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Sarant Cadillac - Service Center

Farmingdale, NY

4.5
1,537 Reviews

1,537 Reviews of Sarant Cadillac - Service Center

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December 10, 2018

Great job! Sarant Cadillac service is always the best. I wouldn’t trust my car to anyone else. The service department always goes above and beyond! Thanks! More

by Kimberly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2018 -

Sarant Cadillac responded

You're very welcome, Kimberly, thank you for always trusting the Sarant team to take care of you. We look forward to your next visit back!

December 07, 2018

Great team. I went in for an oil change and tire rotation. The service representaive made me feel at home. My vehicle was service in no time. I'm glad I picked More

by GOWHITA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maurice Pereira
Dec 11, 2018 -

Sarant Cadillac responded

Great to hear your service was excellent! We look forward to seeing you again!

December 07, 2018

couldn't be any better my problem was resolved in a very manageable time frame. maurice took care of me immediately in a totally professional manner. He definately understoo More

by TWILLOW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John F. Nassour, Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maurice Pereira
Dec 11, 2018 -

Sarant Cadillac responded

Great to hear! We are glad that Maurice was able to take care of your car and we look forward to seeing you again!

December 06, 2018

Service Center Always fast, reliable and professional! I drive up in the morning and taken right away. They finish when they say they will and you would never know More

by LARIAS0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2018 -

Sarant Cadillac responded

Thank you for the 5-star review! Joe appreciates the positive feedback. We are glad we could be reliable and finish in a reasonable time. We look forward to seeing you again!

December 05, 2018

The service is excellent and Joe Mastretta wonderful The service has been wonderful from the first time I brought in my car for service. The purchase of our New XT -5 from our salesperson John Nassour More

by florika5612
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John F. Nassour, Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2018 -

Sarant Cadillac responded

Thank you so much for the glowing feedback. We are always excited to hear when we are able to provide a wonderful experience for our customers. Our team strives to make each customer's time with us a great one and we're glad John was able to assist you in finding the vehicle that was just right for you. Enjoy your new XT-5! We look forward to working with you again in the future.

December 03, 2018

1st Class Professionalism Having my Cadillac serviced at Sarant couldn't be easier. They don't have a swanky waiting room like you find at some other luxury car dealerships, bu More

by masarna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Vivo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maurice Pereira
Dec 05, 2018 -

Sarant Cadillac responded

Thanks for the review! We're glad that we could provide professional service. We are always happy to serve you and we look forward to seeing you next time!

November 28, 2018

Excellent Service Arrived without an appointment and the issue and two recalls were taken care of that day. They even dropped me off at my office and picked me up when More

by rsbuilds
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maurice Pereira
Nov 30, 2018 -

Sarant Cadillac responded

We're so glad to hear you had a swift service experience. Please reach out to us if there's anything else you need assistance with, we would be happy to help. Thanks for stopping by!

November 28, 2018

Best on Long Island Hands down the best service center on Long Island. Professional, courteous, reliable and HONEST! I’ve worked with two managers the last couple of year More

by DKLAUM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maurice Pereira
Nov 30, 2018 -

Sarant Cadillac responded

Thank you for the complement! It's great to know you enjoyed your experience with us. Thank you for your business and we look forward to seeing you in the near future!

November 27, 2018

Service It was so easy to make an online service appointment. My service advisor, Joe, was a pleasure to deal with. The service only took about an hour, so wa More

by CaddyXT5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Soriano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2018 -

Sarant Cadillac responded

Thank you so much for the wonderful rating! Joe will appreciate the shout out! We appreciate your business and hope you come back to see us again soon!

November 25, 2018

Our 5th Escalade for a reason! Last week while driving I had a scary steering issue. I called Sarant service center & they told me to bring it right in. They had a loaner car availa More

by LMC07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Sarro, Maurice Pereira, Bill McCardle
Nov 27, 2018 -

Sarant Cadillac responded

We are glad to be able to provide you with an easy experience. We appreciate your loyalty and we hope to see you again soon!

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