Sarant Cadillac - Service Center

Awesome experience Joe Mistretta treated me the way anyone would like to be treated at a car service center. He was awesome.... He is always a gentleman ... Joe Mistretta treated me the way anyone would like to be treated at a car service center. He was awesome.... He is always a gentleman ... More

Engine light warning Faulty engine light warning light & code. I brought auto in for service because of engine code alarm sent to Onstar. Engine alarm light & code back Faulty engine light warning light & code. I brought auto in for service because of engine code alarm sent to Onstar. Engine alarm light & code back on Monday morning. Reset & wait... More

Excellent service. Easy to get an appointment. Excellent Service, Very short wait time. Pleasant atmosphere. Service advisor was knowledgeable, and responsive to Custome Easy to get an appointment. Excellent Service, Very short wait time. Pleasant atmosphere. Service advisor was knowledgeable, and responsive to Customer inquiries. Any issue was taken into consideration, and had a positive result. More

Did I just walk in to Atlantic Hyundai? Dropped car off to get a rattle fixed. Rattle still exists after new part and received car back with damages that occurred during the repair. Was told Dropped car off to get a rattle fixed. Rattle still exists after new part and received car back with damages that occurred during the repair. Was told it was a lease so kind of blow it off as nothing. When I received the rental I signed a waiver to make sure the car comes back in the condition I received it in, I expect the same courtesy especially from Cadillac. On the papers i received it says found damage to shifter knob and replaced, part was not replaced and they didn't find the damage, they did the damage. I was also lied to saying that the first one broke and that the damaged knob was the new one, that was definitely not the case. Sarant Cadillac must have technicians straight from Boces, and have no care for there clients vehicles. When I do work at customers houses I cover all the valuables with drop clothes and make sure everything is in tip top shape for the client, at Sarant they go straight to work even without covering the seat to help prevent dirt marks. After I get this shifter knob replaced I will be taking my car to King O' Rourke. Sarant should just change their name to Atlantic Hyundai at this point cause I got the same service experience there. More

Great as usual Sarant has a curtious and efficient service dept. that i am very pleased with. It is also a hassle-free experience and things are done in a timely man Sarant has a curtious and efficient service dept. that i am very pleased with. It is also a hassle-free experience and things are done in a timely manner. More

Excellent and professional service I had my Cadillac XT5 in for service and the service provided was done in a professional and timely manner. All employees involved were a pleasure to I had my Cadillac XT5 in for service and the service provided was done in a professional and timely manner. All employees involved were a pleasure to deal with. We have had very positive experiences with Sarant, from sales to service. More

more thansatisfied the entire experience was great prompt service pleasant atmosphere extremely courteous serviceperson detailed explanation of problem very little wait the entire experience was great prompt service pleasant atmosphere extremely courteous serviceperson detailed explanation of problem very little wait time for repair would recommend to all my friends More

Maintenance Easy professional and accommodating. I wasnt inconvenienced or had any problems. I couldn’t pick my car up until after hrs and they understood and ac Easy professional and accommodating. I wasnt inconvenienced or had any problems. I couldn’t pick my car up until after hrs and they understood and accommodated me by staying open late More

Very Professional & helpful!!!! Anthony & Joe are friendly, helpful and the reason for my repeat business at Sarant. They always pay attention to my needs & make me feel important. I Anthony & Joe are friendly, helpful and the reason for my repeat business at Sarant. They always pay attention to my needs & make me feel important. In addition, the friendly atmosphere is terrific - everyone says hello and is will to help. More