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Sarant Cadillac - Service Center

Farmingdale, NY

4.6
1,403 Reviews

1,403 Reviews of Sarant Cadillac - Service Center

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September 02, 2022

Had to wait 2 weeks to get an appointment for air conditioning service (in August) No loaner car available for a month and a half!!! Tony DiGuiseppe was great!!! More

by maven107
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2022 -

Sarant Cadillac responded

Hello, thank you for giving us your honest feedback. We are glad that you found our staff to be so supportive, and that you had a positive experience at our dealership. If there is anything else we can ever do for you, don't hesitate to reach out to us! Thank you!

September 01, 2022

Great service attentive, timely and very courteous. Then personnel was impressive. I wouldn't change anything. More

by tfret
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2022 -

Sarant Cadillac responded

Thank you for your feedback! We're very happy that you were satisfied with our service. Please feel free to reach out to us if you need anything else in the future!

August 29, 2022

the service was done on a timely basis and the service advisor was very good with his job More

by malcantaramc
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2022 -

Sarant Cadillac responded

It is great to hear everything was done quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

August 28, 2022

Great job clean car wouldn’t go any other dealer, they treat you like family Thank you More

by anthonysuriano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerson Maldonado
Aug 29, 2022 -

Sarant Cadillac responded

We're happy to be able to help you out! Please let us know if you need anything else!

August 28, 2022

Service Department always provides courteous service, promptly completely same. Car interior is always clean upon delivery. More

by KELLYANN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2022 -

Sarant Cadillac responded

Thank you! We hope to see you again!

August 27, 2022

The took my car with no appointment and had it repaired in under 2 hours. I was thrilled. More

by tbenz2012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Shoum
Aug 29, 2022 -

Sarant Cadillac responded

We're glad that your visit went well! We hope to see you again!

August 26, 2022

Bought my car from Tommy last year and he made the entire process pleasurable. I then had my first oil change not long ago and they even gad my car detailed. Although I could go anywhere, I recently More

by chrisredbulls
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2022 -

Sarant Cadillac responded

Thank you for your compliments about Tommy and Tony! Our team works hard to give you the best service you can get. We hope to see you again in the future!

August 24, 2022

as usual, the service was as promised, done right, clean, and priced right. no hesitation when it comes to scheduling service with them. always a pleasure. More

by Camel70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerson Maldonado
Aug 25, 2022 -

Sarant Cadillac responded

Thank you very much for such a great review! We work very hard to make sure that we are offering the best experience. Until next time take care!

August 21, 2022

I had a great experience at Sarant Cadillac service yesterday, Everyone was nice and a job well done. Thank you More

by MJF0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2022 -

Sarant Cadillac responded

Thanks for your feedback! It's great to hear that you were provided with an excellent experience by our service team! Please let us know if there is anything else we can do for you.

August 21, 2022

Was greeted immediately Acknowledged what the car needed done Nice waiting area Quick service Friendly crew More

by Tamara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2022 -

Sarant Cadillac responded

Thanks for taking the time to let us know how we are doing, Tamara! We appreciate the kind words. Please come back and see us for any of your future car needs!

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