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Sarant Cadillac - Service Center

Farmingdale, NY

4.5
1,546 Reviews

1,546 Reviews of Sarant Cadillac - Service Center

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April 21, 2022

Great dealership wonderful customer service and attention to detail. Tony D Giuseppe is the best customer service advisor he truly cares More

by TOOKRAFTY4U
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maurice Pereira
Apr 22, 2022 -

Sarant Cadillac responded

We're pleased to know we have been able to exceed your expectations and really help you out! Thank you so much again for your feedback! We hope you have a great day!

April 20, 2022

Always a great positive experience with your service dept , my Adviser is top notch and always address my concerns with my vehicle The waiting room and showroom needs a little updating , it’s been lik More

by terheiniman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2022 -

Sarant Cadillac responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! We appreciate the tip as well!

April 20, 2022

The service advisor Tony D is the best! ! Hands down. He carefully listens to my concerns and the car is always fixed right on the 1st shot!!. I will never bring my car anywhere else except More

by RSCIARA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2022 -

RSCIARA responded

Walker ford...lol really??

Apr 22, 2022 -

Sarant Cadillac responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Sarant Cadillac and we hope to see you again soon! We look forward to your next visit! Take care!

April 18, 2022

Joe Mistretta is extemely nice and knowledgeable and takes outstanding care of my Cadillacs for years! He is a great service advisor. More

by akrecko3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2022 -

Sarant Cadillac responded

We greatly appreciate your business and very kind words! Joe is a great asset to our team and will be very happy to hear your compliments! Thank you for choosing Sarant Cadillac for your service needs!

April 16, 2022

Service Department handled problems with my vehicle in a professional and courteous manner. Joe took the time to answers all of my questions and the entire staff were very pleasant at all times.I am very gl More

by TOMMY4FOR4
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John F. Nassour, Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dino
Apr 18, 2022 -

Sarant Cadillac responded

Thank you for taking the time to tell us how we are doing, Tommy! Joe will be happy to hear that he was very helpful in answering all your questions. Thank you for your business and we hope to take care of any of your future car needs!

April 15, 2022

Very friendly. Keeps you updated and doesn’t cheat you with unnecessary work. Easy to make appointments. More

by Maureen52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2022 -

Sarant Cadillac responded

This is what we strive for! Thank you for taking the time to share your experience. We value your business and look forward to seeing you on your next visit!

April 14, 2022

People in the Service Department are courteous, helpful, and knowledgeable. They also are very truthful about the time it will take to work on the car. More

by jreburg49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2022 -

Sarant Cadillac responded

We want all our clients to have a comfortable and stress-free experience with us! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

April 14, 2022

Gearson and the service director were excellent. Charlie also always does a great job helping me out and making sure I’m satisfied. Best caddy dealer on Long Island. More

by jeeplover1947
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gearson and Charlie
Apr 14, 2022 -

Sarant Cadillac responded

We're pleased to know we have been able to exceed your expectations and really help you out! Please don't hesitate to reach out if there's anything additional we can do for you. Have a great day!

April 14, 2022

My CT6 V in for Mobil 1, wheel change, and alignment. Joe finished my car in record time and it came back looking like the day I bought it! More

by Ray Roses
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Reale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2022 -

Sarant Cadillac responded

We're glad everything was completed quickly and to your satisfaction! Thanks again for taking the time to leave us this information about your recent visit. Take care, Ray!

April 14, 2022

Great service. And the Staff it was fun dealing with them. They treated me with respect. It was a pleasure dealing with them. More

by VMALLIA34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2022 -

Sarant Cadillac responded

We're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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