1,416 Reviews of Sarant Cadillac - Service Center
‘The Best” As usual The Sarant Team was professional, courteous and friendly. Joe addresses any issues I may have and the team takes care of it. Always a good As usual The Sarant Team was professional, courteous and friendly. Joe addresses any issues I may have and the team takes care of it. Always a good job. Thank you More
Always accomodating . Joe and Maurice are extremely professional. Shuttle service is very convenient, as well. Check out is quick and the cashier very pleasant. Thank . Joe and Maurice are extremely professional. Shuttle service is very convenient, as well. Check out is quick and the cashier very pleasant. Thank you. More
Fast, courteous service Appointment was easy to schedule. Service mgr was pleasant & courteous. Pleasant waiting room accommodations with television and coffee/tea available. Appointment was easy to schedule. Service mgr was pleasant & courteous. Pleasant waiting room accommodations with television and coffee/tea available. The service and maintenance provided was done in a very timely manner. More
Great Experience Next day appointment was no problem with service department. Service department personnel were courteous and informative. Showed me how to fix a probl Next day appointment was no problem with service department. Service department personnel were courteous and informative. Showed me how to fix a problem I had for quite an while with my bright lights while I was checking in. Service time was reasonable. Highly recommended. More
excellent overall experience! I recently purchased my new Escalade from Sarant. I brought it in for a brake upgrade yesterday. Having purchased many vehicles over the years, and de I recently purchased my new Escalade from Sarant. I brought it in for a brake upgrade yesterday. Having purchased many vehicles over the years, and dealt with many sales and service departments, I have to say that Sarant is a true five star dealership! Everyone that I dealt with in sales, service, parts not only met, but exceeded my expectations. More
exceptional service Always goes out of the way to provide fantastic service. Maurice , Charlie and Teresa address me by my name when i walk in. I will continue to use Always goes out of the way to provide fantastic service. Maurice , Charlie and Teresa address me by my name when i walk in. I will continue to use the service dept after warranty expires. More
In and out very promptly My vehicle was serviced very promptly. I was not very late for my job which was great. Very good experience, Joe was great. I barely finished my cup My vehicle was serviced very promptly. I was not very late for my job which was great. Very good experience, Joe was great. I barely finished my cup of coffee. More
Hands Down Best Cadillac Dealer In The Tri-State Area Joe Mistreta went above and beyond to ensure my satisfaction. Antonio Centeno always keeps in contact with me long after my car was delivered to ensur Joe Mistreta went above and beyond to ensure my satisfaction. Antonio Centeno always keeps in contact with me long after my car was delivered to ensure my satisfaction. I would highly recommend Sarant as a dealership for sales or service. More
Not honest with prices I needed tires for my state inspection and I thought the price for each seemed high.I asked the man writing up my service work if that is the best pr I needed tires for my state inspection and I thought the price for each seemed high.I asked the man writing up my service work if that is the best price and could they do a little better.All he said was no.Later I noticed a sign in the service area that they have a 30 day price match so I asked if my tires were covered and he said yes.Just as I was waiting to pay he told me my tires were less than the stated price.It turned out the price came down by approx. $30.00 each tire.That is a big difference.Several days later I noticed on their Web site there was a $70.00 rebate on the purchase of 4 Michelin tires.This was never told to me at all.I called them and their Service Manager took care of it for me and filled out the paperwork,made copies of everything and mailed this to me which I really appreciated. I was also over charged on labor cost to replace an engine mount.I was really surprised since their rating is so good. More
Great friendly service I've never had a bad experience at Sarant Cadillac from the day I bought my Escalade from Van (in sales ) to service Joe and Bill have gone above and I've never had a bad experience at Sarant Cadillac from the day I bought my Escalade from Van (in sales ) to service Joe and Bill have gone above and beyond to try and match my busy schedule .. The salesman Sal in the used car sales had stayed late after closing with no notice when i arived before the tow truck ..when I had to wait for my 2007 Escalade being towed in ..Everyone I've met there over time has been more the pleasurable to deal with ..so as I read reviews about others bad experiences I feel they are most likely impatient uneasy to work with or just xxxxx because I've never had a problem with anyone there .. More