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Sarant Cadillac - Service Center

Farmingdale, NY

4.4
1,555 Reviews

1,555 Reviews of Sarant Cadillac - Service Center

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May 01, 2019

General I've been a customer of Sarant for some four or more cars. They are and remain the ultimate in Cadillac dealerships. On every level, sales, service, e More

by vgiaime
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Centeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 29, 2019

First Servce Went for the first required service. On time and excellent friendly service was provided !!! Maurice greeted me and made sure I had everything I need More

by ESS07CHOPS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maurice Pereira
May 01, 2019 -

Sarant Cadillac responded

We're so glad to hear you were treated so well and that you had such a great experience! If you need anything ever you know we got your back! Thanks for the awesome review! Hope to see you soon and drive safe!

April 23, 2019

after service housekeeping Service was efficient however car interior was not vacuumed out as other Cadillac dealers do after car service Was very disappointed that it wasn't do More

by LUNATIC1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Maurice Pereira
Apr 25, 2019 -

Sarant Cadillac responded

Thank you for taking the time to leave your feedback! We apologize for not completely meeting your expectations, but we are glad to hear that your service was completed in a timely fashion. We will absolutely consider your feedback moving forward, and we hope to impress you with our improvements next time around!

April 22, 2019

No muss no fuss, tire rotation and oil change Brought the car in first thing in the morning for oil change and tire rotation. Had a cup of coffee and was out by 8:30am. More

by masarna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2019 -

Sarant Cadillac responded

Thanks for the excellent 5-star rating! We're happy to hear that our service team took great care of you. If you ever need help in the future, we're always happy to do so!

April 18, 2019

Excellent service Excellent and very courteous service department. Maurice went out of his way to make sure I was well taken care of. I highly recommend the Sarant serv More

by ALPHACHIRO5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maurice Pereira
Apr 22, 2019 -

Sarant Cadillac responded

Thanks so much for the kind words and recommendation. It is greatly appreciated! I know Maurice will be happy to hear that he made your experience a great one. Thanks again for choosing Sarant!

April 15, 2019

Fast friendly service Made an appointment in advance for an oil change. My vehicle was taken in quickly, the service was performed while I waited. I was back on the road qu More

by CRAYIND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2019 -

Sarant Cadillac responded

Glad to hear it! We are happy that the oil change went well! We look forward to seeing you again!

April 13, 2019

Fast Quality Service 1st Class as always took car in with little advance notice. Performed scheduled service and even fit in a recall in a very timely manner Thank you More

by Metro Crane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2019 -

Sarant Cadillac responded

We strive to provide the best vehicle service and customer service! Thank you for trusting us with your vehicle service needs and for the great feedback. Please let us know how we can be of service in the future. Thank you!

April 10, 2019

2017 xt5 service was greeted immediately upon arrival with vehicle in service area. asked why I was there. asked what other problem there might be that can be observed More

by MSARRACCO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maurice Pereira
Apr 12, 2019 -

Sarant Cadillac responded

Thank you for the 5-star review! We appreciate your feedback. We're glad you chose us for your service needs and look forward to your next visit.

April 09, 2019

Terrific Everyone is very professional and helpful and I can not say enough about the service I received I enjoy coming to the dealership.thank you for all you More

by rleo2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2019 -

Sarant Cadillac responded

Our staff will appreciate your kind words! If there is anything more we can do for you in the future, please let us know. Thank you.

April 08, 2019

I HAD CHECK SERVICE TRANMISSION SOON I CALLED JOSEPH MISTRET JOSEPH MISTRETTA TOLD ME TO COME IN AND THAT IT WAS PROBABLY A SOFEWARE PROBLEM WHICH I DID I WAS ALSO DUE FOR AN OIL CHANGE WHICH HE DID ALSO. WHEN More

by HAPPY CAMPER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Centeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Sarro
Apr 11, 2019 -

Sarant Cadillac responded

Great to hear! We are thrilled to hear that Joseph was able to take care of you and your family! We look forward to having you back!

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