Sarant Cadillac - Service Center

This is my second car from Sarant. I always bring my car back to the dealer for an oil change etc. They are very courteous and accommodating. Thank you. back to the dealer for an oil change etc. They are very courteous and accommodating. Thank you. More

Friendly service provided. Waiting room allowed for social distancing but several employees did not take mask wearing seriously thereby exposing everyone to potential harm. Routine service and diagnosi social distancing but several employees did not take mask wearing seriously thereby exposing everyone to potential harm. Routine service and diagnosis of a relatively minor problem took a long time and still requires additional visits due to not having the needed parts in stock. More

I went in for an oil change and tire rotation and everything was fine but they didn't tell me that they were going to perform a warranty repair. I had to be somewhere and would have liked to have kn everything was fine but they didn't tell me that they were going to perform a warranty repair. I had to be somewhere and would have liked to have known that it would take longer than expected. More

The oil change was seamless. I used my Cadillac rewards to pay for it. Everyone was polite and very helpful. Well worth the trip. They also happily affixed my replacement registration sticker. Very pro to pay for it. Everyone was polite and very helpful. Well worth the trip. They also happily affixed my replacement registration sticker. Very professional. More

The service department is great. Joe and Charlie are always there to help. Wonderful people they are attentive,and don’t they know the Cadillac product always there to help. Wonderful people they are attentive,and don’t they know the Cadillac product More

After diagnoses,Tony said a specific car repair was needed and once fixed the same problem still happened or it was poorly completed. Finally, I went to the other cadillac dealer, After paid($170.60) f needed and once fixed the same problem still happened or it was poorly completed. Finally, I went to the other cadillac dealer, After paid($170.60) for secondary diagnoses, I found the same code number which was performed by the first merchant(Sarant Cadillac). In fact, the service was poorly completed & was not performed or promised by Sarant Cadillac. So the reason same problem persisted. But Tony still charged me $2702.05. More

Totally amazing experience. It was like working with family. I was treated with the utmost respect and the process was as simple as could be. family. I was treated with the utmost respect and the process was as simple as could be. More

Outstanding service done promptly. Everything was clearly explained. Service that was not yet necessary was not pushed, and it was explained why it was not yet necessary. Friendly and accommodating. explained. Service that was not yet necessary was not pushed, and it was explained why it was not yet necessary. Friendly and accommodating. More

I made an appointment with Maurice for an oil change. I was able to get the appointment when I wanted to, he met me immediately when I drove in, and the process was quick and easy. was able to get the appointment when I wanted to, he met me immediately when I drove in, and the process was quick and easy. More

Your service people were very professional and courteous Your service people were very professional and courteous and they are the reason I have my car serviced at Sarant They are an asset to your dealer Your service people were very professional and courteous and they are the reason I have my car serviced at Sarant They are an asset to your dealership More