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Sarant Cadillac - Service Center

Farmingdale, NY

4.5
1,533 Reviews

1,533 Reviews of Sarant Cadillac - Service Center

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March 23, 2022

They are the best ! Amazing work ! No wait time clean and best work ! Friendly staff! More

by KKOMAL1313
Recommend Dealer
Yes
Employees Worked With
Thomas Sabbatino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2022 -

Sarant Cadillac responded

We're glad to hear you found our staff was so knowledgeable and helpful! Thanks again for taking the time to leave us this information about your recent visit. Take care!

March 18, 2022

I am very disappointed regarding the recent service on my car. It has been brought back 3 times regarding the hoses for the sunroof. My car has flooded 3 times from the rain. I was not provided with a loaner More

by CCOHN67
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Joseph Mistretta
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2022 -

Sarant Cadillac responded

Hi there – we appreciate you for bringing this matter to our attention. We are sorry to hear that your recent service visit did not go as planned. We will be looking into the details of your visit. Feel free to reach out to our Customer Experience Manager, Joyia Roper, at 516-473-0925 ext. 156 so we may work together to find a resolution. Thank you again and we look forward to hearing from you soon.

March 11, 2022

I find that the service managers at Sarant are very knowledgeable friendly and helpful in anyway they can I’m very happy with the service More

by ISLANDMAN147
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2022 -

Sarant Cadillac responded

Thank you for the 5-star rating! We appreciate hearing your feedback for our service managers and look forward to working with you again.

March 11, 2022

The service here at Sarant was the main reason that I leased two vehicles and just recently purchased my 2018 CT6. More

by JDGOLFER31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerson
Mar 14, 2022 -

Sarant Cadillac responded

Thank you for the 5-star rating and your continued business through service, leases, and more! We look forward to working with you for many more years to come.

March 10, 2022

Great service. Did not have to wait a long time to have work completed. They checked out a recall and had my car back to me within the hour. More

by YPEPPATI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maurice Pereira
Mar 14, 2022 -

Sarant Cadillac responded

Thank you for the 5-star rating! We're glad to hear you didn't have to wait long and look forward to working with you again.

March 09, 2022

My service experience was excellent. I felt valued as a customer and have no complaints whatsoever. More

by DiStefano
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2022 -

Sarant Cadillac responded

Thank you so much for rating us 5 stars! Customer service will always be one of our team's highest priorities and it's great to hear how much you enjoyed working with us. It was a pleasure doing business with you and we look forward to seeing you on your next visit!

March 09, 2022

As always, Sarant delivers on great service. Vehicle was read when promised. Sarant never disappoints with their service department. More

by derisib
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2022 -

Sarant Cadillac responded

Thank you so much for rating us 5 stars! Customer service will always be one of our team's highest priorities and it's great to hear how much you enjoyed working with our service team. We truly appreciate your business and your continued loyalty. It was a pleasure doing business with you and we look forward to seeing you on your next visit!

March 08, 2022

Very professional. Keep you updated with the status of your repair. My vehicle always clean when it's returned to me. More

by rmara72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2022 -

rmara72 responded

Best service on long island

March 08, 2022

Yet another great comfortable visit for service. I was greeted by name from Tony D as soon as I drove into the maintenance garage. I know Tony D and Joe M for years now as I always go to Sarant serv More

by TONY P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Centeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Soriano
Mar 09, 2022 -

Sarant Cadillac responded

What a great review, Tony! We're happy to hear our team took great care of you. It was a pleasure doing business with you and we hope to work with you again soon. Take care!

March 06, 2022

Always great service. Joe is the best . He gets my car in and takes care of any and all issues More

by d8083
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2022 -

Sarant Cadillac responded

Our staff is committed to providing each of our clients with the best automotive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

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