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Sarant Cadillac - Service Center

Farmingdale, NY

4.4
1,557 Reviews
Call Service Center (516) 473-0977
Today: 7:30 AM - 4:30 PM Open Now
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1,557 Reviews of Sarant Cadillac - Service Center

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April 26, 2025

People in this dealership were polite. The work was done in an efficient and timely manner More

by ROSIEOTOOLE628
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember the female’s name
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April 20, 2025

Joseph Mistretta took great care of my Cadillac XT5. I would highly recommend Sarant Cadillac. More

by suemeyerback
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 19, 2025

excellant service people and whole experience Sarant Cadillac is the best Cadillac dealership in Tri state More

by fbaroneprov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Falco
5.0
This rating includes all reviews, with more weight given to recent reviews.
ODYSSEY AROCHO
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 15, 2025

They made my big problem feel like a little problem and handle it great I was happy after it was over More

by DOUGFRESH1031
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 13, 2025

Service was professional and knowledgeable Waiting area very comfortable and the technician answered all our questions and helped us to change the seat position. More

by anntomitz313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Falco
5.0
This rating includes all reviews, with more weight given to recent reviews.
ODYSSEY AROCHO
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 13, 2025

Worst experience ever. I wrote a detailed review on google on my experience. Would never go back More

by DANISHRASOOLCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joseph Mistretta
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2025 -

Sarant Cadillac responded

Mr. Rasool, My name is Matthew Ryan, Customer Experience Manager, here at Sarant Cadillac. It has been brought to my attention that you recently had an experience with us that was not up to our standards. I would like for the opportunity to have a brief conversation with you regarding this matter. We value each and every one of our clients, and we strive for nothing less than complete satisfaction, because you are a part of the Sarant Cadillac Family, and you deserve it. What time today or tomorrow would be best for us to connect ? Best Regards, Matthew Ryan Customer Experience Manager

More
April 13, 2025

EXCELLENT SERVICE, FRIENDLY STAFF, CLEAN FACILITY, NICE AMENITIES, FAST SERVICE. NEVER BEEN DISSAPOINTED BY ANYONE AT THIS DEALERSHIP. More

by Camel70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : THOMAS MCDEVITT
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April 13, 2025

We had an early am appt. We were greeted politely by the service staff. In and out in a timely fashion. More

by KVARELLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Reale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vic Castagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 13, 2025

Everyone is very friendly and efficient You are taken on. Time and wait in very pleasant surroundings More

by ROBERT.KRENN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
April 08, 2025

Great people and service treat you with respect and courtesy that’s why I drive from Brooklyn More

by UNIONMAN15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn
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