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Sarant Cadillac - Service Center

Farmingdale, NY

4.4
1,553 Reviews

1,553 Reviews of Sarant Cadillac - Service Center

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January 26, 2021

The total experience at Sarrant from Sales to Service is All “five star”. Everyone is very warm and friendly. Over the years I have purchased / leased many Cadillacs from different dealers, and I honestly c More

by Tzapp074
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maurice Pereira
Jan 28, 2021 -

Sarant Cadillac responded

Thank you for the BEST review! We're happy to provide the best experience for you! We look forward to seeing you again soon!

January 23, 2021

I am SO EXTREMELY PLEASE WITH THE CUSTOMER SERVICE,THE I am SO EXTREMELY PLEASE WITH THE CUSTOMER SERVICE, THE ENTIRE STAFF THEY TOTALLY CARE ABOUT THE CUSTOMER IN EVERY WAY ! TONY ADVISED US WHAT WA More

by dbalboa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2021 -

Sarant Cadillac responded

Wow, thank you for your kind words! We truly appreciate you taking the time to leave us such a great rating and feedback. We’re so happy to hear you feel that way about the team here at Sarant and Tony was more than happy to help! We hope to see you back next time your car needs a tune-up!

January 22, 2021

Top notch ! Tommy Sabbatino set up my service appointment and everything was perfect. Loaner car was at the ready and Maurice took care of the rest. Thank You. More

by CHEECH0044
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Thomas Sabbatino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maurice Pereira
Jan 25, 2021 -

Sarant Cadillac responded

Thank you so much for the positive feedback. We are so happy to hear that Tommy was able to help you schedule and get you in a loaner vehicle while we took care of your car. We look forward to working with you again!

January 22, 2021

Terrific service, the work done was efficiently completed and very clean, always a pleasure. Highly recommend Sarant for all your car buying and service needs. More

by Richchrisfour
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maurice Pereira
Jan 26, 2021 -

Sarant Cadillac responded

Thank you for your glowing review and recommendation! It's great to hear that you were provided with an excellent experience by our service team. Feel free to stop back in if there's ever anything else you need from us!

January 22, 2021

Joe Mistretta greeted me by name upon arrival and performed all service in half the expected time. Car was returned clean as were the waiting areas, More

by RONNIMDAVID
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2021 -

Sarant Cadillac responded

Thanks for the excellent 5-star rating! We strive to make every visit to our service department as quick and efficient as possible. It was a pleasure doing business with you and we do hope you come back again!

January 20, 2021

I was very satisfied with the service department. I had routine work done. Work was done quickly while I waited. I am pleased with Sarant. More

by YPEPPATI
Recommend Dealer
Yes
Employees Worked With
Bill Reale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maurice Pereira
Jan 22, 2021 -

Sarant Cadillac responded

Thank you so much for choosing Sarant Cadillac for your routine work and for taking the time to let us know how we're doing! We hope you come see us again soon!

January 19, 2021

I was very satisfied with my first service experience with Sarant Cadillac on my new XT5. Easy to schedule and they completed the work timely while I waited comfortably. I would highly recommend this dea More

by DCONERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2021 -

Sarant Cadillac responded

Thank you for your review! We're so glad you're satisfied with your experience working with our service team. If there's anything else we can help you with, please let us know!

January 16, 2021

As always, Sarant always comes through. I had some warranty work and routine service performed. I've had a relationship with Joe mistretrta for over 20 years @ Sarant. He i simply amazing !!! . More

by reded427
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Centeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maurice Pereira
Jan 18, 2021 -

Sarant Cadillac responded

Thank you for your continued support through the years! It really means a lot to us!

January 15, 2021

The service advisor at Sarant was extremely helpful and knowledgeable about my issues with my 2019 xt4. He and his fellow employees performed all issues perfectly and timely. Thanks to all at Sarant for a More

by BOBWBRANDSTETTER
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maurice Pereira
Jan 18, 2021 -

Sarant Cadillac responded

Thank you for taking the time to share a bit about your visit with us! We appreciate it!

January 12, 2021

Great timely and helpful! To get to 25 words Pretty Great timely and helpful! To get to 25 words Pretty sure there should not be a minimum of words required when requesting a survey to be filled out More

by ERICKMAURO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maurice Pereira
Jan 18, 2021 -

Sarant Cadillac responded

We really appreciate you taking the time to leave a review! We are glad to hear that Maurice and the service team got you in and out in a reasonable time with everything you needed. Please let us know if you need anything else!

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