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Sarant Cadillac - Service Center

Farmingdale, NY

4.5
1,533 Reviews

1,533 Reviews of Sarant Cadillac - Service Center

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December 11, 2021

I continue to use this Dealership because of the excellent service and professional handling of its customers. More

by RHAGAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2021 -

Sarant Cadillac responded

A sincere thank you for your kind words and for us giving the opportunity to serve you. We are grateful for your loyalty to Sarant Cadillac. All the staff will continue to work hard to provide great customer service for each visit.

December 09, 2021

Got a flat tire I had my car towed Joe Mistretta in service took care of it nice and quick hassle free. Always a Pleasure doing business with them. More

by LAC2520
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Centeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2021 -

Sarant Cadillac responded

Thanks for the excellent 5-star rating! We truly appreciate your business and your continued loyalty. You can expect the same level of care every time you visit us at Sarant Cadillac. If we can help you further in any way, please let us know!

December 09, 2021

After reading some of the reviews I must say I've dealt with Joe since 2006 with no problems ,he was always helpful ,and very nice .. hey sometimes thing go beyond anyone's control but that's part of life More

by Evill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2021 -

Sarant Cadillac responded

Thank you so much for rating us 5 stars. Thank you for your recommendation and kind words about Joe, he will appreciate the shout-out! We appreciate your business and look forward to seeing you on your next visit!

December 04, 2021

Excellent. Personal service. Way Above and beyond what one would normally expect and kept me up to date throughout repair More

by DVESQ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2021 -

Sarant Cadillac responded

You can expect the same level of care every time you visit Sarant Cadillac! We're glad to hear we exceeded your expectations and we look forward to your next service visit!

December 03, 2021

They are all extremely polite and respectful and also very concerned about your time. They are all very helpful. They are very accommodating, when you need a ride they drive you to where you have to go a More

by EILEENKEEGAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maurice Pereira
Dec 03, 2021 -

Sarant Cadillac responded

Thank you for the positive feedback about your recent experience with us! We are delighted to hear that our team helped in giving you such a great service experience. You can expect the same level of care every time you visit us at Sarant Cadillac. It's always a pleasure doing business with you and we look forward to your next visit!

December 03, 2021

The service dept is the backbone of the place. True professionals dealing with impeccable service and expediency More

by rx316la
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2021 -

Sarant Cadillac responded

Thank you for the amazing review! We're happy to hear you had a great experience with our service department. We pride ourselves on our knowledgeable and helpful team members. We hope to see you again for your next service visit!

December 02, 2021

I haven’t been there in a long time and it was wonderful to see everyone. The service was great. Thank you More

by DODYOLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2021 -

Sarant Cadillac responded

Thank you for the positive review! We're glad to hear you were satisfied with our services. We appreciate your loyalty and we look forward to seeing you again soon!

December 01, 2021

Service advisor listened to my problem and was able to provide a temporary solution until I was able to bring it in More

by LEOMARINACCI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2021 -

Sarant Cadillac responded

We appreciate you taking the time to share your experience with us! We're glad to hear we were able to help. Please don't hesitate to reach out if there is anything more we can do for you!

December 01, 2021

ALL SERVICE INDIVIDUALS WERE PROFESSIONAL AND FORTHRIGHT. CREDIT CHARGE ADD TO THE BILL IS REALLY POOR! More

by SGTUSAF66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2021 -

Sarant Cadillac responded

Thank you so much for your feedback. We truly appreciate each and every comment from our customers. We look forward to getting a chance to work with you again in the future.

November 24, 2021

PromptPoliteQuickAlways a very pleasant experience Prompt Polite Quick Always a very pleasant experience every visit. Excellent service love the car! More

by BFIT4LIF
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vic Castagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2021 -

Sarant Cadillac responded

Thank you so much for the wonderful rating! We’re always happy to know that we’ve achieved our goal of 100% customer satisfaction. Thank you for your business and we look forward to seeing you again in the future!

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