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Sarant Cadillac - Service Center

Farmingdale, NY

4.5
1,536 Reviews

1,536 Reviews of Sarant Cadillac - Service Center

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July 28, 2018

Unexpectedly Problem ' 18 XT5 I had owned my 2018 Cadillac XT five for only a month when I noticed the service transmission message appear as well as my driver seat being loose wh More

by BMG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maurice Pereira
Jul 31, 2018 -

Sarant Cadillac responded

Thanks for the review! It is never good when a new vehicle has issues, but we are very pleased to hear that our Service team got it fixed up for you. If you have any other issues or concerns, please let us know. Enjoy that XT5!

July 28, 2018

Hello , Service was excellent. Everyone was friendly and work done quickly. I could go to work in time. I would definitely recommend Sarant to other peopl More

by NINOH900
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Centeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Vivo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Sabbatino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill McCardle
Jul 31, 2018 -

Sarant Cadillac responded

Thank you for the review and your recommendation! We look forward to working with you again in the future. Have a wonderful day!

July 27, 2018

Service Joe at service is great. I needed a loaner car so Mark Rosen took care of it and gave us a loaner car. I would definitely recommend Sarant to other pe More

by Escalade
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Rosen, Freddie Rollo
Jul 30, 2018 -

Sarant Cadillac responded

Thank you for your review and recommendation! It's great to hear you were taken good care of during your visit! We appreciate your business and look forward to seeing you again!

July 27, 2018

Service was excellent. Everyone was friendly and work done quickly. I could go to work in time Wait period to take the car was less than 5 minutes More

by AIKYBUBU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2018 -

Sarant Cadillac responded

Thank you for the 5-star review! We're glad that our Service team provided such timely and efficient work for you. We hope to see you again!

July 26, 2018

routine service Great service, everyone is very friendly and helpful.my car was serviced quickly and I was on my way. the showroom is welcoming and the coffees good. More

by Joe S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2018 -

Sarant Cadillac responded

That's great to hear! Thank you so much for your review and feedback! It's great to hear that you had a great time with us and we were able to help get you back on the road! Thank you for your business!

July 25, 2018

Wonderful Thank you for the wonderful service experience. Everyone was very friendly and helpful. My car was done promptly and even washed. Thanks again! I will More

by BP
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles DePano, Maurice Pereira
Jul 26, 2018 -

Sarant Cadillac responded

Thank you for the 5-star review! Our team is glad you enjoyed your experience with us. We will continue to strive to have wonderful customer service for every future visit! Have a great day.

July 23, 2018

Excellant Service I had an issue with the hatch leaking. instead of giving me an appointment at the next available date, the service administrator "fit" me in so i didn More

by vinniet1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2018 -

Sarant Cadillac responded

Thanks for sharing your experience with us. It is our goal to get our customers back on the road as soon as possible, so we are always happy to accommodate the best we can. Let us know if there is anything else we can do for you!

July 20, 2018

Always a smooth and enjoyable experience.. Well Done! These guys got the customer service experience down pat!.. from the time you drive up to the service gate, to when you are handed your keys with a "Yo More

by Nygfenatic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Vivo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2018 -

Sarant Cadillac responded

Thank you for sharing your experience with us, we really appreciate the feedback. Please don’t hesitate to reach out to us if you need anything or have questions. Thank you for your business and have a great day!

July 19, 2018

We are always satisfied with the service. We have been customers of Sarant Cadillac since 1997 and have been totally satisfied with any encounter with all employees for any service we have nee More

by NTGEORGE5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Vivo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2018 -

Sarant Cadillac responded

We're thrilled to know that you were paired with the perfect vehicle! It was a pleasure to help you out. Have a great day!

July 18, 2018

Great sevice without losing my whole day waiting for my car I had a great experience at Sarant Cadillac service dept, they took care of my car in sufficient time. they always treat me with respect to all my nee More

by bizzybeeking
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2018 -

Sarant Cadillac responded

Thanks for the awesome rating! It is important to us that our customers time is always valued and so we are pleased to hear that you had such an efficient service experience with Joseph. It's truly a pleasure to do business with you, we look forward to your next visit!

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