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Sarant Cadillac - Service Center

Farmingdale, NY

4.5
1,537 Reviews

1,537 Reviews of Sarant Cadillac - Service Center

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September 27, 2018

Service was great When I called Sarant to tell them what’s going on with my XT5 I was told by Joseph Mistretta to bring my car in first thing in the morning they took t More

by Louie23073
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2018 -

Sarant Cadillac responded

Thank you for the amazing review! We are so glad that Joseph was able to get your car in and out for you in a timely manner so that you could get on with your day. Dealing with car trouble is never fun but we are excited to hear that our team made the experience less stressful. We look forward to working with you in the future!

September 27, 2018

THEY ARE GREAT VERY HELPFUL AND EFFICIENT ALWAYS, SEEM TO GET ME TO THE CORRECT PLACE AND ARE VERY ON TOP OF EVERYTHING I HAVE SEEM TO NEED IN THEIR AREA OF EXPERTI More

by dalese
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2018 -

Sarant Cadillac responded

Thank you for the 5-star review! We are excited to hear that Joseph helped to make your experience with us such a positive one. If you have any further questions please stop in or call. We look forward to working with you again!

September 26, 2018

Great!!!!! Great service nice people. they meet your needs and are very friendly. Great team. I purchased my CT6 there and have recommended my friends .Sarant is More

by SAM68CAMARO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2018 -

Sarant Cadillac responded

Thank you so much! We could be happier to hear that you had a great visit with our sales staff! We appreciate your business and hope you enjoy every mile in your new car!

September 25, 2018

First service experience I have never been a customer of Sarant Cadillac before, but when my 2018 XT5 was due for some scheduled maintenance, I chose Sarant. I am glad I did. More

by Loron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maurice Pereira
Sep 26, 2018 -

Sarant Cadillac responded

Thank you so much for your review! We are happy you stopped in and that we were about to earn your trust! It's great to hear that you had a good time with our service staff! We look forward to seeing you again!

September 22, 2018

great joe in service is the best my name is donna curra everyone goes above and beyond to help me all the time antonio and tommy always sell me the best cad More

by DONNACURRA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Centeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Sabbatino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2018 -

Sarant Cadillac responded

Thank you for taking the time to leave us this excellent review, Donna! We are happy to hear that Joe, Antonio, and Tommy always provide you with the best experiences. Come see us again soon!

September 21, 2018

Great!! Everyone is helpful, friendly and efficient. Couldn't ask for better service. I was given an estimated time for pickup and my car was ready on time. More

by LICWS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill McCardle
Sep 25, 2018 -

Sarant Cadillac responded

Thank you for the wonderful review! We’re always happy to know that we’ve achieved our goal of 100% customer satisfaction.We look forward to your next visit!

September 20, 2018

My cue system broke after only 19000 miles I was pretty upset waited a week for app the guys in shop were great told me how long it would take, I also called and left message to find out if it More

by DONNAHAGAN74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maurice Pereira
Sep 21, 2018 -

Sarant Cadillac responded

Thank you for informing us of this, Donna. We hope that this long wait did not cause any inconveniences during your time with us. We sincerely hope we can make this up to you in the future, and give you a better and quicker visit.

September 20, 2018

Srx service Fast and professional. Honest. Maurice made sure my car was thoroughly checked and repaired properly. Offered a loaner car without my asking for one. More

by robmlic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maurice Pereira
Sep 25, 2018 -

Sarant Cadillac responded

Thank you for sharing about your service visit with us! We are glad to hear that Maurice was able to provide you with a 5-star experience. If there is anything else that we can help with, please let us know!

September 19, 2018

Vehicle Maintenance Had my car serviced for oil/tire rotation, transmission fluid & radiator fluid. I had added some tasks at last minute. Since that would take longer, More

by Mario
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Teresa Gunshinan, Maurice Pereira
Sep 21, 2018 -

Sarant Cadillac responded

Mario, it's great to hear that your experience with our service team was a great one! We're pleased that our staff could even help you out with a ride to work! Thank you for your business and we look forward to seeing you again soon.

September 19, 2018

Vehicle maintenance I brought my 2014 CTS in for oil change and tire rotation. The car was delivered on time and service was completed with no issues. More

by Bob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill McCardle
Sep 21, 2018 -

Sarant Cadillac responded

We love fast service just as much as you do! Thanks for stopping by with your 2014 CTS! We look forward to your next visit.

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