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Sarant Cadillac - Service Center

Farmingdale, NY

4.4
1,599 Reviews

1,599 Reviews of Sarant Cadillac - Service Center

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January 22, 2021

Joe Mistretta greeted me by name upon arrival and performed all service in half the expected time. Car was returned clean as were the waiting areas, More

by RONNIMDAVID
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2021 -

Sarant Cadillac responded

Thanks for the excellent 5-star rating! We strive to make every visit to our service department as quick and efficient as possible. It was a pleasure doing business with you and we do hope you come back again!

January 20, 2021

I was very satisfied with the service department. I had routine work done. Work was done quickly while I waited. I am pleased with Sarant. More

by YPEPPATI
Recommend Dealer
Yes
Employees Worked With
Bill Reale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maurice Pereira
Jan 22, 2021 -

Sarant Cadillac responded

Thank you so much for choosing Sarant Cadillac for your routine work and for taking the time to let us know how we're doing! We hope you come see us again soon!

January 19, 2021

I was very satisfied with my first service experience with Sarant Cadillac on my new XT5. Easy to schedule and they completed the work timely while I waited comfortably. I would highly recommend this dea More

by DCONERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2021 -

Sarant Cadillac responded

Thank you for your review! We're so glad you're satisfied with your experience working with our service team. If there's anything else we can help you with, please let us know!

January 16, 2021

As always, Sarant always comes through. I had some warranty work and routine service performed. I've had a relationship with Joe mistretrta for over 20 years @ Sarant. He i simply amazing !!! . More

by reded427
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Centeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maurice Pereira
Jan 18, 2021 -

Sarant Cadillac responded

Thank you for your continued support through the years! It really means a lot to us!

January 15, 2021

The service advisor at Sarant was extremely helpful and knowledgeable about my issues with my 2019 xt4. He and his fellow employees performed all issues perfectly and timely. Thanks to all at Sarant for a More

by BOBWBRANDSTETTER
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maurice Pereira
Jan 18, 2021 -

Sarant Cadillac responded

Thank you for taking the time to share a bit about your visit with us! We appreciate it!

January 12, 2021

Great timely and helpful! To get to 25 words Pretty Great timely and helpful! To get to 25 words Pretty sure there should not be a minimum of words required when requesting a survey to be filled out More

by ERICKMAURO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maurice Pereira
Jan 18, 2021 -

Sarant Cadillac responded

We really appreciate you taking the time to leave a review! We are glad to hear that Maurice and the service team got you in and out in a reasonable time with everything you needed. Please let us know if you need anything else!

January 08, 2021

They always do a great job taking care of you and your car as if you are family. Joe Mistretta and his staff are all great to deal with. More

by Salvatore Manno
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2021 -

Sarant Cadillac responded

We're grateful for your kind words about our team Salvatore! Thank you! If there's anything else we can help you with, please let us know!

January 08, 2021

Maurice my service advisor is incredible. Sarant Cadillac service team is fantastic. They went out of their way to help me out. Thank you all More

by ma4utopia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maurice Pereira, Abe Kolat
Jan 12, 2021 -

Sarant Cadillac responded

Thank you for leaving us feedback! We're so happy to hear Maurice helped you to have a five star experience! If there's anything else we can help you with, please let us know!

January 06, 2021

Excellent customer service and Tony D. was right on point as usual. I was a customer at Atlantic but when I found out that Tony was now with Sarant it was a no brainer to switch to Sarant. Personal service w More

by JGRASSI4132
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2021 -

Sarant Cadillac responded

Thank you for such great feedback, Joe! We look forward to working with you again in the future!

January 05, 2021

Dealing with Joe in the service department has always been a wonderful experience. He's always been very accommodating, honest, reliable and overall a pleasure to work with. More

by LEELEE10865
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2021 -

Sarant Cadillac responded

We really appreciate your review! We are so glad that the service team has been able to provide you with reliable service each and every time. We hope to work with you again soon!

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