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Sarant Cadillac - Service Center

Farmingdale, NY

4.6
1,404 Reviews

1,404 Reviews of Sarant Cadillac - Service Center

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November 20, 2023

The service team got me in and out. Been a long time customer with Sarant Cadillac More

by Frank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2023 -

Sarant Cadillac responded

Thank you for your continued loyalty with us, it is great to hear everything was done quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you.

November 18, 2023

Sarant Cadillac always great. Tony D my service writer always makes sure everything is done with the most accuracy…. Thank you Sarant Cadillac Team! More

by RSCIARA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2023 -

Sarant Cadillac responded

Thank you for your kind words about our dealership and the exceptional service provided by Tony! We appreciate your support and look forward to serving you again in the future.

November 17, 2023

Gerson Maldonado was my service rep and he was a pleasure to work with. He was helpful during the entire process and made check out easy. I would say the only thing is that the wait time was a little longe More

by JESSIE92678
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerson Maldonado
Nov 20, 2023 -

Sarant Cadillac responded

Thank you for your review! We're glad to hear that Gerson provided excellent service and made the check-out process easy for you. We appreciate your feedback and look forward to serving you again in the future.

November 15, 2023

The service team got me in and out. Joe and the team are the best! More

by victoria.dematteo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2023 -

Sarant Cadillac responded

We're so glad to hear our team was able to get you back on the road quickly. Thanks for the great review!

November 10, 2023

Top notch service from start to finish. Communicated the entire time and let me know what was going on. More

by SCOTTANDERSON317
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Munro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2023 -

Sarant Cadillac responded

Thank you for your positive review! We strive to provide excellent service and clear communication throughout the entire process. We appreciate your feedback and look forward to your next visit!

November 01, 2023

Would have given a 5 but don’t believe a company the caliber of Sarant should be lowering themselves to charge a 3% credit card fee More

by qnieman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2023 -

Sarant Cadillac responded

Thank you for taking the time to leave us your feedback. If you have any further comments or suggestions, please feel free to contact us.

October 28, 2023

Incredible. They Took me right in for an inspection and was done in 20 minutes. More

by Bettysxt5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2023 -

Sarant Cadillac responded

Thanks for your feedback! We strive to make every visit to our service department as quick and efficient as possible. We sincerely value your business and look forward to your next visit!

October 28, 2023

No issues, very professional, I do not have anything bad to say. Experience is always positive when I go. More

by DAVID@FORTINHOSPITALITY.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember. He is new maybe. Not listed here
Oct 29, 2023 -

Sarant Cadillac responded

We truly appreciate you taking the time to share your experience with us! Customer service will always be one of our team's highest priorities and it's great to hear how much you enjoyed working with our service team. If we can help you further in any way, please let us know!

October 24, 2023

Absolutely the best customer service I’ve ever had at a dealership! Everyone was so polite and courteous and kept me updated on the status of my repairs! More

by FDWIFE107
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane
Oct 25, 2023 -

Sarant Cadillac responded

We're so glad to hear that! Thank you for your compliments about our team, and we hope to see you again!

October 24, 2023

Very kind and very afficient. I would recommend Sarant Cadillac very strongly to anyone Thank You More

by caterinamartino57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Falco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerson Maldonado
Oct 25, 2023 -

Sarant Cadillac responded

Thank you for your review! We are grateful to have earned your recommendation, and we look forward to your next visit.

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