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Sarant Cadillac - Service Center

Farmingdale, NY

4.5
1,535 Reviews

1,535 Reviews of Sarant Cadillac - Service Center

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December 11, 2022

they are always good good good good good good good they are always good good good good good good good More

by LALU8257
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerson Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2022 -

Sarant Cadillac responded

Thanks for the 5-star review! We appreciate your business and hope to be of service again in the future.

December 09, 2022

Sarant service department was and is always number one. Tony, Gerson, Joe and the others are great. More

by COYOTESTUDIOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerson Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2022 -

Sarant Cadillac responded

Thank you so much for the excellent review! We appreciate the feedback and loved hearing from you. Thank you for choosing Sarant Cadillac for your automotive needs.

December 09, 2022

They are not on top of their service. My car was at the dealership for two days. When I went to pick it up, the issue was not resolved. No one checks after the service is done. More

by SARWA3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gerson Maldonado
2.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2022 -

Sarant Cadillac responded

We are sorry to hear your visit did not live up to the expectations we strive for at Sarant Cadillac. Please reach out to our Customer Experience Manager, jroper@sarantcadillac, so can further discuss your experience and improve for future visits.

December 08, 2022

Everyone is a pleasure to work with. Service is always is great, appointment right on time. Thank you! More

by JesseW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerson Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2022 -

Sarant Cadillac responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Sarant Cadillac and we hope to see you again soon!

December 04, 2022

Joe Mistretta was extremely helpful in getting my 2022 Cadilac into the shop for a wheel repair. There was a loaner car waiting for me. He assured me that I would get the car back in a day or two. He li More

by BHBOBCAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2022 -

Sarant Cadillac responded

Thank you so much for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and we look forward to working with you again down the road.

December 03, 2022

Excellent place people friendly always was kept up to date with work being done. It was a good experience More

by AKOPOULOS19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2022 -

Sarant Cadillac responded

Hello, thank you for your kind words and this wonderful review! We sincerely value your business and look forward to your next visit!

December 02, 2022

I was able to get a convenient appointment, greeted right away, and my car was serviced in approximately one hour. Very pleased! More

by TVONHOFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2022 -

Sarant Cadillac responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Sarant Cadillac. Please don't hesitate to reach out to us if there's anything more we can do!

November 23, 2022

It was quick and efficient. E service person was very friendly and asked how I liked the car More

by BLANGER55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Sabbatino
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2022 -

Sarant Cadillac responded

We're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

November 23, 2022

Brought car in for heated / ventilated seat chip and was told would be two hours , and it was ! More

by mdino711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2022 -

Sarant Cadillac responded

Thanks for sharing your experience working with our service team! We appreciate the 5-star review and hope to be of service to you again in the future.

November 17, 2022

This is a 3rd vehicle I've bought from Sarant and the experience is always excellent. My salesman, John Nassour, is the ultimate professional and always keeps me informed about the cars I'm interested in More

by KSCHEBEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John F. Nassour, Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2022 -

Sarant Cadillac responded

John is truly an asset to our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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