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Sarant Cadillac - Service Center

Farmingdale, NY

4.5
1,537 Reviews

1,537 Reviews of Sarant Cadillac - Service Center

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August 24, 2018

Excellent Service Always I deal with Sarant because their service area is always courteous and efficient and I am always completely satisfied with the work performed. Joe Mis More

by RLMESCHI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2018 -

Sarant Cadillac responded

Thank you so much for your feedback! Sarant Cadillac is thrilled to hear that you continue to have such a positive experience with us. Joe Mistretta is certainly such a value to our team, he's awesome! It's an absolute pleasure to do work with you and we appreciate your business. Let us know if there's anything we can do for you moving forward, we are happy to help!

August 24, 2018

Service without stress Joe Mistretta is a pro! He takes the stress out of servicing your vehicle. Always friendly and accommodating. It's like having a a friend in the busin More

by Dominic57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Centeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Vivo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill McCardle
Aug 27, 2018 -

Sarant Cadillac responded

Hey Dominic, We're glad to hear that Joe took such great care of you. Thank you for your excellent review, we appreciate it!

Aug 28, 2018 -

Sarant Cadillac responded

Thank you so much for your kind review, Dominic! We can't explain how happy we are that Joe Mistretta made you feel a part of our family! It's so important to us that our customers feel at ease throughout every visit here. Let us know if you ever need anything else, it's such a pleasure to work with you. We look forward to your next visit, come again soon!

August 23, 2018

Professional Had a very friendly , professional experience while my car was serviced Was kept in the loop as work progressed. I wouldn’t go anywhere else More

by SHOEFORME
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2018 -

Sarant Cadillac responded

We're glad to hear that you were kept in the loop during your service -- we know how important that is! Thank you for your great review, and we look forward to working with you again.

August 23, 2018

The CADILLAC of Cadillac Dealers. Antonio and his team are the best of the best. Always make you feel like a valued customer. They are without a doubt The CADILLAC of Cadillac Dealers More

by ssagonas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Centeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maurice Pereira, Bill McCardle
Aug 27, 2018 -

Sarant Cadillac responded

Antonio and the team were more than happy to take care of you! Thank you for your kind words and your stellar review.

August 23, 2018

Pleased The service dept was very friendly and helpful. They made the experience very easy. The service man was more knowledgeable than my salesman when it ca More

by LIBRAGAL1
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Reale
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maurice Pereira
Aug 24, 2018 -

Sarant Cadillac responded

Thank you for the 5-star review! We are glad you had an easy and pleasant experience. Our team looks forward to seeing you again. Have a wonderful day!

August 23, 2018

Service Very organized system was in and out in a timely matter. Would definitely recommend. Maurice was very helpful and answered all my questions. He finish More

by DIAMANDIS15689
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maurice Pereira
Aug 27, 2018 -

Sarant Cadillac responded

It's good to know that our service team took such great care of you! We're glad that Maurice got all your questions answered and got you back on the road quickly. Thank you for your great review!

August 22, 2018

Happy sarant Excellent service! Pleasant, polite, and knowledgeable. I would recommend sarant to people to buy and service a car. They produced a new model and it More

by Service great !
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John F. Nassour, Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maurice Pereira, Bill McCardle
Aug 24, 2018 -

Sarant Cadillac responded

Thank you for the awesome review! Our team appreciates the recommendation. We are glad you had a positive experience with us. We look forward to seeing you again!

August 20, 2018

The best service got me in on time A A A A A A Very friendly service staff. All work was covered under Cadillac Service program and warranty, so price was right!! More

by SJAALC217
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maurice Pereira
Aug 22, 2018 -

Sarant Cadillac responded

We're so glad to hear you had a swift service experience. Please reach out to us if there's anything else you need assistance with, we would be happy to help. Thanks for stopping by!

August 16, 2018

problem not solved after having my car for two weeks the only positive was that i had an awesome loaner vehicle, hence the one star. otherwise my problem was not solved and a future date has been schedu More

by MSARRACCO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Heidi McGough, Maurice Pereira
Aug 27, 2018 -

Sarant Cadillac responded

Thank you for the feedback. We’re glad to know the loaner vehicle was helpful for you. We do understand multiple service visits can be frustrating, and we want to ensure everything is addressed and taken care of with your vehicle. If there is anything further we can do to help, don’t hesitate to reach out. You can give us a call at 516-293-3370 to speak with Bill McArdle, our Service Manager, and we’ll be happy to help however we can. Thank you.

August 16, 2018

Great Service Visit Brought my 2016 SRX in for routine service and 2 warranty issues. Came in at 7:40am and was out by 10:30 am. All work was completed and done correct More

by lisrx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2018 -

Sarant Cadillac responded

Thank you so much for the review! We appreciate you stopping by and we're glad your SRX is taken care of. If you need anything else, please reach out! We look forward to seeing you again!

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