very professional and pointed out some things I was not a Joe Mistretta was great, he helped me with my issue, I felt he went above and beyond. He was very professional and pointed out some things I was not aware of. Great Job Joe More
by bodywork13
Verified CustomerEmployees Worked With
March 22, 2019
Could not find my wheel and tire agreement. Bill was able to get me a copy of my agreement, even though he was not here when I leased my Escalade. And my salesman was Howie mead, who is no longe Bill was able to get me a copy of my agreement, even though he was not here when I leased my Escalade. And my salesman was Howie mead, who is no longer there. More
by Andrewanthony34
Employees Worked With
Other Employees :
Darlene Bonilla
March 16, 2019
Escalade Maurice was very helpful and helped cover the problem I was having under the warranty! I had a wonderful experience. Thank you! Great service and frie Maurice was very helpful and helped cover the problem I was having under the warranty! I had a wonderful experience. Thank you! Great service and friendly staff! More
by HUSH5419
Employees Worked With
Maurice Pereira
March 14, 2019
Service lights Over the weekend, 5 service messages appeared, for no obvious reason to me, I was scared. Monday morning, I called Sarant service and they advised me Over the weekend, 5 service messages appeared, for no obvious reason to me, I was scared. Monday morning, I called Sarant service and they advised me to bring the car in the next day. Joe was polite, professional and very caring. The problem was a bad sensor, they ordered the part and fixed the problem at no cost. Thank you Sarant More
by PATHOBSON
Employees Worked With
March 13, 2019
Dealer is fine, service is very good I have nothing bad to say about Sarants service, except they never have loaner cars when they are needed, and the price of what should be simple repai I have nothing bad to say about Sarants service, except they never have loaner cars when they are needed, and the price of what should be simple repairs are astronomical. I’ve owned Cadillac’s since 2003, I only buy American made cars, and it’s becoming very hard for me to stay with Cadillac. The prices of the new Cadillac’s rose too much for cars that are rated below satisfaction, reliability, and come standard with less bells & whilsts then a basic Honda Civic. The Cadillac’s are also loosing their unique looks that brought me to the brand in the first, even the logo was downgraded. I hope GM gets their act together soon. I’ve always owned GM cars, and the direction the company is going is the wrong way. I can tell just by the amount of new Cadillac’s and GM brand cars in general on the road, it’s a slim margin. Please pass along to someone who can help make GM great again! More
by IHB63061
Employees Worked With
March 12, 2019
Awesome Dealership Awesome service appointment as always Everything done to perfection!! A very good experience and I cannot be more satisfied I highly recommend t Awesome service appointment as always Everything done to perfection!! A very good experience and I cannot be more satisfied I highly recommend this recipe Dealership for service. More
by LCAPUTOREALTOR
March 11, 2019
Superb! Always professional always courteous. Treated special and takes wonderful care of my vehicle. Always easy to make appointments. Treated with respect Always professional always courteous. Treated special and takes wonderful care of my vehicle. Always easy to make appointments. Treated with respect at all times. Joe Mistretta is a gem! More
by BECKERE61
March 09, 2019
Service Maurice was very Professional. He gave me Great service , Fast turn around and very accommodating. I would highly recommend my friends and family. I w Maurice was very Professional. He gave me Great service , Fast turn around and very accommodating. I would highly recommend my friends and family. I would definitely go back. More
by NICK97
Employees Worked With
Maurice Pereira
March 09, 2019
One of the Family. My experience this past Friday was, as usual, very positive. I'm always treated well as is my car. My last visit was just for an oil change. However My experience this past Friday was, as usual, very positive. I'm always treated well as is my car. My last visit was just for an oil change. However, no matter what the reason I bring the car in for, everyone greets me with a smile, all my questions are answered and they make sure, to the best of their ability, that my visit is a good one. The reason for four stars and not five is because for the last year or so my 2013 ATS 2.0T has had a reoccurring code stating that the engine is running lean and, as I said, it comes and goes and Sarrant Cadillac can't seem to figure out why this code keeps coming up. I have 90,000 miles on my ATS. It would be nice to be able to continue to drive it with out worrying about that code popping up again. Once the problem is solved my next review will be five stars. More
by DGJENKINS66
Employees Worked With
March 09, 2019
Maintenance and broken mirror I highly recommend this dealership and service department. Joseph Mistretta is friendly, efficient, and knowledgeable. He took care of my problem in a I highly recommend this dealership and service department. Joseph Mistretta is friendly, efficient, and knowledgeable. He took care of my problem in an expeditious manner. It is always a pleasure having him manage service to my vehicle. More
by KH
Employees Worked With
