Sarant Cadillac - Service Center

FELT SPECIAL JOSEPH MISTRELLA, ANTONIO CENTENO AND FREDDY ROLLO WERE ALL VERY HELPFUL AND COURTEOUS. THEY MADE ME FEEL SPECIAL AND ADDRESSED MY NEEDS IN A TIMELY M JOSEPH MISTRELLA, ANTONIO CENTENO AND FREDDY ROLLO WERE ALL VERY HELPFUL AND COURTEOUS. THEY MADE ME FEEL SPECIAL AND ADDRESSED MY NEEDS IN A TIMELY MANNER. THE RECEPTIONIST DIANE WAS ALSO A WONDERFUL. More

Outstanding and accommodating service department I am so happy with this service dept they are always helpful and courteous and get the job done to my satisfaction you couldn’t ask for anything more I am so happy with this service dept they are always helpful and courteous and get the job done to my satisfaction you couldn’t ask for anything more joe mistretta treats me like family and that means a lot to me two thumbs up for the whole team More

Tire replacment Waited over 3.5 hours to change my tire after service told me it would take only one hr. I also wanted service to look at A/C in which they said I wou Waited over 3.5 hours to change my tire after service told me it would take only one hr. I also wanted service to look at A/C in which they said I would wait to long so much for that. I could have gone down the block and had a new tire installed in 20 minutes plus they never told me cost of tire until they were complete $350 wow!!l terrible experience and wait time was inexcusable I get much better service not even close at Mercedes. More

Brought my car in for maintenance. I was greeted by Maurice who took my information and said I could go inside the customer lounge and have a cup of coffee. The job was done in no time I was greeted by Maurice who took my information and said I could go inside the customer lounge and have a cup of coffee. The job was done in no time at all. More

perfect GREAT STAFF AND STORE I LIVE IN MEDFORD THERE IS A FEWCADILLAC DLRS ON MY WAY NOBODY CAN COMPARE TO THE SERVICE YOU RECIEVE WILL NEVER GO ANY PLACE EL GREAT STAFF AND STORE I LIVE IN MEDFORD THERE IS A FEWCADILLAC DLRS ON MY WAY NOBODY CAN COMPARE TO THE SERVICE YOU RECIEVE WILL NEVER GO ANY PLACE ELSE More

Great service I came in for my first year inspection. Service suggested rotating tires, wait time was less than an hour, All are very nice employees. Both sales an I came in for my first year inspection. Service suggested rotating tires, wait time was less than an hour, All are very nice employees. Both sales and service. More

Excellent service My Escalade failed to start, a technician was sent over within 90 minutes, put in a new temporary battery to get me going, brought the car into the de My Escalade failed to start, a technician was sent over within 90 minutes, put in a new temporary battery to get me going, brought the car into the dealer the following day and replaced it with the new correct battery and was on my way. Very happy with their service Ed G , Dix Hills More

My car looks and smells clean. My car turned out great but it took two days. Joe couldn’t have been nicer I will certainly return I was there for oil change and detailing My car turned out great but it took two days. Joe couldn’t have been nicer I will certainly return I was there for oil change and detailing More

Xt5 oil change The service reps ar Sarant were courteous and friendly. Service was completed promptly. I will be back in the future for any further needs. Thank you The service reps ar Sarant were courteous and friendly. Service was completed promptly. I will be back in the future for any further needs. Thank you More

Great Joe was great he had an answer to all my questions the fact that you had something for your customers to drink was very thoughtful Joe was great he had an answer to all my questions the fact that you had something for your customers to drink was very thoughtful More