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Sarant Cadillac - Service Center

Farmingdale, NY

4.5
1,537 Reviews

1,537 Reviews of Sarant Cadillac - Service Center

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October 27, 2018

Trans Shutter They fixed my transmission shutter ( covered under extended warranty)and did a full brake service. Recommended new tires which I purchased elsewhere.. More

by JAMORCERF60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maurice Pereira
Oct 30, 2018 -

Sarant Cadillac responded

Thank you for the review! We appreciate you deciding to choose Sarant Cadillac to service your vehicle. We look forward to seeing you the next time your vehicle needs serviced.

October 26, 2018

Overall service Have dealt with Bill Reale several times on the phone. He always answers my questions and if not available. Returns my calls promptly. He is professio More

by connie56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Reale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maurice Pereira
Oct 30, 2018 -

Sarant Cadillac responded

Thank you for your kind words about Bill! We will let him know that he did a great job working with you. Thanks for he review and let us know if there is anything we can help you with!

October 26, 2018

Quick, courteous, & thorough. Never a problem to get a quick appointment. Quick & courteous service. Never feel like you're going to get ripped off. These guys are the greatest More

by Dominic57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Centeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Vivo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heidi McGough, Teresa Gunshinan, Bill McCardle, Freddie Rollo
Oct 30, 2018 -

Sarant Cadillac responded

Thank you for the review! We appreciate your kind words about our service department. They work really hard to keep the customers happy. It is always great when they are recognized for their hard work. We will tell them to keep up the great work. Thanks again and we hope to see you again!

October 24, 2018

Great Job Car needed rear brakes, stopped by Late Monday afternoon, took my car, had it ready the next day around lunchtime. Joe Mistretta was great, as always. More

by Gp7588
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2018 -

Sarant Cadillac responded

Thank you for sharing your experience with us. Joe and the rest of us here appreciates the 5-star rating and we hope to see you again soon!

October 24, 2018

Good solid dealership. I find the service given to customers very good. I can usually get what I need from the dealership with a professional and precise outcome. More

by Tom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maurice Pereira
Oct 26, 2018 -

Sarant Cadillac responded

Tom, thank you for the great feedback. We appreciate the 5-stars and we hope to see you again soon!

October 20, 2018

Repair of CUE system Came in today for replacement of the CUE screen. I was in at 7:30 and out by 8:20. CUE seems to be fixed. Excellent service! More

by lisrx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2018 -

Sarant Cadillac responded

Thank you for your review and 5 star rating! We are glad we were able to fix your CUE screen and give your excellent service. We look forward to seeing you again.

October 19, 2018

Great service I set up a appointment online a few days before. I arrived a little before my time. I sat down with Service manager Joe I went to lounge area while More

by Shoe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Sarro
Oct 23, 2018 -

Sarant Cadillac responded

Thank you for the excellent review and 5 star rating! Glad we were able to get you taken care of in a short amount of time. We hope to give you a great experience in your next visit as well.

October 18, 2018

Service First time for service. Joe Mistretta greeted me at entrance took down the information, changed oil and filter, rotate tires. all this was completed i More

by StanleyS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John F. Nassour, Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Freddie Rollo
Oct 22, 2018 -

Sarant Cadillac responded

Thank you for the review, StanleyS! We truly appreciate you taking the time and providing your feedback. We are so pleased to hear that John, Joseph, and Freddie were able to provide you with great and timely service. We hope you choose us again the next time your car needs serviced.

October 17, 2018

excellent service When I drove into the service department, I was promptly greeted. Maurice was friendly and quickly prepared the necessary paperwork. The service was More

by jones-coppola
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maurice Pereira
Oct 19, 2018 -

Sarant Cadillac responded

Thanks for the great review! We're glad to hear your service visit was so pleasant. Let us know if there is anything else we can do for you!

October 17, 2018

service well done i brought my car in for a safety recall but a difficult to diagnose problem occurred the day before my appointment. i described it the best way i coul More

by CARLGRILL4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maurice Pereira
Oct 19, 2018 -

Sarant Cadillac responded

Thank you for coming back to see us again! We are glad that everything got taken care of so quickly and easily. The next time you need anything, let us know!

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